I was served by the most helpful Assistant I have ever had the pleasure meeting. As a male shopper, returning female clothing for my wife, I was a more than a little anxious. Maxine professionally to... See more
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Very easy to use website with selection of where you wish to collect your order. Delivered very quickly to local store with easy pick up. Item was just a small square scarf, but just what I needed t... See more
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Visited the Dalton Park store yesterday Sunday 23rd and what a pleasant experience. After visiting a good few other stores where the staff seemed as miserable as the weather and then walking into Fatf... See more
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Fantastic pleasant experience at Fat Face Dalton Park. I purchased a top and was served by the lovely Maxine who was colorful in every way. I can honestly say that her warm and friendly manner cheered... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 69/71 Dalton Park, SR7 9HU, Murton, County Durham, United Kingdom
- 01915 264712
4.7
Excellent
124 reviews
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Great service with festive cheer!
December 21, 2022
Unprompted review
Reply from FatFace - DALTON PARK
Hi there, Thank you for the 5* review! Glad the crew in Daulton Park brought out the festive cheer! Merry Christmas! CD
I have purchased a number of items
I have purchased a number of items, both in store and online. The staff staff are always helpful and friendly, and the online experience is always positive and without issues.
September 6, 2022
Reply from FatFace - DALTON PARK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Good quality at great prices at The…
Good quality at great prices at The Dalton Park Outlet.
September 18, 2022
Reply from FatFace - DALTON PARK
Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Ordered and received my tops no…
Ordered and received my tops no problems at all , but paid over the top for them , the price i paid was more than was on the price tag . I’ll obviously be returning them . Wonder how many people check the price .
August 14, 2022
Reply from FatFace - DALTON PARK
Hi Amanda
Thank you for your review.
I am so sorry to hear this,
I can confirm that I have sent you a seperate email to discuss this further with you.
Have a good day.
EP
Reply from FatFace - DALTON PARK
Hi Christine, thank you for your 5* review - I am so pleased to hear that you had a positive online shopping experience, we look forward to welcoming you back soon! Take care, LE
Good service
July 4, 2022
Reply from FatFace - DALTON PARK
Good Afternoon Lynn
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great shop with great outlet pricing…
Great shop with great outlet pricing and nice staff
June 5, 2022
Unprompted review
Reply from FatFace - DALTON PARK
Good afternoon!
I am so happy to read what a positive experience you had in the Dalton Park store. I will be sure to pass this on to the wonderful team.
Have a great day DW
This is a great online shop
This is a great online shop
Fats delivery and the clothes are very well
Made
May 13, 2022
Reply from FatFace - DALTON PARK
Hi Jonanne,
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great service at the Fatface outlet…
Great service at the Fatface outlet Dalton Park from Aiden. Friendly and efficient.
May 6, 2022
Unprompted review
Reply from FatFace - DALTON PARK
Good afternoon Jacostha
I am so happy to read what a positive experience you had in the Dalton Park store. I will be sure to pass this on to the wonderful team.
Have a great day - DW
I love a bargain
I love a bargain and I managed to pick up two in the sale. The Shacket was amazing just what I need for the warmer months. The top was a fab fit and looked good
May 2, 2022
Reply from FatFace - DALTON PARK
Hi Lizzie, thank you for your 5* review - I am so pleased to hear that you have had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff
May 1, 2022
Reply from FatFace - DALTON PARK
Hi Jane, Thank you for your 5* review on our store in Dalton Park - this is wonderful and it will be passed onto the store team. Take care, LE
Friendly and courteous.
April 25, 2022
Reply from FatFace - DALTON PARK
Hi Paul,
Thank you for your 5* review. Many thanks-AB.
Excellent service and excellent…
Excellent service and excellent facilities and products I will be shopping again at Fat Face Dalton Park!
April 3, 2022
Unprompted review
Reply from FatFace - DALTON PARK
Good morning Paul!
I am so happy to read what an excellent service you had in the Dalton Park store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Fantastically detailed design
Fantastically detailed design and awesome fabrics chosen for their performance making up absolutely amazing garments. Previous purchased Fatface sky blue hoodie still looks and feels great, even after approx 12 years of wear. This new Fatface take on an established design of the original Barbour wax jacket, feels exceptionally rugged and warm.
This is one "Fatfaced" & very smug, but discerning buyer!
February 12, 2022
Unprompted review
Reply from FatFace - DALTON PARK
Good Morning Michael, Thank you for leaving your 5* review. We are really pleased to hear you are happy with your recent purchases and great to hear you are still loving your hoodie after such a long time! We look forward to welcoming you back soon! Take care - LE
Staff very friendly and helpful
Staff very friendly, gave me advice about different lengths of trousers,and helped me find the correct ones.Felt they were happy in their work,really appreciated their help
February 4, 2022
Reply from FatFace - DALTON PARK
Hi Clare,
Thank you for your 5* review. I am happy to hear that our crew were so helpful. Have a great weekend. Many thanks-AB.
I had a problem with an order that failed to arrive
I had a problem with an order that didn’t arrive - down to Hermes, not Fat Face. Fat Face customer services dealt with the issue quickly and efficiently. Excellent customer service. Thank you.
February 2, 2022
Unprompted review
Reply from FatFace - DALTON PARK
Good Morning Judi, Thank you for our 5 star review you left us. I am so sorry to hear about your order but so please we were able to resolve the issue for you. LM
Reply from FatFace - DALTON PARK
Good afternoon James,
Thank you for your 5* review.
I am so pleased to hear that you like our products.
Have a lovely day. -CA
Excellent shopping experience
Have visited several stores and purchased several items. Staff were always friendly and helpful. Great quality of material.
Have also ordered a lot of items on line. Very impressed. Items arrived quickly and secure, especially candles and glass items, which were packed carefully. I will be shopping at Fatface in the future. Look out for their SALE, great bargains.
January 28, 2022
Reply from FatFace - DALTON PARK
Good afternoon
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. DW
Love this shop lots of bargains
January 26, 2022
Reply from FatFace - DALTON PARK
Hi Pauline,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experiences have been positive and that you are enjoying your purchases.
Have a great day!
Thanks again, JH
Called in today,we were served by…
Called in today,we were served by Rebecca and she was very polite and professional great service
December 29, 2021
Unprompted review
Reply from FatFace - DALTON PARK
Hi Simon, Thank you for taking the time to leave us your 5 star review. Happy New Year! - ES
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