Found what I was looking for online, easy to order with a very quick delivery time. Item arrived but much too big so ordered two sizes down - took original jacket back where there was no problem gett... See more
Company replied
Location
Switch locationUnit B The Orchards Centre, RH16 3QH Haywards�Heath, West Sussex, GB
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See what reviewers are saying
I was able to find three new tops for myself during the promotion (20% off I think) and the shop was well organised, I was able to try the tops on first. The sales assistant was cheerful and friendly... See more
Company replied
Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... See more
Company replied
There was 2 young lady assistants when I last shopped in store. Both where absolutely brilliant very happy to help and with a lovely smile 😊 which our days is unusual. The whole shop floor was very... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, United Kingdom
- 01444 416504
4.8
Excellent
152 reviews
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Reply from FatFace - HAYWARDS HEATH
Hi Tony thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I bought it as a gift for my husband
I bought it as a gift for my husband.
It came quickly and is a good wallet.
June 10, 2023
Reply from FatFace - HAYWARDS HEATH
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Reply from FatFace - HAYWARDS HEATH
Thank you for your review. We deeply appreciate your feedback and we are thrilled to hear of your positive shopping experience with us. We look forward to welcoming you back soon! - RS
Softest material in The World!
1st - Fast delivery.
2nd I had my eye on this gorgeous checked shirt for ages but didn’t believe the reviews that it was soft. I was wrong, ITS SO INCREDIBLY SOFT & comfortable, I adore it! Gorgeous!
June 1, 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new purchase. Take care – KS
Excellent customer service and good…
Excellent customer service and good quality clothing
May 18, 2023
Reply from FatFace - HAYWARDS HEATH
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Arrived earlier than expected with no…
Arrived earlier than expected with no problems and fits great.
May 2, 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Staff were very helpful
April 27, 2023
Reply from FatFace - HAYWARDS HEATH
Thank you for taking the time to leave us your review. We're happy to hear it!
Have a lovely day,
Take care, SK
Love shopping in our local store
Love shopping in our local store, the staff are very helpful but not ‘pushy’. Always ready to assist if needed (I have mobility issues) but not condescending!
The quality of my purchases is always very good I just wish that as a senior citizen I could afford to shop there more often. Well done Haywards Heath!
April 27, 2023
Reply from FatFace - HAYWARDS HEATH
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Straightforward click and collect
April 21, 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Quick click and collect order delivery
Quick click and collect order delivery, very happy with shirts and was easy to return in store what didn’t fit.
April 20, 2023
Reply from FatFace - HAYWARDS HEATH
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received! Have a great day – BP
Loved finding something in the sale and…
Loved finding something in the sale and ordering to store, so no postage to pay. Wish FatFace had more free shipping deals!
April 17, 2023
Reply from FatFace - HAYWARDS HEATH
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Bought item online through M&S
Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface Haywards Heath always very helpful and pleasant
March 24, 2023
Reply from FatFace - HAYWARDS HEATH
Hello Joan,
Thank you for your feedback. We are pleased to read that you enjoyed shopping with us online and instore. Do let us know what we can improve on for next time to get 5* from you!
Take care - KS
Just so good
Just so good. Excellent service with a smile. So important. I can always rely on the goods being of excellent quality.
December 22, 2022
Unprompted review
Reply from FatFace - HAYWARDS HEATH
Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a great Christmas.
EP
Good customer service at the till
Good customer service at the till, (prompt and friendly). Purchased lovely items I am really pleased with, with good black friday discounts. Thanks Fatface.
November 26, 2022
Reply from FatFace - HAYWARDS HEATH
Good afternoon, Kate
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hayward Heath store.
Take care, JB
Clean shop easy access to rails
Clean shop easy access to rails . Room to move freely
November 17, 2022
Reply from FatFace - HAYWARDS HEATH
Hi Sally, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good fit prompt delivery
November 1, 2022
Reply from FatFace - HAYWARDS HEATH
Hi there, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always pleasant and well mannered…
Always pleasant and well mannered staff. Sale items are well documented.
Excellent location at the Orchards Centre.
October 25, 2022
Reply from FatFace - HAYWARDS HEATH
Thank you for your lovely review. We are pleased to hear that you have had such a pleasant experience when shopping with us. This information will be shared with our amazing crew in store :) - RS
So far happy with tan ankle boots and…
So far happy with tan ankle boots and will trial them at home to make sure they are completely comfortable. Very helpful and friendly staff.
November 5, 2022
Unprompted review
Reply from FatFace - HAYWARDS HEATH
Thank you for your 5* review. We are happy to hear you are pleased with your items! This information will be sent to our angels in store :) - RS
Speedy delivery and then needed to…
Speedy delivery and then needed to exchange in store. Staff were helpful and knowledgeable
October 26, 2022
Reply from FatFace - HAYWARDS HEATH
Thank you for your review! We are pleased to hear that you have had such a pleasant shopping experience with us. This information will also be shared with our team in store! - RS
Helpful staff
Very pleasant helpful staff. One woman went to the stock room to find my size which was not on display
October 1, 2022
Unprompted review
Reply from FatFace - HAYWARDS HEATH
Good Morning Isobel
Thank you for your review and for sharing your recent experience in our Haywards Heath store with us. Please be assured that this will be passed onto the crew members involved for you.
EP
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