Great overall quality. Can always be relied upon to provide a great product. They may not be the cheapest but that's reflected in the quality and variety of clothes available.
Company replied
Location
Switch locationUnit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
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See what reviewers are saying
Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... See more
Company replied
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... See more
Company replied
Selected order on line for click collect, was easy to follow and requested Springs Thorpe Park. Recieved various emails on transit, of item and collected 3/4 days later. The quality of fat face clothi... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, United Kingdom
- 01132 609465
4.6
Excellent
173 reviews
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Very helpful in store staff
Very helpful in store staff.
Took time to find out what other options on line.
November 22, 2024
Reply from FatFace - LEEDS THORPE PARK
Hello Sally
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LEEDS THORPE PARK
Hello Jane
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
great staff
great staff, always really helpful, go out of their way for customers. Quality of clothing is just brilliant
August 27, 2024
Reply from FatFace - LEEDS THORPE PARK
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great end of season sale
Great end of season sale - bought a few bargains. Many thanks for offering quality reduced items.
August 14, 2024
Reply from FatFace - LEEDS THORPE PARK
Hello Lorraine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LEEDS THORPE PARK
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
exceptional customer service at the…
exceptional customer service at the store in The Springs in Leeds. I have been a regular customer since it opened.....i only own fatface dresses...and without fail your staff are wonderful. I especially want to commend Angela who has been so helpful through all my purchases, returns and more purchase...she is really is what people like me, with not a lot of confidence need
August 15, 2024
Unprompted review
Reply from FatFace - LEEDS THORPE PARK
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
The shop could do with a tidy but aside…
The shop could do with a tidy but aside from that everything’s good - pleasant and friendly staff, good gear and fast delivery.
Aiesys wait for a sale though - if you buy at full price you’ll get screwed 24hours later when everything is 25% off.
July 31, 2024
Reply from FatFace - LEEDS THORPE PARK
Hello Johnny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LEEDS THORPE PARK
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Found what I wanted quickly on the…
Found what I wanted quickly on the website and received my parcel in no time. Great service.
July 25, 2024
Reply from FatFace - LEEDS THORPE PARK
Good morning Kathleen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LEEDS THORPE PARK
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality item and pleasant friendly…
Good quality item and pleasant friendly staff when i returned the larger size items i didn't need.
July 15, 2024
Reply from FatFace - LEEDS THORPE PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely choices
Lovely choice, great fabrics, always feel good in what I pick. The whole family have bought loads recently ready for a cruise holiday. Was hard to stop buying tbh😀 The springs store is lovely. Lots of room to move around and big changing rooms
June 29, 2024
Reply from FatFace - LEEDS THORPE PARK
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Reply from FatFace - LEEDS THORPE PARK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - LEEDS THORPE PARK
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving the quality of your recent purchase. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Excellent service The Springs Leeds
My first time in a Fat Face store and it was an excellent experience, the clothes are of a really good quality and feel well made, I purchased the Tasha denim jacket from The Springs store in Leeds. Angela served me and she was so friendly and had great customer service skills. I will be back
May 28, 2024
Unprompted review
Reply from FatFace - LEEDS THORPE PARK
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new Tasha Denim Jacket and that you find this to be of great quality and fits well. I am so happy that Angela in our Leeds Thorpe Park store was so friendly towards you. I hope you continue to enjoy your shopping experience with us and the quality of the items we have to offer.
All the best, MM
Good service online and in store
Good service online and good service I store when I returned some items.
May 15, 2024
Reply from FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - LEEDS THORPE PARK
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your recent purchase.
I hope you continue to love the products we offer as much as we do.
Take care, MM
Reply from FatFace - LEEDS THORPE PARK
Hi there Fiona,
Thank you for taking the time to leave us your review and I am sorry that you have not received an update on your order.
I can confirm the order arrived in store on the 7th May and that we have sent a ready to collect email on the same day. I hope that this helps to resolve your query, but should you need further support, please contact us at customerservices@fatface.com. Thank you, SC
Ordering online was easy
Ordering online was easy. Communication was good and items arrived when I was told they would. Staff at The Springs were very polite and helpful, even packing the items in my bag for me.
April 27, 2024
Reply from FatFace - LEEDS THORPE PARK
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Lovely soft leather boots
Lovely soft leather boots, however unfortunately I had to return them as they were too small ( I am a normal size 5). Helpful staff.
April 25, 2024
Reply from FatFace - LEEDS THORPE PARK
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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