Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... See more
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Location
Switch locationUnit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
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See what reviewers are saying
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... See more
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Selected order on line for click collect, was easy to follow and requested Springs Thorpe Park. Recieved various emails on transit, of item and collected 3/4 days later. The quality of fat face clothi... See more
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I like the quality of the clothes. The sizes are a bit difficult to gage in comparison to other companies, it seems to run a bit small but that is not unusual for a European company (and considering t... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, United Kingdom
- 01132 609465
4.7
Excellent
160 reviews
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Customer focussed
Found an item on line but was listed as out-of-stock. Rang my local shop and they didn't have it either but the very helpful assistant managed to track one down for me! Really excellent customer service!
October 26, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello Jacky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I didn’t receive a message to say my…
I didn’t receive a message to say my order had arrived at the store.
October 21, 2023
Reply from FatFace - LEEDS THORPE PARK
Good Morning Jennifer,
Thank you for your feedback. I am so sorry to hear this but our team is sharing your comments with the relevant teams to help us improve service for us customers in the future. Thank you again and take care – KS
Fabulous bedding and easy for collection
Order came on time and the bedding is fabulous. Looking forward to seeing more.
October 19, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Love Fatface!
Friendly staff who are happy to help. Love the clothes, especially in the sale!
October 17, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Selected order on line for click…
Selected order on line for click collect, was easy to follow and requested Springs Thorpe Park. Recieved various emails on transit, of item and collected 3/4 days later. The quality of fat face clothing is excellent plus design, have several items been totally happy with all purchases. The staff in store are always, welcoming and helpful.
October 17, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Nice colourful choice of tops and…
Nice colourful choice of tops and helpful staff
October 20, 2023
Unprompted review
Reply from FatFace - LEEDS THORPE PARK
Thank you for your 5* review regarding your recent visit to our Leeds Thorpe Park store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Reply from FatFace - LEEDS THORPE PARK
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Excellent staff
Friendly, professional staff. Quality goods. Airy, well organised store.
September 24, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy, good quality and prices
Easy to find products online and delivery to store so simple. Good quality items with reasonable price
September 27, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good quality at an excellent price in…
Good quality at an excellent price in the sale and so easy with a local click and collect. Friendly staff in store
September 26, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Fab swimsuit absolutely love it
Fab swimsuit absolutely love it, fits perfectly and the service was excellent. Will definitely order from Fat Face again thank you
September 11, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Take care – SK
Reply from FatFace - LEEDS THORPE PARK
Hello Jason thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very quick delivery and was informed of…
Very quick delivery and was informed of all the stages.
August 22, 2023
Reply from FatFace - LEEDS THORPE PARK
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
My new favourite store
Staff great customer service
Great selection of clothing
Products of high quality
Refunds done quickly and efficiently
Store clean tidy and well presented.
My new favourite store
August 17, 2023
Reply from FatFace - LEEDS THORPE PARK
Thank you for your review. We are pleased to hear of your positive shopping experience with us and we look forward to seeing you again soon! - RS
Easy to order and collect
Easy to order and collect. Perfect fit. Very happy with purchase.
August 13, 2023
Reply from FatFace - LEEDS THORPE PARK
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Amazing quality clothing
Amazing quality clothing, very happy with my purchases. Highly recommend
August 9, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them - RS
Good place to shop
Very pleasant experience …the shop is well stocked and the staff are always friendly and very helpful.
August 8, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Back again at my favourite shop at The…
Back again at my favourite shop at The Springs, Leeds.It was” Sale Time “.Bought several items for myself and my husband.Amazing Sale.Thank you.
August 13, 2023
Unprompted review
Reply from FatFace - LEEDS THORPE PARK
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, SK
Great customer service
Great customer service, very friendly & helpful staff,
Great products & price
July 25, 2023
Reply from FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Quality of the clothing
We frequently buy clothes for myself, husband and son at Fatface. I find the styles and quality of the garments superior to other brands.
The staff are always helpful in our local store at Springs Thorpe Park.
July 16, 2023
Reply from FatFace - LEEDS THORPE PARK
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you are enjoying your recent purchase and that the quality is at the level we would expect. I am so pleased that you always find our crew in store to be helpful. I hope you continue to enjoy your shopping experience with us, both in store and online.
Take care, MM
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