Everything about this shop. The clothes ,the price the ease of buying on line and particularly the staff in uyour Lincoln shop where I collected my parcel.
Company replied

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Everything about this shop. The clothes ,the price the ease of buying on line and particularly the staff in uyour Lincoln shop where I collected my parcel.
Company replied
I saw a beautiful Summer dress which I liked the look of but thought that it would no longer suit me, now being of a certain age! I tried it on and showed it to assistant May who encouraged me... See more
Company replied
I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... See more
Company replied
The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, United Kingdom
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Everything about this shop. The clothes ,the price the ease of buying on line and particularly the staff in uyour Lincoln shop where I collected my parcel.

Reply from FatFace - LINCOLN
I saw a beautiful Summer dress which I liked the look of but thought that it would no longer suit me, now being of a certain age!
I tried it on and showed it to assistant May who encouraged me to try a size smaller to get a better fit around the waist. She was honest and so encouraging. I bought the dress and left the shop with a confidence boost.
I recently wore the dress when we were away on holiday and received so many compliments. I love it so much. I hope that May knows what a difference she made. I'm so grateful.

Reply from FatFace - LINCOLN
Well laid out shop. Shop assistants helpful.
Items purchased were exactly what I was looking for and quality is excellent

Reply from FatFace - LINCOLN
The staff are always very helpful and the the store is always very well stocked.

Reply from FatFace - LINCOLN

Reply from FatFace - LINCOLN
Always buy Fat face due to quality but now seeing prices are starting to differ alot due to colour but same garment.

Reply from FatFace - LINCOLN
Amy in the lincoln store was so lovely and helpful, she really couldn't do enough to help me, I went into the shop really grumpy and I came out smiling with my bag of lovely new clothes, nice to see at least one shop in Lincoln has a bit of customer service left! Thanks Amy 🥰

Reply from FatFace - LINCOLN
Staff are always exceptionally helpful. My returns were speedily dealt with and I am almost always able to find a new item.

Reply from FatFace - LINCOLN
I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking for. Alfie was also very helpful, he assisted me with changing the dress size and patiently helped me place an online order for the right size. Both of them were very friendly, professional, and made the whole shopping experience enjoyable.

Reply from FatFace - LINCOLN

Reply from FatFace - LINCOLN
Excellent service, staff friendly and knowledgeable about product ranges. My favourite branch of Fat Face

Reply from FatFace - LINCOLN
aAastha very helpful

Reply from FatFace - LINCOLN
A lovely skirt well made and nice fabric. Not sure why it was £55 in the Lincoln store but £35 on line, of course I bought it online and was still £15 in profit after postage .. Happy with my purchase and saving

Reply from FatFace - LINCOLN
Customer service and delivery to the store was perfect, as were the staff in the shop with a warm friendly greeting.

Reply from FatFace - LINCOLN
Easy to find something I liked.
The staff are always friendly and helpful too.

Reply from FatFace - LINCOLN
The staff at Lincoln Fatface were so very helpful and polite.They made the whole experience of buying a dress easier.

Reply from FatFace - LINCOLN
Everything received in perfect condition just as what I was hoping for

Reply from FatFace - LINCOLN
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