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FatFace - LINCOLN Reviews 

168
•
TrustScore 5 out of 5

4.8

305/306 305-306 High Street, LN5 7DR Lincoln, Lincolnshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I don’t know the name of the young lady that helped me in choosing the dress that I bought Long blonde hair and quite petite . I had two dresses one did not fit , and she offers to check online . Th... See more

Company replied

Rated 3 out of 5 stars

Went into store to look for an item I had seen online, I asked a member of staff and she advised me they didn’t have it in but I could order online for £2.50 which was ok as normal postage was £4 We... See more

Company replied

Rated 4 out of 5 stars

The staff at Fatface are always friendly and service is with a smile. The shoes I ordered aren’t quite as comfy as I was hoping for hence the 4 stars, but they they are a lovely colour and will go wi... See more

Company replied

Rated 5 out of 5 stars

I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, United Kingdom

  • 01522 589230

4.8

Excellent

TrustScore 5 out of 5

168 reviews

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4.8

All reviews

(168)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I don’t know the name of the young lady…

I don’t know the name of the young lady that helped me in choosing the dress that I bought Long blonde hair and quite petite . I had two dresses one did not fit , and she offers to check online . This member of staff is always smiling helpful , and polite . I love the store . Always displayed with amazing clothes , always tidy and clean.

September 16, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The staff who were so helpful

The staff who were so helpful

September 9, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Sandals ordered from Fatface

The staff at Fatface are always friendly and service is with a smile. The shoes I ordered aren’t quite as comfy as I was hoping for hence the 4 stars, but they they are a lovely colour and will go with lots of different outfits.

August 28, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 3 out of 5 stars

Good product but slow service

Went into store to look for an item I had seen online, I asked a member of staff and she advised me they didn’t have it in but I could order online for £2.50 which was ok as normal postage was £4
Went to the till and the service was very slow, young girl on the till and the female manager just stood there. I had been waiting sometime and finally got severed, I ask the girl to look the item up online, she seemed to have difficulty finding the item, she took so long I said not to worry I would do it myself at home.

August 29, 2026
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Reply from FatFace - LINCOLN

Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE

Rated 5 out of 5 stars

Helpful and friendly

Lincoln shop is always helpful friendly but not pushy. Usually a great selection too.

August 12, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great choice and quality

There is a great choice of well made clothing. Lovely casual styles. The staff are friendly and very helpful. I was pleased with the look and fit of my purchases .

August 11, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - LINCOLN logo

Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Staff always brilliant and have great…

Staff always brilliant and have great product knowledge. My new fave shop

August 10, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I love your canvas bags and I’ve got…

I love your canvas bags and I’ve got quite a few. I love the colour, green being my favorite. A different colour for each outfit. Very well made too.

August 3, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The order was delayed but

The order was delayed but your support team kept me in the loop and phoned to tell me it was on its way to your Lincoln shop. Very impressed.

July 19, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Timely delivery and a nice fitting…

Timely delivery and a nice fitting jacket

July 14, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Staff are always friendly and helpful

Staff are always friendly and helpful. The products are excellent and any returns are speedily dealt with.

July 7, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I walked away with a beautiful dress and a confidence boost!

I saw a beautiful Summer dress which I liked the look of but thought that it would no longer suit me, now being of a certain age!

I tried it on and showed it to assistant May who encouraged me to try a size smaller to get a better fit around the waist. She was honest and so encouraging. I bought the dress and left the shop with a confidence boost.

I recently wore the dress when we were away on holiday and received so many compliments. I love it so much. I hope that May knows what a difference she made. I'm so grateful.

May 22, 2026
Unprompted review
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Well laid out shop

Well laid out shop. Shop assistants helpful.
Items purchased were exactly what I was looking for and quality is excellent

June 8, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The staff are always very helpful and…

The staff are always very helpful and the the store is always very well stocked.

June 9, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely blouse great service easy shop…

Lovely blouse great service easy shop layout

May 28, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent service.

Staff attentive and knowledgeable.

May 20, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always buy Fat face due to quality but…

Always buy Fat face due to quality but now seeing prices are starting to differ alot due to colour but same garment.

May 16, 2026
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Amy in the lincoln store was so lovely…

Amy in the lincoln store was so lovely and helpful, she really couldn't do enough to help me, I went into the shop really grumpy and I came out smiling with my bag of lovely new clothes, nice to see at least one shop in Lincoln has a bit of customer service left! Thanks Amy 🥰

May 18, 2026
Unprompted review
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Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely staff and great helps

I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking for. Alfie was also very helpful, he assisted me with changing the dress size and patiently helped me place an online order for the right size. Both of them were very friendly, professional, and made the whole shopping experience enjoyable.

May 16, 2026
Unprompted review
FatFace - LINCOLN logo

Reply from FatFace - LINCOLN

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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