Everything about this shop. The clothes ,the price the ease of buying on line and particularly the staff in uyour Lincoln shop where I collected my parcel.
Company replied
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See what reviewers are saying
I saw a beautiful Summer dress which I liked the look of but thought that it would no longer suit me, now being of a certain age! I tried it on and showed it to assistant May who encouraged me... See more
Company replied
I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... See more
Company replied
The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, United Kingdom
- 01522 589230
4.8
Excellent
155 reviews
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This company invites their customers to review, whether positive or negative
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It came early and fits like a glove
May 20, 2024
Reply from FatFace - LINCOLN
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that your order arrived quickly and that you find this fits well. I hope you continue to enjoy your shopping experiences with us.
All the best, MM
Easy and quick
So easy to order and collect from local store. Staff friendly and helpful.
May 19, 2024
Reply from FatFace - LINCOLN
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very good products from a company that…
Very good products from a company that gives great customer service
May 12, 2024
Reply from FatFace - LINCOLN
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order. I hope you continue to enjoy our products.
Take care, MM
women cargo pants…
Ordered on line as women cargo pants were not in shop on my size and length. Click and collect at Lincoln. Fab helpful and polite staff. Tried item on in shop in case anything wrong and I could immediately return and receive a refund or make another order in shop. Quality of pants excellent and size and length good too! Thank you.
May 16, 2024
Reply from FatFace - LINCOLN
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Lincoln store
Went to Lincoln store and received excellent customer service . Friendly and efficient staff, shop well stocked and tidy .
May 17, 2024
Reply from FatFace - LINCOLN
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Warm welcome
Had a very warm welcome very attentive and helpful team particularly Amy and Finn.
Will definitely be back.
Quality of goods is great.
April 30, 2024
Reply from FatFace - LINCOLN
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Lincoln store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Easy all round
Easy ordering online. Swift delivery to store and easy pick up. Lovely quality clothing. Always great service from Donna and the staff at the Lincoln shop
April 23, 2024
Reply from FatFace - LINCOLN
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
My favourite shop
Excellent quality and value, friendly helpful staff, my favourite shop.
March 27, 2024
Reply from FatFace - LINCOLN
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Collection from store
Great customer service as always and waiting to collect from store was very fast. Thanks :)
March 19, 2024
Reply from FatFace - LINCOLN
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Helpful staff and enjoyable in store experience
Staff are always friendly and helpful.
I phoned to check if had top in store, there was and staff put to one side for me.
I prefer to see products in store and tend to spot something you'd overlook online
March 20, 2024
Reply from FatFace - LINCOLN
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lincoln shop is fab
Lovely, friendly service by Hatty in the Lincoln branch. The staff are always really nice and helpful every time we visit the store.
February 10, 2024
Unprompted review
Reply from FatFace - LINCOLN
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Faulty Item
I wanted to return a faulty bag that I have had for a while. Amanda in the Lincoln branch could not have been more helpful, giving me a partial refund when they could have just sent me on my way.
February 9, 2024
Unprompted review
Reply from FatFace - LINCOLN
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Reply from FatFace - LINCOLN
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - LINCOLN
Hello Diane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fabulous service
Really helpful and friendly staff. Nothing is to much trouble. Clothing quality is excellent and wears and washes well.
January 4, 2024
Reply from FatFace - LINCOLN
Hello Anne
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Lincoln store - this is great to hear. Take care, RL
Customer service was excellent
Customer service was excellent. Didn’t feel pressured into buying. Was allowed to browse.
January 4, 2024
Reply from FatFace - LINCOLN
Hello Deb
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Great staff greet clothes
December 29, 2023
Reply from FatFace - LINCOLN
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely Shop
Shop well set out making browsing easy. Pleasant shop assistant who was happy to help and engage in conversation.
December 27, 2023
Reply from FatFace - LINCOLN
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Thanks to Michelle for helping my…
Thanks to Michelle for helping my partner today with her selection of bag. She was polite helpful, and went out of her way to help.
Great customer service.
December 26, 2023
Unprompted review
Reply from FatFace - LINCOLN
Hello Karl
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Haven’t received an ready to collect…
Haven’t received an ready to collect email in over a week
December 14, 2023
Reply from FatFace - LINCOLN
Hi Ben,
Thank you for your feedback. I can confirm your order arrived instore 18/12. I am sorry that you were not notified of this. Your order is ready to collect instore. Take care - KS
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