Amy in the lincoln store was so lovely and helpful, she really couldn't do enough to help me, I went into the shop really grumpy and I came out smiling with my bag of lovely new clothes, nice to see a... See more
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I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... See more
Company replied
Staff are always exceptionally helpful. My returns were speedily dealt with and I am almost always able to find a new item.
Company replied
The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, United Kingdom
- 01522 589230
4.8
Excellent
147 reviews
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Wonderful sale items.
Wonderful sale items.
Great value and high quality items.
Ordering is easy and very pleased with the returns system. I only took the cardigan back as the sleeves were very long on me.
January 18, 2025
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really friendly and efficient
January 13, 2025
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you
Staff at Lincoln on Sunday morning were very helpful and polite. Sorted an issue out quickly thank you !
December 9, 2024
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service all round
Good, clear images of items online, easy to navigate website, speedy delivery and quality clothing and excellent customer service in store, what’s not to like!
December 3, 2024
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Everything great
November 2, 2024
Reply from FatFace - LINCOLN
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LINCOLN
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful clothes that fit lovely
Had been in the store and their sizes fit perfectly so ordered more from the website. The staff in store was very helpful.
October 19, 2024
Reply from FatFace - LINCOLN
Hi Maxine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order using online App
Very easy to use app to order, all delivered quickly and on time
August 30, 2024
Reply from FatFace - LINCOLN
Hello Diana
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
EVERYTHING FIRST CLASS … …
… Excellent sale, both in store and online. Fast despatch of online orders to store, and first class and friendly service in store @ my local Lincoln store - thank you!!
August 13, 2024
Reply from FatFace - LINCOLN
Hello Jennifer
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order
I made an online order when an item was not available in store, staff at Lincoln were very helpful and competent and my order came much faster than expected!! Plus the dress is perfect!
August 12, 2024
Reply from FatFace - LINCOLN
Hello Leah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LINCOLN
Good morning Janine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordering on line and being able to get…
Ordering on line and being able to get the tall sizes
August 12, 2024
Reply from FatFace - LINCOLN
Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us online. Take care – CD
Liked what I'd ordered
Liked what I'd ordered, easy to order, would be easy to return things I didn't want, quality of clothes v.g.
In store - staff friendly but leave you alone to browse but always available to answer questions
July 10, 2024
Reply from FatFace - LINCOLN
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delivery and collection…
Delivery and collection were both very smooth from FatFace. I will certainly use this option again for future purchases.
May 20, 2024
Reply from FatFace - LINCOLN
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found delivery and collection to be a very smooth process on your recent order. I hope you continue to enjoy the efficiency of the services we offer.
All the best, MM
It came early and fits like a glove
May 20, 2024
Reply from FatFace - LINCOLN
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that your order arrived quickly and that you find this fits well. I hope you continue to enjoy your shopping experiences with us.
All the best, MM
Easy and quick
So easy to order and collect from local store. Staff friendly and helpful.
May 19, 2024
Reply from FatFace - LINCOLN
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very good products from a company that…
Very good products from a company that gives great customer service
May 12, 2024
Reply from FatFace - LINCOLN
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order. I hope you continue to enjoy our products.
Take care, MM
women cargo pants…
Ordered on line as women cargo pants were not in shop on my size and length. Click and collect at Lincoln. Fab helpful and polite staff. Tried item on in shop in case anything wrong and I could immediately return and receive a refund or make another order in shop. Quality of pants excellent and size and length good too! Thank you.
May 16, 2024
Reply from FatFace - LINCOLN
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Lincoln store
Went to Lincoln store and received excellent customer service . Friendly and efficient staff, shop well stocked and tidy .
May 17, 2024
Reply from FatFace - LINCOLN
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Warm welcome
Had a very warm welcome very attentive and helpful team particularly Amy and Finn.
Will definitely be back.
Quality of goods is great.
April 30, 2024
Reply from FatFace - LINCOLN
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Lincoln store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
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