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FatFace - LINCOLN Reviews 147

TrustScore 5 out of 5

4.8

305/306 305-306 High Street, LN5 7DR Lincoln, Lincolnshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Amy in the lincoln store was so lovely and helpful, she really couldn't do enough to help me, I went into the shop really grumpy and I came out smiling with my bag of lovely new clothes, nice to see a... See more

Rated 5 out of 5 stars

I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... See more

Company replied

Rated 5 out of 5 stars

Staff are always exceptionally helpful. My returns were speedily dealt with and I am almost always able to find a new item.

Company replied

Rated 3 out of 5 stars

The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, United Kingdom

  • 01522 589230

4.8

Excellent

TrustScore 5 out of 5

147 reviews

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Rated 5 out of 5 stars

Great service

Great service, prompt delivery and packaged well. The dress was fab. Was also very pleased with staff at Lincoln store who helped me in the shop and directed me to the dress which I loved, staff suggested I try to order this sale item online that was no longer in the shop in my size.

May 20, 2022
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Reply from FatFace - LINCOLN

Hi there
I am so happy to read what a positive experience you had in the Lincoln store. It was great that they helped you to shop :) I will be sure to pass this on to the wonderful team.
Take care DW

Rated 5 out of 5 stars

Excellent customer service and high…

Excellent customer service and high quality garments. My young son loves the bright, bold designs in soft fabrics. I love that they are made in hard wearing fabrics which last. Thank you Fat Face.

May 15, 2022
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Reply from FatFace - LINCOLN

Good afternoon, Lauren

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at our Lincoln store.

Take care, JB

Rated 5 out of 5 stars

High quality sustainable fabrics.

The quality of the fabric made sustainably is excellent. The designs are classic and tasteful.
The staff were really helpful in helping me choose my dresses, which I purchased in two colours.

April 5, 2022
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Reply from FatFace - LINCOLN

Good morning, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES

Rated 5 out of 5 stars

A great store to shop at

Great quality clothing in a really accessible and well laid out store. The staff were incredibly friendly, helpful and professional.

March 31, 2022
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Reply from FatFace - LINCOLN

Hi Mark, thank you for your shining review of the Lincoln store! This is so wonderful to hear and we look forward to welcoming you back soon! Take care - LE

Rated 5 out of 5 stars

Always love going into Fatface,it's my…excellent

Always love going into Fatface,it's my favourite shop.Always helpful, with knowledge on all stock in shops and Happy to order online for you if it's not stocked at that time.Never ever had any issues with any fatface shop I have been to,and I've been to a few.

March 15, 2022
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Reply from FatFace - LINCOLN

Hello Lyn,

Thank you for your 5* review.

It's great to hear of your experience whilst shopping with us.

Have a great day!

Take care, CT

Rated 5 out of 5 stars

Flattering

Delivery was here in about two days so very quick. The jeans are fab high waisted flattering fit with no gapping and perfect length for me. I bought the short version as I am 5'1" and they are spot on. Love the colour they go with everything in my wardrobe

March 8, 2022
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Reply from FatFace - LINCOLN

Good morning Karen,
Thank you your 5 star review. We really love to hear our customers feedback so thank you for taking the time to leave such a lovely review. Many thanks-AB.

Rated 5 out of 5 stars

Fabulous dungarees

I haven’t worn dungarees for 15 years but the lovely sales assistant assured me she quite a few pairs and was also around the same age as me !
So I decided to try some on and loved them.
My husband and son thought they looked good too - in fact my son said that’s a great outfit mum !!

February 1, 2022
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Reply from FatFace - LINCOLN

Good Morning Anita,

Thank you for leaving us your 5* review.
I am so happy to hear that the member of staff in the Lincoln store was able to help and sort you out will a lovely new outfit.

I hope you have a lovely day. _CA

Rated 5 out of 5 stars

As always top quality

As always top quality! Feels so good and fits fantastic 👍

January 27, 2022
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Reply from FatFace - LINCOLN

Hi Gary,

Thank you for taking the time to leave us your review.

It’s great to hear that you are enjoying your items! We hope you continue to enjoy your shopping experience with us.

Have a great day!

Thanks again, JH

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