Amy in the lincoln store was so lovely and helpful, she really couldn't do enough to help me, I went into the shop really grumpy and I came out smiling with my bag of lovely new clothes, nice to see a... See more

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I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... See more
Company replied
Staff are always exceptionally helpful. My returns were speedily dealt with and I am almost always able to find a new item.
Company replied
The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, United Kingdom
- 01522 589230
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Great service
Great service, prompt delivery and packaged well. The dress was fab. Was also very pleased with staff at Lincoln store who helped me in the shop and directed me to the dress which I loved, staff suggested I try to order this sale item online that was no longer in the shop in my size.

Reply from FatFace - LINCOLN
Excellent customer service and high…
Excellent customer service and high quality garments. My young son loves the bright, bold designs in soft fabrics. I love that they are made in hard wearing fabrics which last. Thank you Fat Face.

Reply from FatFace - LINCOLN
High quality sustainable fabrics.
The quality of the fabric made sustainably is excellent. The designs are classic and tasteful.
The staff were really helpful in helping me choose my dresses, which I purchased in two colours.

Reply from FatFace - LINCOLN
A great store to shop at
Great quality clothing in a really accessible and well laid out store. The staff were incredibly friendly, helpful and professional.

Reply from FatFace - LINCOLN
Always love going into Fatface,it's my…excellent
Always love going into Fatface,it's my favourite shop.Always helpful, with knowledge on all stock in shops and Happy to order online for you if it's not stocked at that time.Never ever had any issues with any fatface shop I have been to,and I've been to a few.

Reply from FatFace - LINCOLN
Flattering
Delivery was here in about two days so very quick. The jeans are fab high waisted flattering fit with no gapping and perfect length for me. I bought the short version as I am 5'1" and they are spot on. Love the colour they go with everything in my wardrobe

Reply from FatFace - LINCOLN
Fabulous dungarees
I haven’t worn dungarees for 15 years but the lovely sales assistant assured me she quite a few pairs and was also around the same age as me !
So I decided to try some on and loved them.
My husband and son thought they looked good too - in fact my son said that’s a great outfit mum !!

Reply from FatFace - LINCOLN

Reply from FatFace - LINCOLN
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