For my Wife's Birthday, I chose your super Caitlin Tunic blouse, with a lovely Autumn leaf patterns and colour and lovely little buttons. A super relaxed, casual top with 3/4 length pleated sleeves it... See more
Company replied
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I'm singing the praise of Kayla Ludlow store....After a few days of dealing with H/O, being fobbed off in general( too long winded & unbelievable to start to put down) Kayla sorted my faulty boots ou... See more
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I made two “click and collect” orders within a couple of days. The second one arrived very quickly but the first was sent to a completely different store 100 miles away! It was then posted to the corr... See more
Company replied
My item was a click & collect to the Ludlow branch ,and the lovely Ladie Manager / assistant recognised me straight away and went to fetch my parcel . Excellent customer service . Thank you 😊
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
59 Broad Street, SY8 1NH, Ludlow, Shropshire, United Kingdom
- 01584 879646
4.6
Excellent
79 reviews
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In store and on line shopping is great…
In store and on line shopping is great and my orders - and refunds have been so fast.
May 18, 2022
Reply from FatFace - LUDLOW
Hi Jane, thank you for your 5* review. I am so pleased to hear that you are happy with the item you ordered and we look forward to welcoming you back soon. Take care, LE
Excellent staff
Excellent staff , could do with a bigger premises but good range.
Would like to see more mens footware
April 15, 2022
Reply from FatFace - LUDLOW
Good morning, Michael.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the service you received.
Thank you for being a loyal customer of ours!
Have a great day! JB
Always Good service and friendly staff…
Always Good service and friendly staff in ludlow
March 16, 2022
Reply from FatFace - LUDLOW
Hi Shirley
Great to hear that you have been looked after so well by our Ludlow team. I will let them know this. Enjoy your day. MJ
Quickset delivery I have ever known absolutely great THANKYOU.
Quickset delivery I have ever known. I haven’t given them to the recipient yet but hope she is as happy as I am. THANKYOU.
March 5, 2022
Reply from FatFace - LUDLOW
Hi Daphne
Thank you for your very positive comments. I hope the receiver loves what you got her. Have a lovely weekend. MJ
Very pleasant service
Very pleasant service , information given very useful , greeted when entered shop and wonderful professional service when purchasing, this was at Ludlow branch , well done a pleasure to come to your store
December 31, 2021
Unprompted review
Reply from FatFace - LUDLOW
Thank you so much for taking the time to leave a lovely review for the Ludlow store, we will pass this on to them :) CP
Always love fat face for kids
December 1, 2021
Reply from FatFace - LUDLOW
Hi Sharon,
Thank you for taking the time to leave us your review.
It’s great to hear that you are enjoying our products! We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
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