The shirts I ordered are excellent and the sale price made them great value. However, I was unimpressed with the communications re delivery. I didn’t receive any email updates and had to visit the sto... See more
Company replied
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Great website, products well described. Online ordering process is easy and delivery prompt to my local store. Collection easy from the friendly, cheerful shop staff. I ordered Carolin striped s... See more
Company replied
My order came on time and was free. The Web site was easy to use especially as I am not good with using technology.
Company replied
Excellent service as always . Very helpful and friendly I collect items from the Fremlin walk store Maidstone, the lovely shop assistant suggested trying on my items before heading home . It saves... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 10 23 Fremlin Walk, ME14 1QG, Maidstone, Kent, United Kingdom
- 01622 663386
4.9
Excellent
139 reviews
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Gorgeous clothes
Gorgeous clothes, well cut, great quality, amazing sales, and fab feel to the stores themselves with no brash lighting. My all time favourite store! Don't change!
January 27, 2022
Reply from FatFace - MAIDSTONE
Hi Sylvia, Thank you for the 5 star review. So happy you love shopping with us -CD
Christmas shopping today in your store…
Christmas shopping today in your store in Maidstone and unfortunately did not have the sizes I wanted for my husbands pyjamas so a lovely girl was able to order them for me. My receipt says crew: Ellis so hope it gets to the right person. She was very chatty it was really nice to be able to actually talk to someone rather than just trying to get money and get me out the door which you don’t get a lot of now days! Very good customer service and I’ll be back in the new year.
December 8, 2021
Unprompted review
Reply from FatFace - MAIDSTONE
Hi Andrea,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received in store! We will make sure that your feedback is passed on to her and the store. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
Reply from FatFace - MAIDSTONE
Hi Daisy,
Merry Christmas!
Thank you for your 5* review and I am glad that you are happy with our service and products.
Have a great day!
Thanks again, JH
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