It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... See more
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Location
Switch location40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB
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See what reviewers are saying
I had seen a long sleeved T shirt on the web site but I couldn’t find it in the Milton Keynes store so I asked the assistant - Victoria- if it was in stock. After checking for me Victoria said that it... See more
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Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... See more
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I adore Fatface clothes. They use great quality cottons and always have plenty of fun and fabulous items. The staff at Milton Keynes store are helpful and happy-what a wonderful shopping experience.... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, United Kingdom
- 01908 395297
4.8
Excellent
181 reviews
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Excellent savings in the sale.Friendly…
Excellent savings in the sale.Friendly helpful staff
November 3, 2022
Reply from FatFace - MILTON KEYNES 2
Thank you for your review. We are so happy to hear that you had such a positive in-store experience. Your feedback is deeply appreciated and we will let our wonderful crew in store aware of your wonderful comments. Thank you. - RS
Very well made trousers
Very well made trousers, good quality material. Like that they are full length and not the over-ubiquitous "ankle-grazers"
October 27, 2022
Reply from FatFace - MILTON KEYNES 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Member of staff who served us was…
Member of staff who served us was friendly and helpful. Although I had to order online because there wasn't enough stock.
October 17, 2022
Reply from FatFace - MILTON KEYNES 2
Good afternoon, Marilyn
Thank you for leaving us this review about your instore shopping experience.
We look forward to you shopping with us again soon at our Milton Keynes store.
Take care, JB
Good range of prices and sizes
Good range of prices and sizes. Very helpful staff. Shop is small but managed to display a wide range of products. They didn't have my size in store but was able to order online which was quick and easy.
October 8, 2022
Reply from FatFace - MILTON KEYNES 2
Hi Rhian, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - MILTON KEYNES 2
Hi Linda,
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future.
Take Care - KS
First time shopped in Fat Face
First time shopped in Fat Face.
Prices good in the sale and fits good.
Service really gold and staff too.
Than got some bits on line.
Highly recommened shopping at Face Fat.
August 30, 2022
Reply from FatFace - MILTON KEYNES 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service and quality of clothes
The customer service instore and online is excellent, very friendly, quick and professional.
September 13, 2022
Reply from FatFace - MILTON KEYNES 2
Hi Aneta, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - MILTON KEYNES 2
Hi Christine, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Outstanding Customer Service
I've been shopping with Fatface for many years and have always been impressed with not only the fantastic clothes but most importantly the brilliant, knowledgeable and very helpful staff both instore and online. Now I live abroad and rely on relatives to bring my orders when they visit. I was super impressed and grateful when Lauren (the agent I was chatting with online), sorted out an extended returns period for me due to the time it would take to get any items back to them. It's these little deeds of kindness and decency which set retailers apart and keep customers loyal for life! Many thanks to Lauren and the wonderful ladies at the Milton Keynes and Hemel Hempstead branches for your exemplary service!
July 15, 2022
Reply from FatFace - MILTON KEYNES 2
Hi Celeste, Thank you so much for your lovely review! I am so happy we were able to help you here! Take care, LE
Reply from FatFace - MILTON KEYNES 2
Good Afternoon
Thank you for your review.
I am so pleased to hear of your recent experience in our Milton Keynes store. Please be assured that this will be passed onto the crew members involved for you.
EP
Excellent product and customer service…
Excellent product and customer service both in Milton Keynes and online. Thank you!
June 14, 2022
Reply from FatFace - MILTON KEYNES 2
Good afternoon Emma
I am so happy to read what a positive experience you had in the Milton Keynes store and also online. I will be sure to pass this on to the wonderful team.
I hope you have a great day DW
Just love their ethical approach
Just love their ethical approach, even the staff in store give you alternatives!
May 31, 2022
Reply from FatFace - MILTON KEYNES 2
Good Afternoon Paul
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great Afternoon!
Take care, EP
Untrained Staff
I returned a top that I had brought last week that was too big, the assistant seemed quite annoyed that ‘everyone had decided to return everything back to store today and so far they had not sold anything ‘ she was very loud and said that they were so far £300 down, and that she would probably not get paid, when she was serving me she asked for my FULL name, I asked why and she told me they need this because if someone was continually returning items, then they would need to be investigated , I think this is the first item I have had to return to one of your stores, But if this is the response you get if you decide to return something a couple of days later I will definitely think twice about buying from your stores in the first place.I think your staff need to be trained better in customer service, I for one do not like to be threatened with being investigated for returning a tee shirt. And as a customer it is none of my business what other people have returned or what the store has taken so far that day.
May 15, 2022
Unprompted review
Reply from FatFace - MILTON KEYNES 2
Hi Catherine,
Thank you for review. I am sorry to hear of your recent shopping experience in our Milton Keynes store. We would like to discuss this further. I have sent you a separate e-mail to get further information for you. Many thanks-AB.
So cosy
I bought this Talia Teddy jacket in the sale. What a bargain! It feels so soft and I'm sure lovely and warm for the autumn and winter. Slightly on the larger side, so downsizing would be recommended. Can be worn casual or dressed up a bit. Suits many occasions!
May 12, 2022
Reply from FatFace - MILTON KEYNES 2
Hi Vivienne, great choice with the teddy jacket! I am so pleased you love it! Take care, LE
Reply from FatFace - MILTON KEYNES 2
Hello,
Thank you for your 5 star review.
So pleased you have had a great experience shopping in our Milton Keynes store. We hope to see you again soon.
Have a great day!
Take care, CT
Great service
May 7, 2022
Reply from FatFace - MILTON KEYNES 2
Hi there, I am so pleased to hear that you have had a positive online shopping experience, this is wonderful! We look forward to welcoming you back soon. Take care, LE
Reply from FatFace - MILTON KEYNES 2
Hi Steven,
Thank you for your 5* review. I am pleased to hear that you happy with your order and the service you have received. Many thanks-AB.
Good service quick delivery no problem…
Good service quick delivery no problem with returning quick refunds
May 3, 2022
Reply from FatFace - MILTON KEYNES 2
Hi Joan, thank you for your 5* review, I am so pleased to hear that you have had a great service and we look forward to welcoming you back soon. Take care, LE
Excellent service
My order from FatFace arrived on time and was well packed. I saw that it would have been easy to return the item if I needed to but I diddn't need to. Love the item I bought, it was the same, but a different colour, from one I bought in store.
April 2, 2022
Reply from FatFace - MILTON KEYNES 2
Good afternoon, Gwen. I am really pleased that you are happy with your purchase. We like to think our purchase and returns method is easy for all. JB
Excellent clothes
Excellent clothes, Excellent customer services in the Milton Keynes store. Great super helpful staff.
March 15, 2022
Reply from FatFace - MILTON KEYNES 2
Good afternoon,
Thank you for your 5* review.
It's great to hear that you have received great customer service in our Milton Keynes store. We hope to welcome you back soon.
Have a lovely day!
Take care, CT
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