It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... See more
Company replied

40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB
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It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... See more
Company replied
I had seen a long sleeved T shirt on the web site but I couldn’t find it in the Milton Keynes store so I asked the assistant - Victoria- if it was in stock. After checking for me Victoria said that it... See more
Company replied
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... See more
Company replied
I adore Fatface clothes. They use great quality cottons and always have plenty of fun and fabulous items. The staff at Milton Keynes store are helpful and happy-what a wonderful shopping experience.... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, United Kingdom
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The Rugby Shirt and T-shirts arrived quickly and are very nice quality and fit. I am very pleased with my purchase so thank you FatFace.

Reply from FatFace - MILTON KEYNES 2
Excellent customer service.
Staff were friendly and helpful.
They even sang Happy Birthday as it was my birthday.

Reply from FatFace - MILTON KEYNES 2
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