Always smiling and helpful. One particularly assistant is ever helpful and even with a refund, nothing is too much trouble. In lots of shops, the reaction changes when I do a return. ( sometimes ne... See more
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Clear description of item, easy ordering system and fast despatch. Been looking for a raincoat for a while, wanted a longer style that would work well with skirts too. Didn't want a trench, didn't wa... See more
Company replied
Nantwich store did not have the item in stock for my husband, but the staff could not have been more helpful and looked on line for the chinos he wanted. We then ordered them and had them delivered to... See more
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Collected item from Nantwich Fat Face on a Sunday. Lady was helpful. However, have visited in the week and don't feel the atmosphere is very welcoming. Staff chatting to workmen and not acknowledgi... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
48 High Street, CW5 5AS, Nantwich, Cheshire, United Kingdom
- 01270 611325
4.6
Excellent
161 reviews
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Love my dress
Love my dress, lovely quality and fit. The staff in fatface are always lovely and very helpful
July 2, 2022
Reply from FatFace - NANTWICH
Hi Victoria, Thank you for your 5* review - I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon! Take care, LE
Delivery & returns.
Delivery v prompt. Returned 1 item to my local shop - postage refunded too!!
June 3, 2022
Reply from FatFace - NANTWICH
Good afternoon,
Thank you for your 5* review. Have a great day! Many thanks-AB.
Top quality clothing
Top quality clothing. Have had a few things from FatFace and have never been disappointed. Beautifully made from lovely fabrics, the childrens clothing is fab too. Order received quickly. Would definitely recommend.
June 2, 2022
Reply from FatFace - NANTWICH
Hi Sue,
Thank you for your 5* review. I am pleased to hear that you love the quality of our products and the service you have received. Many thanks-AB.
Confidence in Fat Face brand.
Easy to order, fabulous products, delivered when expected. Also popped into a Fat Face shop to check if items could be exchanged or refunded as they are a gift. The assistant couldn't have been more helpful or reassuring ( Nantwich branch) Gives me confidence to order again as I have recently been let down by another well known brand.
May 16, 2022
Reply from FatFace - NANTWICH
Good afternoon,
Thank you for your 5* review.
Have a great day!
Take care, CT
Reply from FatFace - NANTWICH
Good morning, Rob
Thank you for leaving us this review about your instore shopping experience at Nantwich. It's great reading such positive comments about the quality and service you received.
Have a good day, JB
Nantwich Store Experience
The other day I popped into the Nantwich store and spoke to Sam who was incredibly helpful and friendly. Despite joking with me that he had a lot to do, he still took the time to stop and have a chat with me at the till. Excellent customer service!!
April 30, 2022
Unprompted review
Reply from FatFace - NANTWICH
Good morning!
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, JB
Love the style and colours of fat face…
Love the style and colours of fat face clothes.
March 24, 2022
Reply from FatFace - NANTWICH
Hi Joanne, thanks for your 5 star review. Take care, - ES
Reply from FatFace - NANTWICH
Good morning,
Thank you for taking the time to give us a review and I am pleased to read that you received good service from our staff in the Nantwich store. Take care LM
I ordered the Katy jumper in a 14…
I ordered the Katy jumper in a 14 online - as it was slightly large I checked at my local Nantwich store and they had one in stock. Very pleased with their professional and friendly service - nothing was too much trouble. They also processed my return. Delighted with my purchase 😀
March 2, 2022
Unprompted review
Reply from FatFace - NANTWICH
Hi Alison,
Thank you for your 5* review. I am pleased to hear that you have a a positive experience in our Nantwich store. I will pass your comments onto the store and their area manager. Many thanks-AB.
I have made several orders over the…
I have made several orders over the last couple of weeks, all have arrived accurate and all very quickly. Very happy!
February 25, 2022
Reply from FatFace - NANTWICH
Hi , Thank you for leaving us your 5 star review. I am pleased to read that your online shopping experience was a positive one and that you orders all arrived quickly. We look forward to you shopping with us again soon. Take care, LM
Excellent service in store today when…
Excellent service in store today when making a purchase. The young male store assistant was brilliant. When I showed him my Blue Light discount card, he offered to add this to my Fat Face account in case I ever forgot my card when shopping in future. He was super efficient and really pleasant!
February 25, 2022
Unprompted review
Reply from FatFace - NANTWICH
Hi Louise,
Thank you for your review.
It's amazing to hear that you had such a great experience in store! We will ensure that this feedback is passed on and we hope that you continue to have these amazing experiences in the future.
Have a lovely day.
JH
Easy website to navigate with plenty of…
Easy website to navigate with plenty of good value choices. Perfect top quality product.
February 15, 2022
Reply from FatFace - NANTWICH
Hi Penny, thank you for taking the time to leave us your review. We are so glad to hear that ordering online with us was a positive experience. Have a lovely day! - ES
I love fat face products
I love fat face products, although some things can be a bit pricey. Unfortunately, at the fat face shop where I live, the shop assistants are not at all friendly or very polite, which makes me want to shop on line more than go in.
January 26, 2022
Reply from FatFace - NANTWICH
Hi Laura,
Thank you for taking the time to leave us your review.
Have a lovely evening! - ES
Really well made comfortable leggings
Really well made comfortable leggings. Arrived quickly, well packed, flattering
December 1, 2021
Reply from FatFace - NANTWICH
Hi Marylou,
Thank you for leaving us your 5 star review.
I am so pleased to hear that your order arrived quickly and that you are happy with your items. We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
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