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FatFace - PLYMOUTH 2 Reviews 260

TrustScore 4.5 out of 5

4.7

Unit 23 Drake Circus Shopping Centre, PL1 1EA Plymouth, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went in Fatface shop today in the Mall in Plymouth City Centre Devon and bought a pair of black leather sandels . I have such awkward feet and always have difficulty buying shoes . I must say i was... See more

Rated 5 out of 5 stars

Plymouth store at Drake circus is Excellent. Staff are more then helpful at the store , Claire one of the assistants is very obligingly at the store with advice on clothing to suit you .

Company replied

Rated 2 out of 5 stars

I was very disappointed with the quality of the items ordered. I ordered a breton T shirt to replace one I've had for a few years, but is starting to look a little faded. The old faded one is far su... See more

Company replied

Rated 5 out of 5 stars

Had an amazing shop assistant (Claire) in Drakes Circus, Plymouth, she went above and beyond to help us find the right birthday gifts. Truly an exceptional person, would highly recommend shopping ther... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, United Kingdom

  • 01752 601589

4.7

Excellent

TrustScore 4.5 out of 5

260 reviews

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1-star

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Rated 5 out of 5 stars

I went in Fatface shop today in the…hope of buying sandels

I went in Fatface shop today in the Mall in Plymouth City Centre Devon and bought a pair of black leather sandels . I have such awkward feet and always have difficulty buying shoes . I must say i was very impressed by the assistant helping me she was very patient and even more helpful . I cannot thank her enough she was very polite and well mannered nothing was too much trouble . I was over the moon walking out of Fatface with a pair of these lovely sandels . The name of the assistant was Mel . Thank you Mel you made my day .

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Plymouth store at Drake circus is…

Plymouth store at Drake circus is Excellent. Staff are more then helpful at the store , Claire one of the assistants is very obligingly at the store with advice on clothing to suit you .

June 24, 2026
Unprompted review
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The assistance was very polite ,she…

The assistance was very polite ,she also talked to me which is so nice

June 18, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

amazing shop assistant (Claire)…

Had an amazing shop assistant (Claire) in Drakes Circus, Plymouth, she went above and beyond to help us find the right birthday gifts. Truly an exceptional person, would highly recommend shopping there

June 19, 2026
Unprompted review
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Bought a lovely cardigan from FatFace…

Bought a lovely cardigan from FatFace Plymouth. Claire observed me was lovely. Also appreciated the Pride welcome sign as I entered. Thank you FatFace.

June 15, 2026
Unprompted review
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

My favourite store!

Friendly and helpful in-store staff.
Well laid-out store - Drake Circus, Plymouth.
Good quality, stylish and wearable clothes that I like!

June 6, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Jamie and Rosie in Plymouth branch are…

Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Very polite and very patient , down to earth . The work ethics of Jamie is just from the bottom of all humanity heart . Rosie : young , warm welcoming to the customer as opposed to to majority of her age . Rosie had the skills that even the people who are from different age group in that shop lack to have

May 23, 2026
Unprompted review
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very friendly helpful staff.
Great selection of clothing and styles.
My favourite shop.

June 1, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Just been in to Fat Face Drake Circus…

Just been in to Fat Face Drake Circus Plymouth this afternoon. This is ALWAYS my favourite clothing store in Plymouth but over the last week they have just had new stock pouring in and I found it harder than usual too choose.
The staff in there are brilliant. Always very friendly, very helpful and very knowledgeable about the stock.
I can't recommend this store highly enough.

June 3, 2026
Unprompted review
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Bought 2 x ladies summer trousers for…

Bought 2 x ladies summer trousers for the wife. Staff were great, helped me conceal 1 pair so I could keep it for her as a surprise. They even rushed it through the till whilst the wife was in the changing room 😂
Thanks to the staff that helped.

June 3, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Very helpful and friendly staff who let…

Very helpful and friendly staff who let me try on lads of size and colour combinations. Special mention to Tsara who helped me with colour combination choices.

May 23, 2026
Unprompted review
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The lady was very helpful from the…

The lady was very helpful from the minute I walked into the shop.

May 15, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent products at a fair price and…

Excellent products at a fair price and what’s more FatFace gives a service veterans discount. Thank you.

May 5, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

First class service

Easy to order, fast delivery and notified at all times of progress of order - friendly staff on collection. Thank you Plymouth store.

May 6, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Than you for leaving your 5* review. We are so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon.
Take care, LE

Rated 5 out of 5 stars

Great staff

Great staff, friendly, knowledgeable and good service

April 30, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The experience was very good as parcel…

The experience was very good as parcel delivery to store and received email updates on when it was ready to pick up. Staff were lovely in store and didn’t have to wait around too long for parcel.

April 28, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quick delivery

Quick delivery, frequent updates.
Easy to use website .

April 29, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good range of goods, helpful staff

Nice clean store with goods set out well and reasonable access to move around. Good lighting and helpful, friendly staff. Good quality clothing.

April 18, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great experience

All staff in my local fat face store are so friendly and helpful. Always on hand with sizes or suggestions.

April 25, 2026
FatFace - PLYMOUTH 2 logo

Reply from FatFace - PLYMOUTH 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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