Quick delivery of order. All staff who I dealt with were extremely helpful and friendly. There was no issues with returning an order which didn't fit well and in replacing that item.
Company replied
Location
Switch locationUnit 23 Drake Circus Shopping Centre, PL1 1EA Plymouth, Devon, GB
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See what reviewers are saying
I ordered online, collection from in store was quick and easy. Unfortunately the item didn’t fit so I returned it to store, the return was also quick and easy. The staff member helpfully looked onli... See more
Company replied
Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Ver... See more
Company replied
I went in Fatface shop today in the Mall in Plymouth City Centre Devon and bought a pair of black leather sandels . I have such awkward feet and always have difficulty buying shoes . I must say i was... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, United Kingdom
- 01752 601589
4.7
Excellent
274 reviews
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Quick delivery of order
Quick delivery of order. All staff who I dealt with were extremely helpful and friendly.
There was no issues with returning an order which didn't fit well and in replacing that item.
August 3, 2026
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered online
I ordered online, collection from in store was quick and easy.
Unfortunately the item didn’t fit so I returned it to store, the return was also quick and easy. The staff member helpfully looked online to see if a smaller size was available which it wasn’t. She then checked stock at other nearby stores and had the last one in my size reserved for me. Really good service, thankyou.
July 31, 2026
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I use Fatface Plymouth quite often and…
I use Fatface Plymouth quite often and have always found the staff to be friendly, very helpful, and with a good sense of humour. Well done
July 29, 2026
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
VERY EASY TO DEAL WITH AND A GREAT…
VERY EASY TO DEAL WITH AND A GREAT SELECTION TO CHOOSE FROM
July 26, 2026
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff and good selection of…
Lovely staff and good selection of things to choose from.
July 19, 2026
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great selection and style of clothing…
A great selection and style of clothing and accessories.
Helpful, friendly staff in the Plymouth store.
July 20, 2026
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Goods did not arrive at store as…
Goods did not arrive at store as advised. It was only due to an excellent customer service agent. That he established the item ordered was in the store so i could collect. he was the star of the story
July 13, 2026
Reply from FatFace - PLYMOUTH 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in the Plymouth store Claire&Ella…
Staff in the Plymouth store Claire&Ella couldn’t do enough for me very helpful and friendly just what you require when shopping for something specific.
June 26, 2026
Unprompted review
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I went in Fatface shop today in the…hope of buying sandels
I went in Fatface shop today in the Mall in Plymouth City Centre Devon and bought a pair of black leather sandels . I have such awkward feet and always have difficulty buying shoes . I must say i was very impressed by the assistant helping me she was very patient and even more helpful . I cannot thank her enough she was very polite and well mannered nothing was too much trouble . I was over the moon walking out of Fatface with a pair of these lovely sandels . The name of the assistant was Mel . Thank you Mel you made my day .
June 25, 2026
Unprompted review
Reply from FatFace - PLYMOUTH 2
Hi Helen, thank you so much for your shining review after visiting our Plymouth store. We will of course pass your comments to Mel, who will be thrilled she did such a good job! We look forward to welcoming you back.
Thanks, LE
Plymouth store at Drake circus is…
Plymouth store at Drake circus is Excellent. Staff are more then helpful at the store , Claire one of the assistants is very obligingly at the store with advice on clothing to suit you .
June 24, 2026
Unprompted review
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
amazing shop assistant (Claire)…
Had an amazing shop assistant (Claire) in Drakes Circus, Plymouth, she went above and beyond to help us find the right birthday gifts. Truly an exceptional person, would highly recommend shopping there
June 19, 2026
Unprompted review
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought a lovely cardigan from FatFace…
Bought a lovely cardigan from FatFace Plymouth. Claire observed me was lovely. Also appreciated the Pride welcome sign as I entered. Thank you FatFace.
June 15, 2026
Unprompted review
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always nice styles and helpful staff.
June 5, 2026
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My favourite store!
Friendly and helpful in-store staff.
Well laid-out store - Drake Circus, Plymouth.
Good quality, stylish and wearable clothes that I like!
June 6, 2026
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jamie and Rosie in Plymouth branch are…
Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Very polite and very patient , down to earth . The work ethics of Jamie is just from the bottom of all humanity heart . Rosie : young , warm welcoming to the customer as opposed to to majority of her age . Rosie had the skills that even the people who are from different age group in that shop lack to have
May 23, 2026
Unprompted review
Reply from FatFace - PLYMOUTH 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
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