I saw this outfit online and was able to order for collection at a local store where I tried it on. All very efficient and lovely, helpful staff in store. I love this coord and it’s had a lot of comp... See more
Company replied
Location
Switch locationUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
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See what reviewers are saying
My coat which I bought in the sale, arrived as requested to our local shop which saved postage charge. It was originally £140 but I bought it for £65 which was a much fairer price. The coat is well m... See more
Company replied
I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally cam... See more
Company replied
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, United Kingdom
- 01788 576602
4.7
Excellent
188 reviews
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Easy to navigate website
Easy to navigate website, great range of items. From ordering to point of receiving was straightforward, delivered quickly, well packaged and excellent tracking information provided. I love my new clothing, absolutely gorgeous, perfect fit, great quality. Thank you.
June 16, 2023
Reply from FatFace - RUGBY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service from friendly staff
Great service from friendly staff. Shop looked interesting. Thank you.
June 4, 2023
Reply from FatFace - RUGBY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Reply from FatFace - RUGBY
Hi Rob
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great selection with friendly staff
May 3, 2023
Reply from FatFace - RUGBY
Hi Jim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - RUGBY
Thank you for your 5* review. We are thrilled to hear of your positive experience whilst shopping with us! - RS
Quality and good service
Very good service easy ordering and quick delivery. I kept two items but returned the 3rd which was unsuitable. I like the style of clothes and the quality is of a very good standard. Sales are great too 😊
May 4, 2023
Reply from FatFace - RUGBY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Easy to use site and order
Easy to use site and order. Quality packing and delivery and return policy as I had to exchange sizes so ordered the new ones on a store and returned there. As always though sizes run a bit larger than usual
May 4, 2023
Reply from FatFace - RUGBY
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to buy online and quick…
Easy to buy online and quick deliveries, great service, thnx
April 27, 2023
Reply from FatFace - RUGBY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I have always found Fatface to be…
I have always found Fatface to be reliable when I am ordering online, efficient and quick delivery. Also the store staff at Elliots field Rugby are so friendly and make you feel welcome. Cannot praise Dan and his team enough
April 23, 2023
Reply from FatFace - RUGBY
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Reply from FatFace - RUGBY
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Easy to order and collect
Easy to order and collect. Gorgeous dress. Perfect fit. Over the moon! Very friendly and helpful staff in the store.
March 27, 2023
Reply from FatFace - RUGBY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great products at a great price
Great products at a great price! The sizing is always spot on, we have never sent an item back. The delivery could be more precise time-wise as it can be just before the arrival.
Finally the originality of designs made anyone stand out in the crowd.
March 15, 2023
Reply from FatFace - RUGBY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Excellent
Today I went into the Rugby store where I was greeted by very friendly staff who were not pushy but very helpful.
January 25, 2023
Unprompted review
Reply from FatFace - RUGBY
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
X5 pack of men’s socks.
X5 pack of men’s socks.
Easy to order.
Arrived in good time and well packaged.
November 29, 2022
Reply from FatFace - RUGBY
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
Helpful and friendly member of staff
Helpful and friendly member of staff. She dealt with my return swiftly and efficiently.
November 21, 2022
Reply from FatFace - RUGBY
Hi Helen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Quick delivery from the Website. The boots I ordered were too small so I returned them to the Rugby store. I couldn’t see any on the shelf but the staff member checked for me anyway and found me a pair in the size I needed. She was helpful and friendly.
November 10, 2022
Reply from FatFace - RUGBY
Good afternoon, Danielle
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Rugby store.
Take care, JB
Very friendly, helpful staff
Friendly, helpful staff. Nothing was too much of a bother especially as the size I was after wasn't on the shop floor.
November 3, 2022
Reply from FatFace - RUGBY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Online and instore always good service.
October 13, 2022
Reply from FatFace - RUGBY
Good afternoon Cherry,
Thank you for taking the time to leave your 5* review.
We are delighted that you have received great service from us and we hope that you continue to do so when shopping with us in the future.
Take care, MM
Delivery was quick and both dresses…
Delivery was quick and both dresses were true to size and of excellent quality
September 30, 2022
Reply from FatFace - RUGBY
Thank you for your lovely review. We hope you love your items! -RS
Rugby - Great Experience
Popped in on Saturday evening and was served by Hannah. After a long day it was nice to be greeting by a friendly smile and chat. Great service.
September 3, 2022
Unprompted review
Reply from FatFace - RUGBY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
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