Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... See more
Company replied
Location
Switch locationUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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See what reviewers are saying
Love any fat face orders , arrive quickly well packaged. great quality reasonably priced
Company replied
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... See more
Company replied
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, United Kingdom
- 01756 798862
4.6
Excellent
152 reviews
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Very pleasant and knowledgeable staff
Very pleasant and knowledgeable staff, have good advice and support
December 10, 2022
Reply from FatFace - SKIPTON
Good afternoon, Maxine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.
Take care, JB
Outstanding customer service
Outstanding customer service, as ever, from the in store team in Skipton, North Yorkshire, especially Gemma. They always go above and beyond to help. This is one of the reasons I love Fat Face!
December 10, 2022
Unprompted review
Reply from FatFace - SKIPTON
Good Afternoon,
Thank you for your feedback regarding your trip to the Skipton store. It is so wonderful to read such lovely feedback!
All the best - KS
Successful shopping trip
Friendly,helpful,pleasant staff going the extra mile, would return again.
December 6, 2022
Unprompted review
Reply from FatFace - SKIPTON
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
Placed order at Skipton store amazing…
Placed order at Skipton store amazing service from assistant she couldn't have been more helpful!
November 20, 2022
Unprompted review
Reply from FatFace - SKIPTON
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.
Stay safe. JB
Great customer service
Great customer service, broadsands jacket fits well. 5/10 150 lbs 29 inch waist, i bought an XS and it fit perfect. Has a nice waxed look. Warm also with a hoodie under.
October 6, 2022
Reply from FatFace - SKIPTON
Hi Jorge, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The shop had a nice atmosphere with a good variety of stock…
The shop had a nice atmosphere and was well laid out. The clothes are good quality and in styles that I like. It's unusual for me to go into Fat Face and not be able to find something that I like! One item that I wanted was out of stock in my size so the lady ordered it to be delivered to my home address. It arrived within a couple of working days.
Customer service was very good.
September 30, 2022
Reply from FatFace - SKIPTON
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The long skirt is beautiful and I am…
The long skirt is beautiful and I am very please with it.
October 12, 2022
Reply from FatFace - SKIPTON
Thank you for your review. We are thrilled to see that you are happy with your items! - RS
Great Service. Gemma crew that helped me in store were…
The staff that helped me in store were exceptionally good. Professional, friendly, knowledgeable and helpful. When buying a cardigan I mentioned I wanted a blouse too and they made a great suggestion followed by ordering the right size for me to be delivered to my home address. Great service.
September 30, 2022
Unprompted review
Reply from FatFace - SKIPTON
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
FatFace Skipton
I visit FatFace regularly in Skipton. The staff are always very friendly and helpful
September 8, 2022
Reply from FatFace - SKIPTON
Good afternoon, Anne
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.
Take care, JB
A disaster happened with my dressmaker…help!
A disaster happened with my dressmaker who ruined a size 6 dress. It was really difficult to get hold of another , in fact the last one in stock! Lauren (Skipton)helped so much along with hebden bridge staff to get me a replacement dress and I couldn’t be more grateful. Thank you to you all that helped. A very happy customer. X ps sometime in august.
August 8, 2022
Unprompted review
Reply from FatFace - SKIPTON
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Lovely shop
Very friendly staff and a clean shop.Staff always ready to help you if you cannot find what you want
August 27, 2022
Reply from FatFace - SKIPTON
Hi Anne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff
August 24, 2022
Reply from FatFace - SKIPTON
Good Morning Joy,
Thanks for your 5 star review. I am happy to hear you love shopping in our Skipton store. I am sure they look forward to your next visit! -KC
Always helpful
Always helpful, always cheerful and the usual happy shopping experience in the Skipton shop.
August 20, 2022
Unprompted review
Reply from FatFace - SKIPTON
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
A friendly and very positive shopping experience.
Just been into the Skipton store and I didn’t realise it was nearly closing time; however that did not bother the lovely two ladies managing the store; Sue and Gemma could not have been more helpful. These ladies clearly enjoy their job. I also got a great recommendation for a new hairdresser! So refreshing to have such a positive experience.
July 7, 2022
Unprompted review
Reply from FatFace - SKIPTON
Hi Amanda
Thank you for sharing your Skipton store visit. Wonderful to hear you were looked after so well. I'm sure they're looking forward to your next visit. Have a lovely weekend. MJ
A massive thank you to the staff at the…
A massive thank you to the staff at the skipton branch especially sue who went above and beyond in assisting me with my holiday wardrobe , her patience and helpfulness was just fantastic , customer service at its best
Thank you so much love all my clothes
July 2, 2022
Unprompted review
Reply from FatFace - SKIPTON
Hi Janice, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
Even better with 20% off
Had my size in store for 3 items, another ordered for delivery to home, friendly helpful staff
June 28, 2022
Unprompted review
Reply from FatFace - SKIPTON
Good morning Chris
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Enjoyable
Although I don't like going shopping I must say Lauren was extremely helpful and honest. She chose clothes for me that I wouldn't have looked twice at. The whole shopping experience was very enjoyable. Thank you!
June 15, 2022
Unprompted review
Reply from FatFace - SKIPTON
Good morning!
Thank you for taking the time to leave us this 5* review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at Skipton.
We look forward to you shopping with us again soon.
Take care, JB
Reply from FatFace - SKIPTON
Good Afternoon Wendy
Thank you for your 5* review.
I am so pleased to hear that your items arrived with you quickly.
I hope you have a lovely long weekend!
- EP
The staff at Skipton Fatface are super…
The staff at Skipton Fatface are super helpful and friendly. Definitely well worth a visit.
February 28, 2022
Unprompted review
Reply from FatFace - SKIPTON
Hi Deborah,
Thank you for your 5* review. I am pleased to hear that you had a positive experience in our Skipton store. We will pass your lovely comments onto the store. Many thanks-AB.
Staff very helpful and friendly
February 25, 2022
Reply from FatFace - SKIPTON
Hello Gillian, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff instore. Take care, LM
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