Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... See more
Company replied
Location
Switch locationUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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Love any fat face orders , arrive quickly well packaged. great quality reasonably priced
Company replied
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... See more
Company replied
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, United Kingdom
- 01756 798862
4.6
Excellent
152 reviews
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Two lovely ladies x
The two ladies that served me today were absolutely fabulous. Skipton branch-receipt say Gemma. They were helpful made me feel at ease due to my children basically turning into hurricanes. Really positive shopping experience. We love shopping locally and this is why. Thank you ladies.
December 14, 2021
Unprompted review
Reply from FatFace - SKIPTON
Hello Emma,
Thank you for your 5* review.
I am so pleased to hear you had a great experience shopping in our Skipton store recently. We hope you love your new items.
Have a great day!
Take care, CT
did not receive order
did not receive order. The delay was not with Hermes so please don’t blame them, it was dispatched 9 days late.
phone number doesn’t work, no option to queue just a constant engaged tone.
chat doesn’t work, said 22 minutes wait for 3 hours.
December 6, 2021
Reply from FatFace - SKIPTON
Hi Louise, I am sorry to hear that you were having trouble reaching us. Please note that we are extremely busy at the moment so our wait times are longer than usual, but you will get through if you queue. I can see that your order has now been delivered, but I do apologise for the delay with Hermes. Take care - LE
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