FatFace - TAUNTON 2 Reviews 195

I was served by Natalia who was super friendly and helpful after i realised part of my gift voucher was missing. Helped me find what I needed

Came in on a super busy Saturday and served by Charlie, he was super helpful and answered all of my questions. Really great experience overall.

Treated myself to a lovely summer dress to cheer up a rainy day in Fatface Taunton, Summer greated me and was very attentive with out being to in your face like some sales assistant can be, great shop I've been a regular customer for a long time because of the quality of their clothes and timeless style.

A friendly and helpful store. You kindly put aside a dress for my daughter which we subsequently bought along with a second dress. A nice experience.

It was easy to order my top and I had notification when it had arrived in store.

Great service as I didn’t take too long to get to the store, really pleased with my order, nice feeling tops and very good prices.

90% of my clothing is from Fat Face. Great quality at my price point. Never a quibble if returning an item. Great sale offers when available

Just passing the store, I popped in to browse through the sales and spotted a blue spring style skirt, perfect for work. I could only see a size 12 and tried it on but it felt a little roomy. I am a 'big 10' and asked the opinion of the shop assistant. We both agreed that a smaller size would have been a better fit and she looked online to order the required size. Thankfully she noticed that there was one in stock which was on a different rail to where I was looking. At the checkout I asked about any discount for my birthday as I receive emails from Fat Face, but was not sure if I had one. The assistant kindly honored a discount after I found proof of my d.o.b., which made my day, as I was not really meant to be spending money! I was pleased and thanked her for a good overall customer service and genuine helpfulness, then asked her name, which was Natalia, so I could post a well deserved review.

Summer, the assistant was incredibly pleasant and engaging. She asked about our day answered our questions and even cracked a joke. Great service.

Great quality and perfect fit.Also staff very friendly and helpful ! Makes a good start to your day 👍

Kept me informed of where my parcel was at all times including when delivery was delayed and potential new delivery date.

Ordered on line and my purchase was quickly available for me to collect. Staff were incredibly helpful, I wanted to exchange a purchased gift from another store - suede slip ons which were lightly different shades. The two Staff were so patient and helpful in searching for a matching pair. Thank you

Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good quality & in sale Cardigan was thick, had to order smaller size as sleeves very long, good quality. I returned the brown fur jacket to store, the girl struggled to find on system, hopefully refund has gone through, as not had email? Refund hasn't gone through so I had to chase 11/3 with customer service & store; online chat are now dealing with it for me.

Excellent service from start to finish. Online & in store. Highly recommend. Their products are stylish & well made. Extra detailing that you wouldn't find on basic clothing from other stores. Lovely fabrics & colours...

Super smooth experience, starting from ordering online to picking up my order from the store. Great-quality clothes at very reasonable prices. I cannot recommend enough and will be back for more :-)

the store colleagues are really lovely. the shop is clean and inviting. Great range of clothes...please NEVER close the Taunton Fat Face 😔

Great quality clothing, easy online ordering with pick up in store.

Website easy to use
Ordering items is a simple process
Good quality items at affordable prices

Ordered online from the sale , but couldn’t track down my exact size , when I collected at store and tried it on it was a little too big , as anticipated but the store was super helpful , and found my size , so all good . A real bargain at £40 in the sale for leather Chelsea boots . Excellent !