Happy with my purchases-Taunton store could be better. I bought in the Sale (full price too much for me),2 V neck linen blend shirt sleeve tops, 1 in bright pink & the other with the ‘Starfish’ blue &... See more
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See what reviewers are saying
The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... See more
Company replied
Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good qu... See more
Company replied
I've loved fatface Taunton for many years. The staff are always so friendly. Good selection of clothes. Which are always fantastic quality. I've had items from here that are over 20 years old!
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit A 1/3 North Street, TA1 1LH, Taunton, Cornwall, United Kingdom
- 01823 332917
4.8
Excellent
205 reviews
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We were served by Scott
We were served by Scott, who served us in a friendly manner.
June 28, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What a pleasant store
What a pleasant store. I didnt buy anything but the manager scott was very friendly and asked if I needed any help. Will definitely come again.
June 28, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Taunton store
I went into the Taunton store and was greeted by Fiona, who after I had browsed around the store, then helped me to find a size that I was looking for that wasn’t on the shop floor.
She was jovial, but professional and made the whole experience easy and I will be back!
June 27, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I did a bit of shopping in the Taunton…
I did a bit of shopping in the Taunton branch of Fatface and i was really happy with the warm friendly welcome and top notch customer service that i received.
I was served by the lovely Grace and the smiley Lexi and my little Winston was even given a treat!
I had no idea i could take my dog inside until one of the girls told me.
What a lovely experience 😊
June 22, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hi Fred,
Thank you so much for your lovely message! We’re so pleased to hear you had such a great experience at our Taunton store. Grace and Lexi will be thrilled to know their warm welcome made your visit special.
We’re especially glad Winston enjoyed his treat too! Dogs are always welcome in our stores, and we love when our four legged friends come to visit.
Thanks again for your kind words, we hope to see you (and Winston!) again soon.
Take care, LE
Smooth return process
Served by Natalia who managed to sought out a return of a faulty product and replace it! She was super polite + very efficient
June 18, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
5 Star service with a smile
I was in the store in Taunton today and I have to say, the service was exemplary. The lovely young, Lexi I believe, helped me find the exact shorts I was looking for. She made what would have been just a simple transaction a wonderful and fun experience. She left me with a smile and a warm heart. I will be telling all the ladies at the WI to visit your store when they are next in town and we hope Lexi will be there!
June 15, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Popped into the Taunton store yesterday…
Popped into the Taunton store yesterday and I have to say, what outstanding customer service your company has. I had a couple of questions about different items and the lady who served me (Fiona), knew all the answers and more!
I left the shop with a smile on my face, and feeling like I had made a friend.
Not only are your clothes lovely, but your staff are too. 😊
June 4, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The Taunton Store is a Winner!
Walking into the Taunton store today, I was met with smiley staff and an offer of a treat for my dog. Very welcoming! I was served by Natalia today, and she was lovely and very helpful, looking for sizes for me. All the girls were very friendly. I was happy to see that Laura still works there too - she's always been a ray of sunshine in the Taunton branch with her lovely smile and friendly, helpful nature!. I saw her going back in as I was leaving. Great range of clothes and colours and nice big changing rooms. I love this shop!
May 31, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality
Love fatface as a Brand in terms of their commitment to sustainability whilst delivering great quality clothing. Love the fabric designs.
May 23, 2025
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Chino shorts …
Nice shorts just the right length for my frame be even better when I've lost a small amount of weight
Delivered quickly
May 26, 2025
Reply from FatFace - TAUNTON 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Excellent customer service from Taunton…
Excellent customer service from Taunton store in Somerset. Natalia helped me with my purchase. I'm disabled in a wheelchair so clothes shopping is harder, but nothing too much. All the clothes are excellent quality.
May 24, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Brilliant customer service
Hadn’t been into the Taunton store for a while and it had looked a bit tired and jaded the last I went in but wow what a change when I went in this time. It has been laid out beautifully and is so inviting. A member of staff was busy doing a gorgeous display of scarves but instantly greeted me and asked if he could help. Scott was lovely, the perfect mix of professional but with a bit of cheekiness thrown in, he knew exactly how to pitch the conversation. I hadn’t intended to buy anything but ended up with 3 scarves, what a salesman !!!!! I’ll definitely be back
May 12, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Taunton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service.
April 9, 2025
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality comfortable dungarees
Good quality comfortable dungarees. A friendly service, Overall a good experience.
April 7, 2025
Reply from FatFace - TAUNTON 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Laura from taunton was great
Laura from the taunton branch was fantastic. Helped me find the right shirt and was happy to assist me throughout the whole process. Especially needed given my usual lack of style haha. Thanks Laura.
March 1, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Taunton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Laura was so friendly and helpful
Laura was so friendly and helpful! I came in looking for a black cardigan and she helped me look round the shop then check online. I ended up buying several different items and it was a great shopping experience!
February 24, 2025
Unprompted review
Reply from FatFace - TAUNTON 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Taunton store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
My order has not arrived
My order has not arrived
An update - I had given one star rating but just received email to say sending my order to home address as previous has been held up.
December 12, 2024
Reply from FatFace - TAUNTON 2
Good morning Wendy
Thank you for your review, and thank you for taking the time to update it. We're really sorry your first order was delayed, but I'm pleased we have now managed to redirect this for you to your home address.
Thank you, LE
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