Came in on a super busy Saturday and served by Charlie, he was super helpful and answered all of my questions. Really great experience overall.
Company replied

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Came in on a super busy Saturday and served by Charlie, he was super helpful and answered all of my questions. Really great experience overall.
Company replied
I was served by Natalia who was super friendly and helpful after i realised part of my gift voucher was missing. Helped me find what I needed
Company replied
The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... See more
Company replied
Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good qu... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit A 1/3 North Street, TA1 1LH, Taunton, Cornwall, United Kingdom
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Online order delivered to store.
Experience was great, my parcel was awaiting collection as promised and item was as ordered.

Reply from FatFace - TAUNTON 2
Brilliant quality product and excellent service.
The staff in the Taunton branch are lovely. They are always friendly, polite, respectful and always really helpful.

Reply from FatFace - TAUNTON 2
Lovely little store with really helpful staff so problem there at all. Sadly the pair of jeans I bought were such a poor fit and gaped really badly at the back when I sat down they were too uncomfortable. A belt didnt help that problem so they had to go back. Unusual because a size 12 in their other heans has always been a near perfect fit

Reply from FatFace - TAUNTON 2
Beautiful well made clothes, helpful, friendly staff who know their merchandise. I ordered a jacket on line, but it was a por fit. I went in to the store, hoping to find it in stock to try other sizes. Unfortunately they weren't carrying that jacket but advised on correct size, reordered for me and it was delivered in a couple of days. Then when I collected it, it was a perfect fit. I saw a bag I loved (Snoopy) and they pointed me to other items which I bought as Christmas presents - I know it's a bit early!

Reply from FatFace - TAUNTON 2
Love FatFace clothes, can be a bit pricey, but good quality and love the styles. Staff always helpful and friendly

Reply from FatFace - TAUNTON 2
Highly recommended. Lovely customer facing staff. Good quality clothing, contemporary design especially even more so if in a sale! On line ordering easy and efficient.
Always pop in to a shop when visiting any town in UK - never met a staff member who was unhelpful. Always try their best to assist a customer.

Reply from FatFace - TAUNTON 2
I've bought 8 hoodies from fatface for myself and my daughter, they are the best

Reply from FatFace - TAUNTON 2

Reply from FatFace - TAUNTON 2
I was served by Scott & Karen, they were very helpful, I wanted to get my daughter some earrings and they went above and beyond to find them for me, I felt very looked after and it made my day, thank you both

Reply from FatFace - TAUNTON 2
My visit to Fat Face (Taunton) was lovely. I initially went in just to buy a gift card for my daughter’s birthday and I can never resist a browse while I am there. Natalia and Jane were so polite, friendly and super helpful.
Thank you ladies.

Reply from FatFace - TAUNTON 2
Late rush to buy clothes for the holiday in FatFace, Taunton. Great selection for a small store with friendly and knowledgeable staff. Served by Jane who was very helpful. Great clothes, love FatFace!

Reply from FatFace - TAUNTON 2
We were served by Scott, who served us in a friendly manner.

Reply from FatFace - TAUNTON 2

Reply from FatFace - TAUNTON 2
What a pleasant store. I didnt buy anything but the manager scott was very friendly and asked if I needed any help. Will definitely come again.

Reply from FatFace - TAUNTON 2
I went into the Taunton store and was greeted by Fiona, who after I had browsed around the store, then helped me to find a size that I was looking for that wasn’t on the shop floor.
She was jovial, but professional and made the whole experience easy and I will be back!

Reply from FatFace - TAUNTON 2
I did a bit of shopping in the Taunton branch of Fatface and i was really happy with the warm friendly welcome and top notch customer service that i received.
I was served by the lovely Grace and the smiley Lexi and my little Winston was even given a treat!
I had no idea i could take my dog inside until one of the girls told me.
What a lovely experience 😊

Reply from FatFace - TAUNTON 2
Served by Natalia who managed to sought out a return of a faulty product and replace it! She was super polite + very efficient

Reply from FatFace - TAUNTON 2
I was in the store in Taunton today and I have to say, the service was exemplary. The lovely young, Lexi I believe, helped me find the exact shorts I was looking for. She made what would have been just a simple transaction a wonderful and fun experience. She left me with a smile and a warm heart. I will be telling all the ladies at the WI to visit your store when they are next in town and we hope Lexi will be there!

Reply from FatFace - TAUNTON 2
Popped into the Taunton store yesterday and I have to say, what outstanding customer service your company has. I had a couple of questions about different items and the lady who served me (Fiona), knew all the answers and more!
I left the shop with a smile on my face, and feeling like I had made a friend.
Not only are your clothes lovely, but your staff are too. 😊

Reply from FatFace - TAUNTON 2
Walking into the Taunton store today, I was met with smiley staff and an offer of a treat for my dog. Very welcoming! I was served by Natalia today, and she was lovely and very helpful, looking for sizes for me. All the girls were very friendly. I was happy to see that Laura still works there too - she's always been a ray of sunshine in the Taunton branch with her lovely smile and friendly, helpful nature!. I saw her going back in as I was leaving. Great range of clothes and colours and nice big changing rooms. I love this shop!

Reply from FatFace - TAUNTON 2
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