Products great, price always competitive and offers like free trials of new products amazing. This time delivery time was long. Ordered 30th Dec arrived 8th Jan. Order took ages to reach Ireland, An P... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

99% of our orders are dispatched the same day.
6-7 Towers Business Park, Carey Way, HA9 0LQ, Wembley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The website has an ie address and the products are priced in euros so i naturally assumed that i was buying from an irish company and that the items would be dispatched from ireland. Nope. Coming from England. Via Evri. Their tracking says they got the item 3 days ago and nothing since. Im only not leaving 1 star because my estimated delivery date is actually tomorrow, i may come back and revise.
UPDATE - estimated delivery date was 8 February, ordered on 6 February, arrived today on 17 February. Feel Good did reach out to me after i wrote the first review and offered to refund my postage costs which was nice of them. I notice that they say on the reply posted here that they try and make it obvious that dispatch is from the UK - well i just went and did a trial rebuy on the website for more eye drops and it doesnt say that anywhere, gave me an estimated delivery date of 19 Feb if bought today. Anyway - just be aware if ordering from Ireland because you will potentially get caught for customs/VAT depending on the amount of the order as it is coming from the UK not Ireland. I left it at 2 stars because they did reach out straight away and offer to refund the postage (which wasnt the point)

Reply from Feel Good Contacts IE

Reply from Feel Good Contacts IE
More expensive than main competitor and slow delivery to Ireland- not very happy

Reply from Feel Good Contacts IE
Great fast customer service, fast delivery yo Ireland. Got within the week 5 stars.

Reply from Feel Good Contacts IE
Good reliable service. Received the correct order with all the internal boxes clean and intact. The only thing is that their courier in Ireland (An Post) is currently a bit unpredictable
Glasses arrived on time and were what I wanted. I tried this service from Ireland for the first time and was pleased with the result.

Reply from Feel Good Contacts IE
I have been a customer of feel good contacts for years and I would highly recommend this company.

Reply from Feel Good Contacts IE
The delivery was quick ,was informed at every stage of transportation.

Reply from Feel Good Contacts IE
Excellent service as always, excellent delivery and price

Reply from Feel Good Contacts IE

Reply from Feel Good Contacts IE
I ordered from Feel Good Contacts after Specsavers cancelling my order for the second time. I ordered a pair of glasses with transition lenses and a pair of wider sunglasses for my husband. The sunglasses arrived two days later and my glasses arrived today after only been shipped on Friday. It had been faster than any other company I have used and I have one pair of glasses that will work as sunglasses as well instead of two pairs and it was much cheaper. I really recommend Feel Good Contacts, the experience has been next to none.
After an initial hiccup, my order got sorted. Unfortunate for me on my first order didn't get a good impression of the delivery process. I gave it a try as the contact lenses do seem good price from other sites so will give it a 5 star.

Reply from Feel Good Contacts IE
Fabulous company to deal with very quick with order no problem
For my first order I had to wait for a month to be delivered, so I decided to cancel it. However the support offered through the Chat option was excellent.

Reply from Feel Good Contacts IE
Great product. Have been using for years now and never had any issues and always fast delivery. Unfortunately this time they appear to have changed the courier partner to Evri, appeared to be significant delays on their side. Not a huge issue, just have to factor it in next time. Ordered 2nd of Jan and they arrived on the 12th of Jan. Which isn't bad really but it used to be much quicker.

Reply from Feel Good Contacts IE
Stop saying you can deliver to Ireland in two days, you cant, at least be honest....

Reply from Feel Good Contacts IE
I ordered over a week ago and still have not received my order.

Reply from Feel Good Contacts IE
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.