Feel Good Contacts IE Reviews 

2,525
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 325 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the business for providing exceptional overall value, pointing out that both contact lenses and prescription glasses are significantly more affordable compared to traditional physical stores. People also express strong satisfaction with the reliable shipping times, noting that packages regularly arrive promptly and contain fun little complimentary gifts inside. However, some customers also noted occasional shipping delays that disrupted their scheduled vacation plans and caused frustration. A few other reviewers mentioned unexpected delivery bottlenecks, missing products from their received packages, or longer transit periods when shipping internationally overseas.

What people talk about most

Delivery service

Consumers find delivery service to be positive and generally fast, with many noting efficient and timely... See more

Order

Customers consistently note positive experiences with order processes, highlighting that it is very easy to... See more

Product

Customers report positive experiences with the product, highlighting that contact lenses and glasses are very... See more

Service

Users describe positive interactions with service, praising the professional approach, fast dispatch times,... See more

Price

Reviewers mention positive feedback about price, highlighting great value and affordability compared to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products great, price always competitive and offers like free trials of new products amazing. This time delivery time was long. Ordered 30th Dec arrived 8th Jan. Order took ages to reach Ireland, An P... See more

Company replied

Rated 5 out of 5 stars

Just received my order of two sets of glasses from Feel Good Contacts IE Both pairs were Bi focal glasses One pair of prescription sun glasses and one pair of ordinary bi focal reading / dista... See more

Company replied

Rated 5 out of 5 stars

Item as described. Quick enough postage. But the disappointment I felt when I got a complimentary pen instead of a complementary small bag of mini candy was real. Yeah, I know gifted horse and all tha... See more

Rated 5 out of 5 stars

I ordered 2 months supply of contact lenses and 2 bottles of eye drops and not only was it cheaper than other places but i got the delivery quite fast, free delivery after you spend an X amount and a... See more


Company details

  1. Contact Lenses Supplier
  2. Glasses Store
  3. Sunglasses Store

About Feel Good Contacts IE

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Superfast Delivery – FREE Over €89
Order in-stock contact lenses, solutions, sunglasses and eye care by 5:45pm for same day dispatch. Plus, enjoy FREE delivery on orders above €89.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You will get €5 OFF while your friend will enjoy 11% OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring & also savings!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Reorder and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.ie) or call us on 015143614.

Feel Good Contacts

Written by the company

Competitive Prices
We offer consistently low, value-for-money prices and a hassle-free online shopping experience. We also offer a Price Match Guarantee, meaning if you find the exact contact lenses cheaper with another retailer, we'll be happy to match the price and refund you the difference.
Superfast Delivery on all Orders
Place your order before 5:45pm to enjoy Superfast Tracked Delivery on all orders for just €3.98.
Return Policy
We offer a hassle-free returns policy. Contact lenses, solutions and eye care products must be returned within 90 days of purchase, while glasses and sunglasses must be returned within 30 days.
Customer Care Service
Our dedicated customer service team is available 7 days a week (including Bank Holidays) to address any concerns that our customers might have. 
In-house Opticians
We have a team of expert opticians who boast over 11 years of optical experience. The team ensures that the information passed on to our customers is up-to-date and correct and also conducts thorough checks of glasses and sunglasses before shipping to the customers.
Enjoy BIG Discounts
Enjoy 10% OFF as a part of our welcome offer and save money on eye care. We also offer discounts of up to 20% OFF for students, teachers and health care workers.
Official Distributor of Top Brands
We source big brands directly from the leading suppliers, ensuring all our products are 100% authentic and high-quality.

Superfast Delivery

99% of our orders are dispatched the same day.

We are committed in making it fast, easy and affordable to order your contact lenses online. Order before 5:45pm for same day dispatch. Tracked delivery available - service based on items in stock.
Learn More

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,525)

317 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice glasses!

These are so nice!

The shipping was much faster, than expected, they look nice and I see well in them! Definetely recommend!

I usually have pain (headaches, eye pain) when I buy new glasses, even after the long time of wearing them, but not with these ones! It's a first time of such a relief! (Yet they might be a bit heavy on the ears after a long time, but its okay, cause I know I need quite big lenses, and a thin frame wouldn't held them)

March 30, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi there,

Thank you so much for your kind words!

We're delighted to hear that you're happy with your new glasses.

It's great to know they fit well and suit your style.

We look forward to helping you again soon!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

I just got sweet hazel contacts

I just got sweet hazel contacts , and I love them ! They look so natural and also thanks for the haribo sweets!

April 3, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi there,

Thank you for the 5 stars!

We’re glad you found your go-to contact lenses with us.

Reliable vision and fast service are what we strive for—thanks for trusting us.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

A company that actually takes customer complaints seriously

My first experience with Feel Good Contacts wasn't great- I ordered a pair of prescription sunglasses well in advance of a holiday, but was advised of delays that meant they'd be delivered after I'd left for my holiday. After a good few emails with them, fair play to them, they eventually took this seriously and moved a few things and got my sunglasses delivered in time.

To show my appreciation, I've continued to order from them, including my daughter's repeat contact lenses prescription for the past few years. Never any problems, and always great value. Also, who doesn't like the occasional packet of Haribo added toy your order :-)

Highly recommended

April 2, 2026
Rated 5 out of 5 stars

Easy to order what I need

Good selection and prices

March 29, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Welton,

Thank you for the review!

We’re so happy you find our site easy to use and our service reliable

We’ll always be here when you need us

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Kevin,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Sara,

Thanks so much for your kind words!

We're pleased your order arrived quickly and safely. Fast and reliable delivery is a top priority for us—glad we got it right!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

I ordered coloured contacts in…turquoise

I ordered coloured contacts in turquoise Great quality, fast delivery and very natural looking colour. Very happy and I would highly recommend

March 21, 2026
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Reply from Feel Good Contacts IE

Hi Caroline,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 4 out of 5 stars
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Tom,

Thank you for your feedback.

We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.

Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.

Kind regards,
-Feel Good Contacts Team-

Rated 5 out of 5 stars

It was great I got my contacts for…

It was great I got my contacts for €11.99 a box from €18.99. Great service. Will use again. Thanks feel good contacts.👍

March 21, 2026
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Reply from Feel Good Contacts IE

Hi Andrew,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Marie,

Thank you for the feedback!

It’s great to know that your package reached you without delay.

We aim for a hassle-free experience every time!

Kind regards,

Feel Good Contacts

Rated 1 out of 5 stars

Would not use again.

Ordered Thursday for Saturday delivery. On Tuesday when nothing had still arrived, contacted Customer Service. They tried to tell me that the lenses were stuck in Customs. What they didn't realise was I had the same tracking information as them. The Lenses had been in Customs 6 hours, but that didn't account for sitting in their warehouse for 4 days plus.
Eventually arrived Wednesday, by which time I had, had to go and buy locally.

March 18, 2026
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Reply from Feel Good Contacts IE

Dear Customer,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 5 out of 5 stars

First thanks for surprising pastel in…

First thanks for surprising pastel in package...today I wear my first lenses it was very comfortable and natural colors

March 17, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Mina,

Thank you for the 5 stars!

We’re glad you found your go-to contact lenses with us.

Reliable vision and fast service are what we strive for—thanks for trusting us.

Kind regards,

Feel Good Contacts

Rated 1 out of 5 stars

Absolutely terrible customer service

Absolutely terrible customer service. Not something I would expect in UK. No exchange or refunds if one lense was taken out of the box.
So I wasted £25 and can just throw away 60 contact leases, no compensation.
I very much regret evenr ordering from them.

March 14, 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Ewa,

Thank you for taking the time to share your feedback.

We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.

We would really like to look into this further and see how we can help resolve the issue for you. However, we’re currently unable to locate your order as no order number or contact details were included in your review.

Please could you email us at cs@feelgoodcontacts.ie with your registered details and a suitable contact number? Once we receive this, our team will get in touch with you as soon as possible to assist further.

Our sincerest apologies once again for the inconvenience caused, and we hope to have the opportunity to make this right for you.

Kind regards,
Feel Good Contacts Team

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service

March 12, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Gerry,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

I sent my vision prescription and it…

I sent my vision prescription and it was filled perfectly. I picked my frames. I received glasses in a week. It only cost €37 including p&p. A year later I renewed my order, just for a backup pair.

March 15, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Steve,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Good quality and fast…

I’m happy with quality and fast delivery . Everything packed well.
Thanks

March 14, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Olga,

Thanks so much for your kind words!

We're pleased your order arrived quickly and safely. Fast and reliable delivery is a top priority for us—glad we got it right!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great company

Great company. Fast delivery. Easy to reorder. Love that there is always a lovey gift with each order. Would highly recommend.

March 14, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Noreen,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

First time getting lenses from here

First time getting lenses from here, I used the same company for almost 20 years but prices kept randomly jumping up and delivery wait was getting longer, I am very impressed with quality, price and delivery! I’m delighted I made the change and will continue to order from Feel Good Contacts

March 11, 2026
Rated 5 out of 5 stars

Excellent as always

Excellent as always. I only order from Feel Good contacts. I got a sample of different lenses to give them a try and I’ll be ordering those from now on’

March 10, 2026

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