Feishdek Uk LtdReviews 

282
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them well-made, durable, and effective for various tasks, from gardening to heavy-duty work. Many people highlight the excellent fit and comfort of the gloves, noting their thorn-proof qualities and suitability for tough outdoor jobs. Reviewers also frequently commend the fast and efficient delivery service, with many receiving their orders promptly and well-packaged. However, some customers experienced slight issues with delivery, such as items taking longer than expected or initial problems with courier services. Additionally, a few people mentioned that the gloves could run a little small or be less waterproof than desired, though they generally expected leather to give with use.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising its quality, value for money, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting products as very good and of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt, speedy, and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought some tough work gloves for a relative, as they'd asked for them for Xmas. Paid for the expedited delivery, as it was mid-December and needed to hand them over on a certain date. They arrived wi... See more

Rated 5 out of 5 stars

Having bought a cheap pair from an online site which turned out to be cotton, it was worth paying a premium for deerskin gloves that will protect my grandsons hands from the brambles when we are garde... See more

Rated 5 out of 5 stars

Issue with the delivery from Evri claiming the item was delivered. It had been returned to Feishdek, who quickly got in touch to rearrange delivery, using royal mail to ensure delivery. Very gratefu... See more

Rated 5 out of 5 stars

Always a Prompton fast delivery great products have got several pairs of their gloves never let me down. Usually get a good hardware season out of them before they start to breakdown.


Company details

  1. Clothing Supplier

Written by the company

Real Leather Work and Outdoor Play Gloves for Adults and Children. High Quality Gloves for Whole Family. Summer Gardening Gloves as well as Winter insulated Gloves For Cold and Wet Weather. Thorn Proof and Comfortable for Gardening and Woodworking. For Children- Ideal For Outside Play, Bike Riding, Assisting Parents with House Work or Fixing a Car.


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(282)

55 reviews in the last 12 months

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Rated 1 out of 5 stars

Faulty gloves and poor customer service

Ordered some gloves for my daughter. When they arrived one was bigger than the other. One fit her, the other fit me and she’s 10 years old! I expected not to have to pay for the return as they were faulty and unwearable, but no. I have to pay for postage to return them for a refund. Poor customer service.
Edit just to clear, my issue was with the fact I had to pay for the return. My daughter doesn’t want another pair as I have concerns about quality control now.

April 29, 2025
Unprompted review
Feishdek Uk Ltd logo

Reply from Feishdek Uk Ltd

Hello. We are surprised to see the negative review and comment about poor customer service. We replied within 24 hours of you raising the concern, we apologised for the issue and offered to send a free of charge replacement pair. In return we received a 1 star review for not sorting the problem. We are very sorry that we have not met your expected standards of service but the offer to send a replacement pair stands and you can also return the product for a full refund.

Rated 5 out of 5 stars

Gloves as described.

Easy to use website, prompt delivery. Gloves as described, but not had the opportunity to use them yet. They look good quality and hope will be ideal for pruning prickly hedge. Thank you.

February 24, 2025
Rated 4 out of 5 stars

Decent, sturdy gloves

These are pretty good sturdy gloves with lots of protection and seem to be pretty thornproof. But they are not as good as the Briers Thinsulate I was looking to replace largely as they are not warm so not a great winter glove.

February 3, 2025
Rated 5 out of 5 stars

Outstanding resolution

Outstanding resolution of an incomplete order. Immediate apology and same day despatch of missing item.
All human activities are susceptible of errors, it's how you deal with them

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Waterproof gloves are not waterproof

The waterproof gloves are not waterproof.
Contacted customer service who replied with curt emails and poor attitude.

Shame, because I use the rest of the glove range regularly and they do the job.
It's just that the waterproof gloves are not waterproof.

February 1, 2025
Unprompted review
Feishdek Uk Ltd logo

Reply from Feishdek Uk Ltd

Hello. You placed an order in 2022 and another order in march 2024, we have not received any complaints from you with issues about any of the products sold. We have also not located a response sent to you. You are stating we replied with curt emails and poor attitude, unfortunately we cannot find any correspondence with regards to any of both orders. Can you please get in touch and let us know what the issues are? We do not sell an waterproof gloves, only water resistant but neither of both orders had this product? We are curious on to what happened here.

Rated 5 out of 5 stars

Amazing service and finally

Amazing service and finally, leather gloves that fit me! I am an adult female but kids size 8 yrs are just perfect…. I am an adult keen gardener but have always have had trouble getting gloves to fit, not anymore. Thank you

February 5, 2025
Rated 1 out of 5 stars

Sizes run huge for children. Customer service non-existant

All run huge, nothing like the children's sizes mentioned. Need to return all. Can't return without hearing back from them by email and they're not replying to me!

They state they have not had this feedback, but they don't fit my hands and I'm an adult!

They also state I didn't give my order number. I could have been found by email. Again, poor customer service.
Will not use again.

January 14, 2025
Feishdek Uk Ltd logo

Reply from Feishdek Uk Ltd

We apologise for the experienced issues. We have not received any other negative feedback with regards to children glove sizing. We will review the gloves against the size charts once they are returned. The delay in this instance has not been down to poor customer services, our return policy clearly states to provide us with a reason AND a order number. Order number in this instance was not provided delaying the dealing with the request. If an order number had been provided the request would have been dealt with in good times. Sorry for the inconvenience

Rated 5 out of 5 stars

Over the moon with my gloves.

Over the moon with my gloves.
from ordering to delivery was just 3 days. I am a size 8 ladies glove so I ordered the small and they fit perfectly.
I wore them for 2 hours on the first day clearing bramble, blackthorn and hawthorn and for the first time ever my hands/arms didn't get a scratch.

January 28, 2025
Rated 5 out of 5 stars

Really good quality

Really good quality gardening gauntlets. They clean up very well after use. I’m very pleased send with them. Very good price too.

January 20, 2025

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