My family and I travelled to Iceland last year (2022) with Felix holidays. No problems whatsoever. Book again this year for Romania. Paid a deposit and set up a monthly payment plan. Could not transfe... See more
Felixholidays
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is my second time booking a holiday through Felix Travel, because the first holiday was done so smoothly. Brian booked both holidays for me and is very professional. He shopped around and got us... See more
My story with Felix holiday I deal with Bryan .he is so friendly he always looks for the best deal on holiday for me and my 3 kids as he know my daughter is special need and he make sure he pick a pla... See more
Booked a holiday with Felix, to Dubai,Phuket and Singapore, absolutely brilliant, wonderful hotels , flights with Emirates was amazing. The organisation of the transfers to and from the airport was so... See more
Company details
Written by the company
We are a travel agency serving the people of UK. We offer flights, Hotels , Car hires, excursion, and all travel related services at the best price for the best quality
Contact info
Unit 6-7 Church Lane Chambers, 11- 12 Church Lane, E11 1HG, London, United Kingdom
- +442045206867
- admin@felixholidays.co.uk
- felixholidays.co.uk
❌❌❌❌ AVOID AVOID AVOID ❌❌❌
❌❌❌❌DO NOT BOOK WITH FELIX HOLIDAYS!!!! ❌❌❌❌
❌❌❌❌ IF YOU BOOK WITH THIS COMPANY YOU RISK LOOSING YOUR MONEY WITH NO CHANCE OF REFUND ❌❌❌❌
Booked with this top rated travel company and absolute sham from start to finish. They still have not refunded the holiday even though the holiday doesn’t exist.
Any one you speak too either on the phone, through Facebook or email are made up names, there responses once they have took your money is shocking and I can guarantee you will not be going on any holiday!!
DONT BE TEMPTED TO PAY VIA BACS AS REQUESTED. ALWAYS PAY VIA CREDIT CARD EVEN WITH THE FEE THEY CHARGE TO ENSURE YOU WILL GET YOUR MONEY BACK.
Read all the reviews and don’t believe any of the positive ones, they are all FAKE!!
There is about 15 of us all now who have had no holiday, no refund and in contact with rip off Britain.
❌❌❌ you have been warned ❌❌❌

Reply from Felixholidays
If you’re gonna book on a holiday axe…
If you’re gonna book on a holiday axe for Trevor, he’s a true gentleman get a good price. Good deal thanks Trevor very much for everything
Keep away scammed out of £1100
Keep away scammed out of £1100
Keep saying they have refunded and they havent
Scammed out of over £5000 by felix…
Scammed out of over £5000 by felix holidays keep getting lied to told a cheque has been sent out when it never was, looking to see if anyone has managed to get there money back off felix holidays.

Reply from Felixholidays
Had the best holiday to Phuket and…
Had the best holiday to Phuket and Bangkok.
Shaun answered all queries promptly and was always very responsive.
Great service and great holiday
I booked with Felix to ski in Bulgaria
I booked with Felix to ski in Bulgaria. My initial contact was great. Then my original choice (which was booked) became unavailable and I was offered an alternative at no increase in cost plus free transfers which I accepted. So far so good. I was booked on a Wizz air flight who then charged me £170 return for my suitcase. I wasn't able to check in online as I didn't pay the extra to reserve a seat another £41. I arrived in Bulgaria no transfer. I had to get a taxi to the resort. I contacted Felix and was told that I would be refunded. I contacted them before my return to be told that they were sorting out the transfer from the hotel. Only then to be told that their suppliers couldn't sort it and that I should sort it and they would reimburse me. I then had to sort my transfer out. I have contacted Felix only to get no response from them.
Be very wary of this company
Bryan was amazing delivering great…
Bryan was amazing delivering great customer service and really looked after me really recommend his service
Excellent service
My experience was a great one. Shaun responded to my request very promptly and promptly provided all the details/ information required. He provided excellent service and I am happy that booking process has started !!!!
Thank you Shaun
Shaun
Shaun, you were there to help me. I received a very kind and quick service. Thank you very much, I will call him again when I want to travel.
I recently contacted Felixholidays in…
I recently contacted Felixholidays in the hope of obtaining a last minute ski holiday for my son and myself during half term. Other travel companies were telling me there was nothing available! However Kevin from Felix took up my enquiry and made many enquiries to find us something. After several days of what must have been very hard work Kevin managed to find us just what we were looking for in France! I can only really say this regarding Kevin’s efforts; Kevin you really pulled out all the stops, you persevered continuously and overcame so many issues to secure this trip for us, we are indebted to you Sir! I will not hesitate to contact Felixholidays for future travel arrangements and hopefully Kevin can help us again. I have already made recommendations to a few friends and family and passed on Felixholidays contact information.
So to sum up ; Thank you Kevin, you are a true go-getter and what I consider a credit to any employer/company. Keep up the Fantastic work.
George was really helpful with my…
George was really helpful with my booking. Everything was straight forward, cheapest quote I have gotten. So helpful and really pleasant to deal with. Customer service is excellent
Very worried at first as seen them on…
Very worried at first as seen them on FB.
Everything went perfectly though. Had a fantastic 50th birthday trip to Disneyland Paris ❤️
Felix holidays are NOT a scam!!
I give 5 stars to felixholidays
I give 5 stars to felixholidays. My rep trevor made it so easy to book and didn't leave any question uncovered. He helped me all the way through booking my holiday and couldn't of made it any easier
Super customer service.The customer service of this company is…
The customer service of this company is best as I was served by Kevin and he understood my terms and offered me the best options suitable to my dates, budget and changing requirements.
Accomodating and Helpful
It was a smooth booking process. Trevor was very helpful and accommodating.
BEWARE!!!! Book at your peril!
BEWARE!!!!
They’ll take your money and deliver F all!
Paid nearly £10k for a holiday to Florida, once paid in full they were suppose to send docs etc. Nothing! 2 months of chasing with loads of excuses only to find out flights hadn’t been booked and they can no longer provide the holiday. Now fighting to get my refund and court proceedings imminent 😡😡😡
Excellent service from max
Excellent service from max. He helped me book my holiday and was so reassuring along the way. He answered all my questions and gave me all the information I needed. This process was stress free and I was very grateful for his time and support.
Paris package booking
My name is kim I was trying to book a 3 day Paris trip for my partner and son got in touch with flix holidays and spike with very helpful guy shaun who was able to get me a great price and help me with my booking he couldn't of been more helpful .thanks shsun and are family can't wait to go on this magical trip .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







