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Fettle. Faff-free bike repair | fettle.cc - Hyde Park Reviews 86

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TrustScore 4.5 out of 5

4.7

Bicycle Repair Shop
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29 Kendal Street, W2 2AW London, GB

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442045383179

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Rated 5 out of 5 stars

My bike runs like a dream like a rolls Royce and freshly layed tarmac now. It wasn’t cheap but quality costs and there were quite a few issues so it was well worth the money. I’m usually disappointed... See more

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Rated 5 out of 5 stars

The Fettle team gave my neglected bike major surgery and it is now riding like new again. The price also seemed reasonable for central London. The staff were very nice too.

Company replied

Rated 5 out of 5 stars

Great service, efficient, fast & friendly, everything you can ask for. They changed the crank of my bike, their app is amazing as it lets you know instantly of every step of the process

Company replied

Rated 5 out of 5 stars

Very efficient. Patrick was very straightforward and honest about price and even gave me personalised advice for my specific situation. Got my bike flying like new

Company replied

Company details

  1. Bicycle Repair Shop

Written by the company

At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.

Contact info

  • 29 Kendal Street, W2 2AW, London, United Kingdom

  • 442045383179

4.7

Excellent

TrustScore 4.5 out of 5

86 reviews

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Replied to 20% of negative reviews

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Rated 5 out of 5 stars

A Google Maps find and so glad I did

Phoned these guys last minute with a puncture, and they were kind enough to fit me into the workshop that morning.
Work completed well, good clear communication on costs and easy to drop off / collect and pay. Would definitely return, maybe for a service. Thanks

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

5* service

As always, brilliant service from the guys at Hyde Park Fettle. Really is pleasure to leave my bike in good hands and quick turn around to help get me back on the road. Thank you Fettle Hyde park

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Really lovely

Really lovely, really friendly quick service on an emergency repair this morning. Just a Quick walk from Paddington - couldn’t rate them more highly.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Complete transformation

Amazing service! Brought my trusty rusty commuter bike and 2 days later rode away on a brand new bike! Loving the smooth glide and effortless shifting! Thank you!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Rowan at Hyde Park store is an absolute excellent technician and so helpful and friendly. Did a great job on repairing my Brompton I highly recommend them.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

They know how to fix bikes but their service is really great to go with it. nice job!

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

Isaac at Fettle Hyde Park was friendly and helpful, and so Fettle will always be my first choice for my bike repairs and services as every time their customer service is both refreshing and much appreciated 🏆👍🚴🏿

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, such nice straightforward people to deal with and their message platform really works. Thank you so much.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, quick and easy

Really quick and easy. The Team were great, Julian did a perfect job and helped explain some questions I had after. Definitely will be returning for any other issues with my bikes.

August 7, 2025
Unprompted review

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