Filippo 

I was deceived by this false advertising on their website: https:// filippo.store/ products/Homestar

I thought I was purchasing a 60,000 stars Original Home Planetarium and was fraudulently duped. I'm going to share some crucial facts about my case with Flippo aka Applepods.Ltd. I feel this is of utmost importance because it will serve to protect future customers and help them avoid the mistake that I made when I thought I was getting a great "deal" on a product.

1. Flippo/Applepods.Ltd refuses to acknowledge the fact that they are advertising a product on their website that is not even remotely close to the product they are shipping out. Even after pointing out to Flippo/Applepod.Ltd and to PayPal they have not taken any steps to update the website that continues to falsely advertise the product.

2. I realize it is Paypal policy that the seller is not required to pay for return shipping. I agree with that policy when it is the customer's choice to return an item. However, I feel that my case is different. I don't feel that I should have to pay for return shipping when there is fraudulent activity involved. PayPal has taken no steps to prevent this seller from continuing to illegally advertise and sell products using PayPal services as a payment option. PayPal's $0 liability buy protection is a complete lie. They have not stepped in to assist in any way. Flippo/Applepods.Ltd continues to falsely advertise the product on their website.

3. Applepods.Ltd seems very intent in pointing out that if the package arrives damaged, or in any condition other than "mint condition" they are not willing to issue my refund. They have mentioned this in each of their comments, which leads me to believe they will be scrutinizing every little detail of the package and find a reason why the will not issue my full refund. I want to highlight that the packaging the product was originally shipped in was grossly insufficient. I have detailed photos of the package's condition when I received it. You can clearly see the package appears to have been roughly handled in transit, although the outside packaging shows no wear, nor tears. The condition of the product box does not align with the condition of the shipping envelope. This indicates that this package has been previously owned, or previously returned. You can clearly see the package has been opened excessively, to the point that the top package flaps have been torn. In addition the product box is no longer a cubic shape. It appears to have been crushed excessively on all sides of the box.

4. It does not makes sense for me to attempt to return this package because the cost of international shipping far exceeds the price of the product. I obtained 3 quotes from 3 couriers and the cheapest shipping fees were through USPS at around $96. The total cost of the fake planetarium I received was $46.98USD.

My advice is to stay far away from this scam company Flippo/ApplePods,Ltd. and be very careful when using PayPal as a payment option because they will not step in to help you even when you have a strong case of fraud that can be back up with sufficient documentation.

I fell for the planetarium, lost my money.
Paypal says I can get the money back if I return the rubbish product and that would cost me 42 euros. I will spread the scam to the world.

Should have read reviews first, found them through an ad on Instagram. Same experience as everyone else it seems

Scam Artists! Ordered the Home Planetarium for my son for Christmas and like others received a cheap dollar store quality "Star Master" toy. No reply to my emails. Lost 50 dollars US. Hard lesson learned. STAY AWAY from Filippo.com and don't trust random ads on social media regardless of how amazing something looks.

Just like the others, I have ordered "60,000 Stars Original Home Planetarium" but I´ve got a "Star Master" plastic toy!!!
It suppost to be a christmas gift and this cost a lot of money!
But what goes around comes around! You get it back! Thieves!

Complete and utter thieves.Stay away!!

Same experience as others..No Sega Home star planetarium at all! Have reported as much as possible, disgusted that Facebook support them online and Paypal!! ....😡😡😡

They are profesional thief's .

I order the home planetarium with two discs that really looks amazing on Instagram and I recibe a piece of crap pink call star master . This was suppose to be a cool gift not a 3 year old plastic waste peace of product .

I want my money back and the product they promised.

FKTHEM

DONT mention in your website this is a PROJECTOR as it is a babies toy around U$3... OMG. It doesnt projet a THING!!! Now they are asking me *in Brazil) to pay a reverse mail... wich is almost the same price I paid for this stupid toy. What a lie... be shame!!!

Terrible piece of sh** I got. Paid 50 $ and got a kids planetarium. Do not buy anything from them!!

Ordered twice from this place first order was for 50 bucks never received item and was never refunded or sent new item nor contacted about the issue second item was for 40 buck received a item but not what I ordered once again I've tried contacting them and no response do not buy from them they will rip you off and send you the wrong item if at all dis satisfied all around

I also received a "star master" (a pathetic plastic lamp of stenciled stars that doesnt even have enough strength of light to shine the stars on anything), instead of the 60000 star original home planetarium I ordered. Their response has been more scamming and exploiting of paypal, saying I can only get a full refund if I send the piece of plastic junk back at my own expense, because paypal wont make them pay me back if I havent sent it back. Argggghh. It is not worth the postage let alone the carbon footprint of flying it back to China. I have escalated this with paypal and hope there is a way to blacklist them from paypal and shut these scammers down!!!!

Scam, not what i ordered

Filippo Store is a cheating store selling fake products.

I just get a dollar valued cheap cheap toy 'Star Master' (sent from Sichuan of China) but I paid for a USD39.99 'Original Home Planetarium' !

I saw their advertisement in facebook. I couldn't imagine this fake advertisement or scam occurs in Facebook !! I totally lose confidence in FB.

They tricked me. They sent another product, by far more cheap

Received a scam toy planetarium from. No respond to emails. Horrible

Bought a homestar planetarium as advertised on facebook. I recieved instead a cheap toy star projector in a damaged box and looked second hand. Spent alot of money. I would not give it one star. Also the seller appears to have removed their contact on their site. Tried to call seller on packaging but number is a fake. Luckley I bought with paypal so going to try to talk to them. Will not use this site again.

HELPFULL LINKS to email in OUR BATTTLE WITH THIS SCAMMERS!!!

infringementreport @paypal.com

info @segatoys.space

consumer @dao.sccgov.org

dan.schulman @paypal.com

dca @dca.ca.gov

Same story. Saw the ad on Facebook, ordered the planetarium with both discs, and received a $1 (maybe less?) toy today. Working with PayPal now...

The item that i was excited for and now it has been 2 weeks now , and they did not send me an email with the tracking number. I have not received it yet👏🏽