From the very start, Lisa was incredibly helpful and engaged with my vision for my ring. Her responses were prompt and detailed, ensuring we arrived at the perfect ring together. Throughout the proces... See more
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Working with Lisa was a pleasure. She is super professional, effective, fast, with a personal touch. She made the engagement ring for my now fiancée :) my fiancée loved it. It was tailored to what we... See more
There are so many points that require praise! Lisa is an absolute star, she was patient with all our craziness. Guided us through the process step by step, incorporated exactly what we wanted with som... See more
WoW! What and absolute pleasure it has been! Working with Lisa has been such a wonderful experience! From the planning through to receiving my ring was seamless and thoroughly enjoyable. I'm in love!... See more
Company details
Written by the company
Custom made, unconventional engagement rings and dress rings. Salt and pepper diamonds, alternative gemstones, lab grown diamonds.
Contact info
Main street, 6600, Plettenberg Bay, South Africa
- +27829715595
- info@fireflyjewel.co.za
- fireflyjewel.co.za
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This company hasn't invited customers recently, so reviews may not be representative
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Lisa is an absolute pleasure to deal…
Lisa is an absolute pleasure to deal with. She helped me design the perfect ring and wedding band to start the next chapter of my life. Super impressed with the quality of the rings and the service that was given. Thank you.
A Truly Exceptional Experience
Embarking on the journey of creating my dream engagement ring and wedding band, we were fortunate enough to cross paths with a jeweller who had completely exceeded our expectations. Working with Firefly Jewellers has been an unforgettable and delightful experience.
Lisa uniquely makes you feel like your engagement ring is not just a piece of jewellery but your "forever ring." She understands the significance of this symbol of love and commitment, which is reflected in every aspect of her work.
As a testament to her thoughtfulness, Lisa sent me a beautiful placeholder ring to wear while waiting to finalise my bespoke pieces. This gesture exemplifies her dedication to making the entire journey memorable and meaningful.
Amazing Quality and Service, SUPER FRIENDLY
Absolutely amazing overall experience. Lisa guided me every step of the way and answered every single question I had and even gave recommendations when I was unsure.
I would highly recommend having them guide you through the process as well as being the ones to make that special ring for you.
Great experience from start till finish.
Right from the start it was an absolute pleasure working with the Firefly team and expecially Lisa. She truly cares about the product and the customer and it shows in the quality of work and service. Communication was quick and clear and she walks you through the whole process from start till finish. Our design was quite intricate and a couple of changes were made throughout but she was patient, professional and helpful every step of the way. I highly recommend Firefly and would surely do business with them again.
Was an absolute pleasure working with firefly…
Was an absolute pleasure working with firefly creating the most incredible ring. From start to finish it’s was hassle free. I was kept updated throughout the whole process and the ring arrived before the given date. The packaging and presentation was great as well. Thank you so much.
The whole process was really great…
The whole process was really great experience, Lisa and I Had many meetings regarding getting the ring just right, we had constant communication and updates, we also made changes mid process which gave us the ring we dreamt about and became reality, such personalised updates and communication , the final product surpassed our expections and I will definitely recommend her to anyone wanting to make a special moment an unforgettable one
The ring is absolutely beautiful
The ring is absolutely beautiful. The craftmanship is excellent and the stone is flawless. The customer service was also top notch. I would highly recommend this company to anyone looking for a high quality ring.
It was fantastic working with Firefly…
It was fantastic working with Firefly Jewellers; great communication and collaboration in creating the perfect engagement ring! Could not be happier with the final product.
Expert advice and service
It was such a lovely experience working with Lisa! She was knowledgeable, helpful and gave great advice from the beginning to the end. The end result is a ring that is perfectly designed and executed and my fiance loves it! I am super happy with the communication, pictures and videos I received. And even shipping to Ireland was no problem for Lisa. Would 100% recommend for anyone looking to take the big step :)
The Best, Period.
I'm usually a bit skeptical with online orders, but if you're reading through reviews and trying to figure out whether you should order from Firefly fear not. Lisa and the team are LEGIT! Prompt response time, amazing customer service and PHENOMENAL craftsmanship. Very happy customer! :D
WoW! What a pleasure?!
WoW! What and absolute pleasure it has been! Working with Lisa has been such a wonderful experience! From the planning through to receiving my ring was seamless and thoroughly enjoyable. I'm in love! The immaculate craftsmanship and the attention to detail is phenomenal! Thank you sooo much! It's going to take a while to come down from this cloud🥰
Highly Recommended
The process was flawless from beginning to end. Communication was excellent and Lisa clearly has a passion for her craft. 10/10 would use her services again.
If you needed a sign, this is it!
If you needed a sign, let this be it.
Lisa and het team are wonderful, they created my engagement ring and wedding band. Lisa is with you every step of the way, with magnificent craftsmanship they create your perfect design with an end product that is even better. I am so happy I chose her to create these pieces for me as they truly are made with passion, love and care and will be with me forever.
I would recommend her and her team to anyone, 10/10 if I could excellent all the way.
Thanks Lisa and Team!
Firefly has amazing rings and service
Firefly has amazing rings and service. They are always ready and enthusiastic to made your dream ring a reality. And on top of that, their rings are world class, very unique and special. I would 110% use them again in the future and recommend them to anybody without any hesitation.
Best Team to work with
The Firefly team helped me to start a new chapter in my life with my soul mate, I can’t imagine any other ring on her finger than the one they made for us. It’s really really beautiful! I appreciate the work they do and the extra mile they go for others.
Fantastic!
After having a number of pieces made including our engagement and wedding rings we can truly say that our experience with Lisa has been nothing short of fantastic. She manages to visualise exactly what we imagine beautifully and then brings it to life far exceeding expectations! Thank you so much for always making such incredible pieces. We are so in love with them!
Magical Moments.
Special thanks to Lisa and the Firefly team for creating a beautiful trinity rose gold ring with salt and pepper diamonds for my now fiance. I will definitely recommend anyone looking for that personal touch to give them a go.
Absolutely amazing service!
I first got my fiancées engagement ring designed by Lisa, she took my ideas and completely “hit them out the park” the CAD design she shared with me was breathtaking taking and the ring, even better! The entire process from initial brainstorming, to the quote, CAD and delivery was perfect!
So much so, that a year later Lisa helped complete the set by designing the wedding band, and the experience was the same.
I would highly recommend Firefly Jewellers to anyone looking for a unique and special ring with true and honest service.
My rings are EVERYTHING I dreamt of and…
My rings are EVERYTHING I dreamt of and more!! I remember when my husband and I were still dating, I told him I want something "different". He ordered my engagement ring without me knowing it and I couldn't be happier with what he chose, he knew exactly what would suit me. Then when we got married, I was lucky enough to get the matching wedding band! Needless to say, I can't stop staring at my hand. Lisa and her team are phenomenal in what they do and their service is outstanding!! I feel so privileged to be able to wear such special rings on my finger!!
Great service and amazing designs
Lisa was amazing in helping me realise the perfect ring for my fiancé. I sent her some ideas and she came back to me with some amazing CAD designs.
The ring was really well priced and the manufacturing and delivery was extremely quick.
I am so happy with the service I received, but more importantly my fiancé absolutely loves her ring.
Many thanks to Lisa and the Firefly team for an exceptional job well done!
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