Firefly Jewellers Reviews 

74
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From the very start, Lisa was incredibly helpful and engaged with my vision for my ring. Her responses were prompt and detailed, ensuring we arrived at the perfect ring together. Throughout the proces... See more

Rated 5 out of 5 stars

Working with Lisa was a pleasure. She is super professional, effective, fast, with a personal touch. She made the engagement ring for my now fiancée :) my fiancée loved it. It was tailored to what we... See more

Rated 5 out of 5 stars

There are so many points that require praise! Lisa is an absolute star, she was patient with all our craziness. Guided us through the process step by step, incorporated exactly what we wanted with som... See more

Rated 5 out of 5 stars

WoW! What and absolute pleasure it has been! Working with Lisa has been such a wonderful experience! From the planning through to receiving my ring was seamless and thoroughly enjoyable. I'm in love!... See more

Company details

  1. Jewellery Manufacturer

Written by the company

Custom made, unconventional engagement rings and dress rings. Salt and pepper diamonds, alternative gemstones, lab grown diamonds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

74 reviews

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No recent history of asking for reviews

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4.9

All reviews

(74)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

A Truly Exceptional Experience

Embarking on the journey of creating my dream engagement ring and wedding band, we were fortunate enough to cross paths with a jeweller who had completely exceeded our expectations. Working with Firefly Jewellers has been an unforgettable and delightful experience.
Lisa uniquely makes you feel like your engagement ring is not just a piece of jewellery but your "forever ring." She understands the significance of this symbol of love and commitment, which is reflected in every aspect of her work.
As a testament to her thoughtfulness, Lisa sent me a beautiful placeholder ring to wear while waiting to finalise my bespoke pieces. This gesture exemplifies her dedication to making the entire journey memorable and meaningful.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Quality and Service, SUPER FRIENDLY

Absolutely amazing overall experience. Lisa guided me every step of the way and answered every single question I had and even gave recommendations when I was unsure.

I would highly recommend having them guide you through the process as well as being the ones to make that special ring for you.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience from start till finish.

Right from the start it was an absolute pleasure working with the Firefly team and expecially Lisa. She truly cares about the product and the customer and it shows in the quality of work and service. Communication was quick and clear and she walks you through the whole process from start till finish. Our design was quite intricate and a couple of changes were made throughout but she was patient, professional and helpful every step of the way. I highly recommend Firefly and would surely do business with them again.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Was an absolute pleasure working with firefly…

Was an absolute pleasure working with firefly creating the most incredible ring. From start to finish it’s was hassle free. I was kept updated throughout the whole process and the ring arrived before the given date. The packaging and presentation was great as well. Thank you so much.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

The whole process was really great…

The whole process was really great experience, Lisa and I Had many meetings regarding getting the ring just right, we had constant communication and updates, we also made changes mid process which gave us the ring we dreamt about and became reality, such personalised updates and communication , the final product surpassed our expections and I will definitely recommend her to anyone wanting to make a special moment an unforgettable one

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

The ring is absolutely beautiful

The ring is absolutely beautiful. The craftmanship is excellent and the stone is flawless. The customer service was also top notch. I would highly recommend this company to anyone looking for a high quality ring.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Expert advice and service

It was such a lovely experience working with Lisa! She was knowledgeable, helpful and gave great advice from the beginning to the end. The end result is a ring that is perfectly designed and executed and my fiance loves it! I am super happy with the communication, pictures and videos I received. And even shipping to Ireland was no problem for Lisa. Would 100% recommend for anyone looking to take the big step :)

October 21, 2023
Unprompted review
Rated 5 out of 5 stars

The Best, Period.

I'm usually a bit skeptical with online orders, but if you're reading through reviews and trying to figure out whether you should order from Firefly fear not. Lisa and the team are LEGIT! Prompt response time, amazing customer service and PHENOMENAL craftsmanship. Very happy customer! :D

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

WoW! What a pleasure?!

WoW! What and absolute pleasure it has been! Working with Lisa has been such a wonderful experience! From the planning through to receiving my ring was seamless and thoroughly enjoyable. I'm in love! The immaculate craftsmanship and the attention to detail is phenomenal! Thank you sooo much! It's going to take a while to come down from this cloud🥰

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

The process was flawless from beginning to end. Communication was excellent and Lisa clearly has a passion for her craft. 10/10 would use her services again.

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

If you needed a sign, this is it!

If you needed a sign, let this be it.

Lisa and het team are wonderful, they created my engagement ring and wedding band. Lisa is with you every step of the way, with magnificent craftsmanship they create your perfect design with an end product that is even better. I am so happy I chose her to create these pieces for me as they truly are made with passion, love and care and will be with me forever.

I would recommend her and her team to anyone, 10/10 if I could excellent all the way.

Thanks Lisa and Team!

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Firefly has amazing rings and service

Firefly has amazing rings and service. They are always ready and enthusiastic to made your dream ring a reality. And on top of that, their rings are world class, very unique and special. I would 110% use them again in the future and recommend them to anybody without any hesitation.

September 10, 2023
Unprompted review
Rated 5 out of 5 stars

Best Team to work with

The Firefly team helped me to start a new chapter in my life with my soul mate, I can’t imagine any other ring on her finger than the one they made for us. It’s really really beautiful! I appreciate the work they do and the extra mile they go for others.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic!

After having a number of pieces made including our engagement and wedding rings we can truly say that our experience with Lisa has been nothing short of fantastic. She manages to visualise exactly what we imagine beautifully and then brings it to life far exceeding expectations! Thank you so much for always making such incredible pieces. We are so in love with them!

August 27, 2022
Unprompted review
Rated 5 out of 5 stars

Magical Moments.

Special thanks to Lisa and the Firefly team for creating a beautiful trinity rose gold ring with salt and pepper diamonds for my now fiance. I will definitely recommend anyone looking for that personal touch to give them a go.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service!

I first got my fiancées engagement ring designed by Lisa, she took my ideas and completely “hit them out the park” the CAD design she shared with me was breathtaking taking and the ring, even better! The entire process from initial brainstorming, to the quote, CAD and delivery was perfect!

So much so, that a year later Lisa helped complete the set by designing the wedding band, and the experience was the same.

I would highly recommend Firefly Jewellers to anyone looking for a unique and special ring with true and honest service.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

My rings are EVERYTHING I dreamt of and…

My rings are EVERYTHING I dreamt of and more!! I remember when my husband and I were still dating, I told him I want something "different". He ordered my engagement ring without me knowing it and I couldn't be happier with what he chose, he knew exactly what would suit me. Then when we got married, I was lucky enough to get the matching wedding band! Needless to say, I can't stop staring at my hand. Lisa and her team are phenomenal in what they do and their service is outstanding!! I feel so privileged to be able to wear such special rings on my finger!!

May 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and amazing designs

Lisa was amazing in helping me realise the perfect ring for my fiancé. I sent her some ideas and she came back to me with some amazing CAD designs.

The ring was really well priced and the manufacturing and delivery was extremely quick.

I am so happy with the service I received, but more importantly my fiancé absolutely loves her ring.

Many thanks to Lisa and the Firefly team for an exceptional job well done!

January 24, 2023
Unprompted review

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