International Passive Fire Ltd Reviews 256

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

An incredibly helpful company. We sent all of our measurements and requirements and they worked out exactly what fire proof paint we needed. We hadn’t realised how complicated that part would be (affe... See more

Rated 5 out of 5 stars

I needed a small amount of fire proof paint for some steel beams in my kitchen, in order to comply with Building Control Regulations. When I contacted IPF, they went out of their way to help i... See more

Company replied

Rated 5 out of 5 stars

Phone answered by a real person who was prepared to help me: always a good start. Asked some simple questions and recommended the appropriate product. Paint arrived within a couple of days, as did t... See more

Company replied

Rated 5 out of 5 stars

Clear product descriptions, availability and sizes at a reasonable price in a market that is expensive when you only need limited quantities. Followed up by prompt service with a smile.

Company replied

Company details

  1. Fire Protection Equipment Supplier
  2. Building Materials Supplier

Written by the company

Buy Intumescent Paint & Sealants & Fire Proof Paint online with Fast Delivery & Expert Advice from International Passive Fire Ltd, Devon, UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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Rated 5 out of 5 stars

Very good communication

Very good communication, fast delivery. Highly recommend!

March 16, 2026
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review, we hope to see you again.

~ The IPF Team

Rated 5 out of 5 stars

I called up for some technical info and…

I called up for some technical info and got every thing I needed. Really impressed with the time and effort put in.

March 12, 2026
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review Justin, glad to assist and we hope to hear from you again if you have any future projects.
~ The IPF Team

Rated 5 out of 5 stars

Right product in the right way

Clear product descriptions, availability and sizes at a reasonable price in a market that is expensive when you only need limited quantities. Followed up by prompt service with a smile.

March 10, 2026
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review Andy.
We are always pleased to hear that our customers are happy with the products and our service.
Please remember us for any future projects you may have.
IPF Team

Rated 5 out of 5 stars

Good People

Excellent product, great response by the company to a third-party delivery failure. Full refund delivered very promptly. Would use again

January 28, 2026
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

At IPF we appreciate every review as it allows us to address issues promptly. We apologise your delivery failed on this occasion.
As per our conversation today, we will process a full refund of your order and have taken steps to investigate with the courier service in question.
We hope you will consider us for any future projects.

Rated 5 out of 5 stars

Good service

Very good prompt service.
Can recommend this seller.

January 27, 2026
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review Christina, we hope to see you again.

~ The IPF Team

Rated 5 out of 5 stars

Very fast delivery and very helpful…

Very fast delivery and very helpful staff, I accidentally placed my order twice and with in 5 minutes I was contacted to make sure this was correct and then refunded the extra order. Will definitely use this product again and the bag of sweets with the order was a nice touch

January 21, 2026
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review Thomas, we hope to see you again.

~ The IPF Team

Rated 5 out of 5 stars

a very helpful company

a very helpful company - from advise about the product to quick delivery.
The product is perfect for what i needed .

June 3, 2025
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review Carl, we hope to see you again.

~ The IPF Team

Rated 5 out of 5 stars

Quick and Helpful

Very helpful on the phone with my project requirements. Quick turnaround and delivery - highly recommend. Thanks.

October 15, 2025
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your feedback, we're so pleased to hear you were happy with every part of the order process, and we look forward to your next order with us.
Many thanks,
The IPF Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, speedy delivery will definately recommend and use again

October 15, 2025
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review, we hope to see you again.

~ The IPF Team

Rated 5 out of 5 stars

Excellent service

Excellent service

October 14, 2025
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your feedback, we hope to see you again.
The IPF Team

Rated 5 out of 5 stars

Phone answered by a real person

Phone answered by a real person who was prepared to help me: always a good start. Asked some simple questions and recommended the appropriate product. Paint arrived within a couple of days, as did the paperwork for Building Control. I shall be a repeat customer.

September 30, 2025
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review Jim, we were happy to help and we look forward to hearing from you again about any future projects.
The IPF Team

Rated 5 out of 5 stars

Kai was extremely helpful

Kai was extremely helpful. 1st class service. Gave me a good price. And stock was delivered next day.

September 24, 2025
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review Shalim, glad to assist and I hope to hear from you again if you have any future projects.
Kai & the IPF Team

Rated 5 out of 5 stars

Really reliable

Really reliable, products came super quickly.

August 27, 2025
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review Helen, we hope to see you again.

~ The IPF Team

Rated 5 out of 5 stars

Steel protection purchase …

Kai gave good advice to help me choose the correct product.
His prompt replies made the whole process very easy.
Many thanks for his help.

July 28, 2025
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review Richard, glad to assist and I hope to hear from you again if you have any future projects.
Kai & the IPF Team

Rated 5 out of 5 stars

Prompt response with great advice

Prompt response with great advice. Really helpful and patient call to identify exactly what I needed, with advice on options and then confidence in providing exactly what I needed. Can’t fault the quality of customer service and happily recommend others to contact the team.

August 8, 2025
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the kind words Simon, I was happy to help.
We are always pleased to hear that we have provided the strong level of customer service that we strive for.
If you require any further help, we would be more than happy to assist you again in the future.

Kai & the IPF Team.

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