The instructor that we had was really good. Put people at ease straight away. Encouraged the quiet ones to participate ( me ) . He was really good at explaining things in a way that was easy to unders... See more
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The North East Ambulance Service provides award-winning, paramedic-led, First Aid, Health & Safety and Trauma Training courses. Since 2012, we have trained more than 22,000 delegates from over 1,400 businesses and organisations. The money that we raise through training and event cover is reinvested back into our ambulances and crews. Given the challenging environment we operate in, we massively appreciate the support we receive from our customers. Choosing us as your training provider really does make a difference and enables us to invest more into patient care.
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North East Ambulance Service Education Centre, NE11 0PJ, Gateshead, United Kingdom
Completed the First Aid at Work yesterday, brilliant course ran by Tony. His knowledge and fun way of teaching ensured we all left at the end of the day feeling confident that we could help people.

Reply from North East Ambulance Service - First Aid Training
Excellent course delivery from the very experienced course instructor Andy Taylor, I'm sure that his previous military experiences had a factor in this.
Highly recommend. 'Happy Days'

Reply from North East Ambulance Service - First Aid Training
I have just attended the 2 day MHFA course at work and cannot recommend it highly enough. All the subject matters were handled with respect. I myself suffer with mental illness but felt comfortable enough to share my experiences with my colleagues. I must specifically mention the 2 trainers we had, Tony and Andy, both delivered the training with true professionalism but also in a relaxed manner on what is a very sensitive subject matter. Both were very approchable and knowledgable.

Reply from North East Ambulance Service - First Aid Training
Up to date, rlevant infomation given in a manner that was easy to follow.

Reply from North East Ambulance Service - First Aid Training
Really informative course i will hopefully find very useful.
Friendly and knowledgeable presentation. Would recommend.

Reply from North East Ambulance Service - First Aid Training
Really enjoyed the 2 training day course - very informative, interactive and thought provoking. The two trainers were excellent providing a good mix of theory, group exercises and general discussion.

Reply from North East Ambulance Service - First Aid Training
I recently attended a 2 Day Mental Health First Aid course at NEAS' training facility in West Denton, Newcastle.
The content of the course was fantastic and delivered really well by both Andy and Tony. They handled the sensitivity of the subjects well and involved all delegates in discussions and activities.
There was a good mix of theory and practical and I left feeling much more knowledgeable and confident about how best to support a colleague (or family/friend) going through a mental health issue.
I would highly recommend this course.

Reply from North East Ambulance Service - First Aid Training
A brilliant course. Delivered at the right pace, trainer very knowledgeable. Would recommend this course to anyone.

Reply from North East Ambulance Service - First Aid Training
Brilliant, relaxed, light-hearted two-day refresher course.
Malcolm Leech was a great tutor and interacted with the whole group in a way that everyone absorbed the key information.

Reply from North East Ambulance Service - First Aid Training
Great learning, demonstrations and interactions. The learner put everyone at ease and gave everyone confidence in what they were doing.

Reply from North East Ambulance Service - First Aid Training
Excellent teaching skills. Precise focused teaching. Good explanation. Encouraging participants to ask questions. Pleasant person. Observe participant while they were practising

Reply from North East Ambulance Service - First Aid Training
NEAS always provide excellent CPR and Medical Emergency training. I would recommend them to any business looking to improve their skills and knowledge. We will continue to use them on an annual basis.

Reply from North East Ambulance Service - First Aid Training
An excellent course. Well presented and easy to follow

Reply from North East Ambulance Service - First Aid Training
Excellent - encouraging, welcoming and efficient course - thanks

Reply from North East Ambulance Service - First Aid Training
Excellent trainer. Spoke to us in a down to earth and easy manner which was easy to understand and also made the training enjoyable even though it was a very difficult subject

Reply from North East Ambulance Service - First Aid Training
very happy and confident with the training I was provided. felt very relaxed and understood more as the trainer was very clear and precise with information. I feel a lot more confident after the training session.

Reply from North East Ambulance Service - First Aid Training
The paramedic who taught the class was very friendly and ensured everyone understood each part of the training as well as the reasoning behind decisions we would make. She altered her approach to the training as it was needed which helped us all in class and made the whole experience far more enjoyable.
I'd definitely recommend the course, service and in particular the paramedic who taught my class to anyone interested in completing this course - thank you!

Reply from North East Ambulance Service - First Aid Training
Great Course, uniquely designed for our individual needs. Ran on time and to schedule, very important due to all of our delegates attending after one job and going onto a further job in the evenings. Kept a very mixed audience's attention throughout. A highly skilled Tutor with a great deal of knowledge, evident throughout all 4 Courses we have hosted together over the last 2 days. Would highly recommend the Course, Tutor and NEAS. We will definitely be running more courses together in the future.

Reply from North East Ambulance Service - First Aid Training
The half day training course was excellent, gained so much invaluable knowledge in such a short period of time.

Reply from North East Ambulance Service - First Aid Training
Booked a bespoke half-day first aid course. NEAS came to our office to give the training and were happy to amend the course to be most relevant to the most likely situations we would face in our line of work. The trainer was professional, knowledgeable and engaging and we managed to cover a lot of ground in a relatively short space of time.

Reply from North East Ambulance Service - First Aid Training
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