The instructor that we had was really good. Put people at ease straight away. Encouraged the quiet ones to participate ( me ) . He was really good at explaining things in a way that was easy to unders... See more
Company replied
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Review summary
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Reviews shaping this summary
The 2 day refresher sessions were very informative, just about the right amount of time and pace, practical's were a good way of getting involved and hands on experience. Questionnaires helped to rea... See more
Pete and Pete were both incredibly knowledgeable. Everything was explained simply and clearly with plenty of time for practice. The trainers were supportive, friendly and helpful, making sure the whol... See more
Company replied
Pete our trainer was brilliant. Responded to questions very well and was able to support learners to pass the First Aid course. Training building at Team Valley had brilliant facilities. Would highly... See more
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Company details
Written by the company
The North East Ambulance Service provides award-winning, paramedic-led, First Aid, Health & Safety and Trauma Training courses. Since 2012, we have trained more than 22,000 delegates from over 1,400 businesses and organisations. The money that we raise through training and event cover is reinvested back into our ambulances and crews. Given the challenging environment we operate in, we massively appreciate the support we receive from our customers. Choosing us as your training provider really does make a difference and enables us to invest more into patient care.
First Aid Training with North East Ambulance Service
Written by the company
- Thank you
- The money that we raise through training is reinvested back into our ambulances and crews. In the last complete financial year (2017/8) we contributed to the provision of: • a fully equipped rapid response vehicle • a paramedic • an ambulance care assistant • a call handler in our operations centre, and • a dispatch officer in our operations centre. Thank you to all our customers! Choosing us as your training provider really does make a difference and enables us to invest more into patient care. Please visit our website, where you can find more information and book courses: www.firstaidneas.co.uk
Contact info
North East Ambulance Service Education Centre, NE11 0PJ, Gateshead, United Kingdom
- 0300 777 2717
- commercialtraining@neas.nhs.uk
- firstaidneas.co.uk
First aid training was great
First aid training was great. Trainer was knowledgeable, friendly and empathetic.
April 7, 2021
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you Clare
First aid Course
I attended the 3 day first aid course at West Denton. Thoroughly enjoyed the 3 days and made me far more confident to be able to deal with any first aid situations. Malcolm, the course leader, made everything straight forward and easy to follow and as a result I would be far more inclined to attempt first aid.
March 18, 2021
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much Liam
Was very interesting
Was very interesting and well presented.
All questions were answered with no troubles and everything was explained clearly.
Thank you
March 15, 2021
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thanks Karlie :)
CPR UPDATE
This was an update. The educator was friendly and helpful. We are working under difficult circumstances so it was good to know the current changes and how they affect the response we give.
I had the opportunity to practice and get feedback from the educator which was helpful and welcomed.
Thank you.
February 10, 2021
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you ever so much Margaret.
Malcolm was brilliant
January 25, 2021
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much we will pass this on to him!
Fantastic course to learn tony was a…
Fantastic course to learn tony was a top class instructor,gained alot of confidence to be able to give first aid to people who may need it would highly recommend this 3 day course to anyone
January 21, 2021
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you for this amazing review!
The trainer was excellent
The trainer was excellent, he was sympathetic and helped me realised that after carrying out CPR on my neighbour we had done everything we could, and come to terms with the traumatic event.
January 20, 2021
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you so much for your kind words Meghan, I will pass this on to the trainers. Thanks again for choosing to use our services, we really appreciate it.
Great Experience!
The trainer was incredibly engaging and not only made us feel at ease but was also helpful in explaining and demonstrating the concepts. I learned a lot of information in such a short amount of time. It helped that he made it very entertaining as well and I truly enjoyed the experience, felt very comfortable, and learned a lot. Thank you for the experience!
December 3, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much :)
Fantastic course!
I attended the First Aid Training at West Denton Fire Station across 3 days, with the sessions being led by paramedic Phil Brewis. Phil was fantastic at giving clear explanations on not only how to treat a wide range of injuries, but on the scientific processes behind why the body reacts in certain ways. This helped me to understand the logic behind the treatments all the better, which I believe will greatly aid me in remembering the correct procedures should I ever have to use them in a real-life situation. Overall the content was interesting, engaging and very clear, and I feel far more confident in my ability to deliver first aid. Thank you Phil and NEAS!
November 26, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much Ruby.
3 day first aid at work with Robin
I completed the 3 day first aid at work course through my workplace. From the first minute I was made to feel welcome and comfortable. As I had never done a first aid related course before this was very reassuring. In addition to this, the information taught on the course was of the highest degree and despite Covid-19 restrictions limiting the hands on tasks we could complete, I felt like everything was made very clear and easily understood. Although being a serious educational course, the tutor Robin made the 3 days incredible and very enjoyable while ensuring we were all very competent in giving first aid.
November 24, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank very much for this amazing feedback!
The NEAS Emergency First Aid at Work…
The NEAS Emergency First Aid at Work course was excellent. The learning was delivered in a well explained and organised manner with plenty of opportunities to ask questions.
I would not hesitate to recommend them.
November 18, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much for this :)
Excellent session with Steve
Excellent session with Steve, took the time to identify my learning needs and worked through them together. Made the session very enjoyable and relevant to working during the current pandemic.
November 17, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much :)
Valuable knowledge and very good…
Valuable knowledge and very good delivered bls course
November 11, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Than you very much Midhat.
My review for the training at West Denton…
I found the training at West Denton training centre extremely thorough yet enjoyable. I was very impressed the training was managed with Covid restrictions observed at all times.
The trainer Pete was amazing and gave us all some top tips from his long experience in the medical profession.
He made the whole two day course a joy.
November 9, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much Andy we really appreciate your feedback.
Best CPR training…
We have just had the best CPR training session in the practice we can remember. Mark, the paramedic and trainer was excellent. He pitched his training at exactly the right level for the experienced staff and gave our trainee more attention. He was professional yet friendly, calm and thorough. Will book him for next years training session.
September 28, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much for this fantastic review. We really appreciate it.
Great course
September 24, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much Lauren!
Reply from North East Ambulance Service - First Aid Training
Thank you very much Max.
Very Informative course content.
Very Informative course content.
Detail and pace of delivery was just right.
Delivered by a tutor who was extremely enthusiastic and ensured that everyone on the course was involved and valued their opinions and interaction
February 10, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much David!
Intertesting and informative training
February 4, 2020
Unprompted review
Reply from North East Ambulance Service - First Aid Training
Thank you very much! We are really glad you enjoyed it.
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