The instructor that we had was really good. Put people at ease straight away. Encouraged the quiet ones to participate ( me ) . He was really good at explaining things in a way that was easy to unders... See more
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The North East Ambulance Service provides award-winning, paramedic-led, First Aid, Health & Safety and Trauma Training courses. Since 2012, we have trained more than 22,000 delegates from over 1,400 businesses and organisations. The money that we raise through training and event cover is reinvested back into our ambulances and crews. Given the challenging environment we operate in, we massively appreciate the support we receive from our customers. Choosing us as your training provider really does make a difference and enables us to invest more into patient care.
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North East Ambulance Service Education Centre, NE11 0PJ, Gateshead, United Kingdom
This was an amazing opportunity to learn first aid from an experienced paramedic who conveyed the material in an easy to learn manner. I really feel I can use what I have been taught if a situation were to arise until paramedics could arrive on scene. Thank you Malcolm!

Reply from North East Ambulance Service - First Aid Training
The fact that NEAS were able to deliver this training on site was great for us as it saved a lot of travel and preparation time.
Trainer was great, patient, knowledgeable, professional and friendly.
Cost was most effective too.
Administration before and after was excellent
Would definitely recommend this training to others
Thank you!

Reply from North East Ambulance Service - First Aid Training
I regret that my previous first aid training was not with The NEAS NHS Foundation Trust @ the team Valley branch. What a fantastic experience. The reception was very professional yet friendly. Because the trainer (Malcolm Leech) had many years of on-the-job experience, this made the course practically fun and a lot easier to imbibe. As for cleanliness, I shall give the cleaning team a 10 star. I have never been to a place as clean. Too clean! So, thank you to the entire team for making the experience truly beautiful. I shall be back!

Reply from North East Ambulance Service - First Aid Training
As a recently retired GP I thought I would do this course just to support my sports and outdoor activities certification. More of the same I thought…..
BUT, I thoroughly enjoyed the course, learned and revised practical skills and came away feeling it had been well worth the money.
The instructor was excellent, a former combat medic turned paramedic. The manner and timing with which information was presented was spot-on, and the practical skills sessions well run, with important feedback.
There is no doubt in my mind that I am a better first-aider after going on this course, and would highly recommend it to anyone who wants to update their skill-set.

Reply from North East Ambulance Service - First Aid Training
Informative and enjoyable course - much more aware of mental illness.
Yearly update for our place of work. Always very good trainers with great in depth knowledge. Very professional.

Reply from North East Ambulance Service - First Aid Training
Brilliant training - very informative and interesting to know.
Highly recommend to anyone who is gaining a defibrillator.

Reply from North East Ambulance Service - First Aid Training
Pete was a great trainer, happy to answer questions and went through things thoroughly. The facility was new and modern.
Thank you for our First Aid training today, Monday 6th September. It was informative, interesting and time went very quickly. Thank you, Pete for bringing us up to date.

Reply from North East Ambulance Service - First Aid Training
Excellent . I chose NEAS because I wanted to be sure that the tutor was an experienced paramedic I was not disappointed the tutor was really good, the course was very interesting and I would HIGHLY recommend NEAS thank you
The first aid course was excellent and presented perfectly by an experienced paramedic who explained anything we were not sure about with confidence i felt that his experience gave me more confidence in doing any first aid i may be required to do

Reply from North East Ambulance Service - First Aid Training
Attended a defibrillator training session earlier today. The paramedic was very knowledgeable and mixed real life experiences into the training session which helped with the overall learning. Here's hoping I never have to use what I learned today.

Reply from North East Ambulance Service - First Aid Training
Professional training and trainer really enjoyed it in these restricted times

Reply from North East Ambulance Service - First Aid Training
I've been a first aider for 20 plus years and this was the best first aid course I've been on. The paramedic who facilitated the course provided us with text book knowledge and then examples of situations where that may not work and what else could be done. Very knowledgeable, areas of first aid I have had a hard time remembering now all make sense.

Reply from North East Ambulance Service - First Aid Training
Honest and real trainer's who gave real life experiences throughout the training course. Usually training courses can feel a bit like death by PowerPoint, but Andy and Tony were enthusiastic and engaging throughout the 2 days.
Informative, straightforward, hands-on.
Instructors were absolutely great, really made it feel interesting and engaging. Gave plenty of practical time to everything that needed it, explained in greater depth where relevant and when asked for. Always kept it understandable for everyone.
Can't be helped that practical stuff was a tiny bit restricted with Covid regulations, so no issues at all really.
Enjoyed the 3 days I spent doing the first aid course. The tutor Pete had excellent knowledge and answered every question asked of him.
Highly recommend it.

Reply from North East Ambulance Service - First Aid Training
Great course, delivered really well. Felt comfortable throughout and not pressured at all. Highly recommend to anyone.

Reply from North East Ambulance Service - First Aid Training
A very good requalification course covering a wide range of topics with additional detail when required or requested in a safe and friendly environment.

Reply from North East Ambulance Service - First Aid Training
Absolutely fantastic and comprehensive training with Pete. I've completed a number of first aid training programmes in the past but this was by far the best.
Repeated discussions and (covid safe) practice for CPR etc which was really helpful in consolidating what we had learnt. Plenty of real-life examples, media clips to demonstrate and a well taught training programme.

Reply from North East Ambulance Service - First Aid Training
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