Safety First Aid Training - Stevenage, Herts Reviews 4

TrustScore 4 out of 5

3.9

Bessemer Drive, Business & Technology Centre, SG1 2DX Stevenage, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very helpful company. The booking process was fast and efficient with excellent customer service. The first aid kits arrived within plenty of time of the on-site course, with good communication r... See more

Company replied

Rated 2 out of 5 stars

I felt the course was delivered very poorly. We dwelt too long on one issue and some of the questions in the test were not covered. As we are school based I would have expected more coverage of asth... See more

Company replied

Rated 5 out of 5 stars

The most thorough one day first aid course I have experienced. Instructor was great.

Company replied


Company details

  1. Occupational Safety and Health
  2. Educational Institution
  3. Emergency Training
  4. Emergency Training School
  5. First Aid Station
  6. Training School

About Safety First Aid Training - Stevenage, Herts

Written by the company

Safety First Aid Training offer courses in first aid, mental health, fire safety and health & safety training. We are passionate about delivering fun and engaging courses.

We have a high availability of courses at our training venues in London (Holborn & Edgware) and Stevenage, as well as national coverage delivering courses at your venue. Our training team can discuss your requirements with you and put together a training programme for your workplace.

Our training courses are regulated by Ofqual and accredited through QNUK. Our ‘excellent’ rating on Trustpilot is down to the outstanding quality of our courses, trainers and customer support team.

Course details & dates:

First aid training courses

Mental health training courses

Health & safety training courses


Contact info

  • Bessemer Drive, Business & Technology Centre, SG1 2DX, Stevenage, England, United Kingdom

  • 020 8203 7447

3.9

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Educational Staff - First Aid Training

Very helpful company. The booking process was fast and efficient with excellent customer service.
The first aid kits arrived within plenty of time of the on-site course, with good communication regarding timings and expectations.
The instructor on the day, was friendly and knowledgeable. All participants enjoyed the day.

This is the third time that we have used this company and I wouldn't hesitate to recommend them.

July 5, 2024
Unprompted review
Safety First Aid Training - Stevenage, Herts logo

Reply from Safety First Aid Training - Stevenage, Herts

Thank you for taking the time to leave your review Alison.

Rated 5 out of 5 stars

Amazing trainer

Amazing trainer, insightful information.

May 21, 2023
Safety First Aid Training - Stevenage, Herts logo

Reply from Safety First Aid Training - Stevenage, Herts

Thanks for taking the time to leave a review, Nicolas! We're glad to hear that you thought your trainer was amazing and we look forward to training you again in the future.

Rated 5 out of 5 stars

The most thorough one day first aid…

The most thorough one day first aid course I have experienced. Instructor was great.

March 28, 2023
Safety First Aid Training - Stevenage, Herts logo

Reply from Safety First Aid Training - Stevenage, Herts

Thanks for taking the time to leave a review, James! We're glad to hear that you enjoyed your course and we hope to see you again soon for more training.

Rated 2 out of 5 stars

I felt the course was delivered very…Poorly

I felt the course was delivered very poorly. We dwelt too long on one issue and some of the questions in the test were not covered. As we are school based I would have expected more coverage of asthma, allergies and fits. Some of the information re fits was too general and not accurate.
I felt patronised by the trainer who addressed me as young lady when I am in my sixties. I felt this was rude. He made a lude joke which did not offend me but was unprofessional. We should have a a break mid afternoon but ran from 1.00pm to almost 6.00pm as the trainer ran over time by almost an hour showing lack of consideration for anyone who may have had a deadline ie: childcare issues. We were told that if we arrived late at the start we may not be able to take part buy the trainer did not think twice about running on by an hour.
I would not be willing to take a course offered by yourselves again.

January 5, 2023
Safety First Aid Training - Stevenage, Herts logo

Reply from Safety First Aid Training - Stevenage, Herts

Thanks for taking the time to leave a review Monica!

We apologise for the level of service you experienced. The Safety First Aid Training Team takes pride in the quality of the training we provide and takes your feedback very seriously. We will be investigating this to ensure it does not happen again.

A member of our team will be in contact to discuss this further.

Kind regards,
Safety First Aid Training

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look