Will assisted me with starting up my business a few weeks ago. He was awesome. Thanks for such good service and representing a wonderful company. Keep up the good work. If I need anymore help from thi... See more
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I called and spoke with Courtney Schneider about the first steps and starting a business in the state of Ohio. Courtney was kind and polite and very well spoken and knew the material. I understand now... See more
Company replied
Hey helped me reinstate my business after several years of missing my annual reports. Their customer service is top notch and very helpful in explaining how this happened. They got everything taken ca... See more
Company replied
Using Firstep Business Solutions for my business registration was easy and efficient!! Their Customer Service is amazing and I am thrilled to be a client. They are very knowledgeable and concise. The... See more
Company replied
4.6
Excellent
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
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Easy to accomplish
February 27, 2024
The layout for my LLC on the website…
The layout for my LLC on the website was easy to fill out. I called customer support to find out when my article of organization would be emailed to me. Overall I had an amazing experience with your company. Thank you for a great experience!
February 27, 2024
Everything was great
Everything was great! Easy to use and set everything up. It was my first time starting up a business and was unsure of pretty much everything. After going through the process I will definitely be using this service again.
February 23, 2024
Your product is good
January 28, 2024
Very Easy to complete
January 26, 2024
Very Professional and Timely.
January 30, 2024
Ripped off!
I was guided to your website instead of the Oregon Secretary of State. I paid $175. to much for my LLC renewal. I received no benefit from your company.
January 25, 2024
Reply from Firstepbusiness
We are certainly sorry you feel that way. Please contact our customer support for assistance.
Easy instructions to follow
January 25, 2024
Answered all my questions and helped me…
Answered all my questions and helped me through the process.
January 16, 2024
Joe and the other person I spoke with…
Joe and the other person I spoke with were extremely helpful and made me feel very comfortable about any questions I had.
January 11, 2024
A real person answered the phone
A real person answered the phone ! Such a relief . Had to leave a messagee once but was contacted shortly after .
January 13, 2024
Excellent
It was A Great experience they help me get through the step that I needed to fill out overall it was great experience.
January 16, 2024
Very easy to use and help was immediate…
Very easy to use and help was immediate when I asked.
January 8, 2024
First step Business has not been clear…
First step Business has not been clear on what i am paying for!
December 9, 2023
Reply from Firstepbusiness
Thank you for responding. We certainly try to be completely transparent with our pricing and on what services you request.
We clearly list the services in the packages or a la carte option, with the ability to see details about those services. We also clearly itemize your order on the checkout screen to ensure our customers are fully aware of what they did, and did not request. After checkout, we ask our customers to confirm that the information they entered, including the items they purchased are correct before we proceed with filing.
Please contact us and let us know how we could improve to be sure no other customers ever feel we are not clear
Reply from Firstepbusiness
Thank you for your feedback. We do sometimes experience some technical issues, but have not had any reports about this issue.
Please contact us so we can be sure we get your filing completed, and hopefully ensure that we fix whatever may have caused your information to be removed.
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