Firstepbusiness Reviews 

70
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Will assisted me with starting up my business a few weeks ago. He was awesome. Thanks for such good service and representing a wonderful company. Keep up the good work. If I need anymore help from thi... See more

Rated 5 out of 5 stars

I called and spoke with Courtney Schneider about the first steps and starting a business in the state of Ohio. Courtney was kind and polite and very well spoken and knew the material. I understand now... See more

Company replied

Rated 5 out of 5 stars

Hey helped me reinstate my business after several years of missing my annual reports. Their customer service is top notch and very helpful in explaining how this happened. They got everything taken ca... See more

Company replied

Rated 5 out of 5 stars

Using Firstep Business Solutions for my business registration was easy and efficient!! Their Customer Service is amazing and I am thrilled to be a client. They are very knowledgeable and concise. The... See more

Company replied


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(70)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Filled out BOI paperwork multiple times…

Filled out BOI paperwork multiple times and it would not save and submit just kept deleting

January 2, 2024
Firstepbusiness logo

Reply from Firstepbusiness

We apologize that you had a poor experience using our system. We have designed it to make the process much easier.

Please contact our customer support to discuss your issue, and thank you for letting us know that there may be a bug we need to rectify.

Rated 1 out of 5 stars
Firstepbusiness logo

Reply from Firstepbusiness

While we appreciate all feedback, we have had at least 10 email correspondences with you as well as a number of phone calls. You were unwilling to give us the information required to to start your business and were refunded the same day you placed the order.

We are sorry you feel this was somehow not up to standards. We pride ourselves on our customer support and we were still happy to help you given the required information.

Show reviews in all languages. (70 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look