Fishing Republic Reviews 5,690

TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

It's not about what went wrong this time, I use the Swansea store, it's like a jumble sale, everything is everywhere, lots of European method fishing gear which is not used in the UK, prices are n... See more

Company replied

Rated 5 out of 5 stars

Ordered a Cadac Grillochef at a hugely discounted price compared to other sellers. We ordered on a Saturday evening of a bank holiday weekend, with a 3-5 business day delivery advised. Received the or... See more

Company replied

Rated 5 out of 5 stars

All staff members are welcoming and always acknowledge you when entering the store. They are helpful when asked for advice and equally unobtrusive when you just want to browse the store at your lei... See more

Company replied

Rated 5 out of 5 stars

First time in fishing Republic wombell shop Barnsley as a woman I was very nervous but I shouldn't a been everyone very helpful and advise given second to none. Shame this shop is closing down will be... See more

Company replied

Company details

  1. Fishing Store
  2. Camping Store
  3. Fishing Club
  4. Hunting and Fishing Store

About Fishing Republic

Written by the company

With a massive range of products across our many retail stores and giant online tackle shop, Fishing Republic aims to bring you the best choice and value in UK angling. Our staff live and breathe the sport, across all disciplines and can advise you on all aspects of tackle, from carp and coarse, to sea, fly and predator fishing.

From humble, niche beginnings however, the company slowly grew from a minnow to one of the biggest fish in the pond over the next three decades.

Today, Fishing Republic’s 68 retail outlets and huge online shop sell over 16,500 product lines, covering every aspect of the sport. But no matter how much we grow, our main focus is still you, the anglers who make up the real Fishing Republic! Our staff members are as passionate as you are, whether it’s carp, coarse, fly or sea angling. We rely on their expertise to select the best tackle for every budget, with friendly service to help everyone enjoy the brilliant sport of fishing.

Contact us via Customer Care

Contact info


3.8

Great

TrustScore 4 out of 5

6K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

We visited Fishing Republic for angling equipment and advice.

We visited Fishing Republic for some angling equipment. We approached a company representative for assistance. The person we spoke to was Nicholas. With his help we came away with all the equipment we needed, and spent more than we intended but with his advice remained within budget. He was very helpful, represented the company well and was a credit to Fishing Repubilc. We would certainly return to the shop again. We would definitely recommend Nichols.

July 20, 2023
Unprompted review
Rated 1 out of 5 stars

Do not trust this website

Do not trust this website. Take your order saying they have stock then cancel and refund shortly after (£5) less than the order amount

Hard to contact

My bank are dealing with this

July 16, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hi Tom,

Thank you for taking the time to leave us this review.

I'm sorry to read about the issues you have had with your order.

If you could please contact us at onlinereviews@gooutdoors.co.uk quoting the review reference #TP36953 in your email. Please also provide your order number, full name, billing address and postcode so we can assist you with this further.

We look forward to hearing from you.

Thanks,
Anthony,
Go Outdoors Online Review Team

Rated 1 out of 5 stars

wrong item and terrible customer service

I ordered a 1 litre bottle of fish attractant online and received a bicycle instead. If that wasn't bad enough I emailed them using the fishing republic email address on the day of receipt. The email was not delivered as a temperory problem with that email address which 8 days later was still not receptive to my emails. Phoned customer services who suggested I email the details explained the email address doesn't work so used the go outdoors email. Sent two emails, no reply. Used the online contact form. Got a reply but could not correspond as the contact page uses the fishing republic email address that doesn't receive emails also couldn't rate the service either as that was out of action too. Stuck with large parcel containing bicycle in porch for ten days now! Update on 20-07-2023. What looks like a response below is another presumed overloaded email address temporarily unavailable which means again my message cannot get through and so it goes on!!!

July 7, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hello Keith,

Thank you for taking the time to leave us a review!

I'm really sorry to hear about your recent shopping experience with us.

If you would like to discuss this further could you please email us at onlinereviews@fishingrepublic.co.uk. Please include the reference #TP36838 as the subject and within the contents along with your full name, order number, email and billing address including postcode.

Regards,

Fishing Republic Online Review Team.

Rated 5 out of 5 stars

Great Customer service

Customer service excellent and quality bait at rock bottom prices! I went in the shop in need of advice and Chris helped me throughout my visit to sort everything I needed! An added bonus was a special offer on maggots, £2 a pint!

July 12, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hello matt,

Thank you for taking the time to leave a review.

It's great to hear that on your recent visit to one of our stores, Chris helped you all through your visit and sorted everything you needed, with the added bonus of the maggots being £2 a pint!!

We look forward to having you shop with us again soon.

Emma,
Fishing Republic Online Review Team.

Rated 1 out of 5 stars

bad customer care

Having payed for next day delivery, goods never received, contacted fishing republic spoke to operator, replaced order promised delivery next day over phone, still not received, still waiting. not good will not be using fishing republic again.

July 13, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hello Trevor,

Thank you for your review.

I am sorry to hear that you have not yet received your order.

If you would like further assistance with this matter, please contact onlinereviews@gooutdoors.co.uk with the reference #TP36655 as the subject of the email.

Please include the reference along with your full name, order number and billing address in the contents of the email so we can best investigate this for you.

Regards,
Saanyah,
Fishing Republic online reviews team.

Rated 1 out of 5 stars

I ordered a fairly large order of…

I ordered a fairly large order of fishing tackle online.
One of the items was a 3 pack of fishing line which I ordered 2, so 6 spools of line.
I received only 2 spools of line from one pack.
Emailed the company with explanation and photos as I couldn't get through on the phone, no reply. Called the next day and was told I need to return the product either by post or driving to one of there depots. Either way this costs me time and money. Not worth buying from this company. I was about to buy a seat box and accessories.
Order number 000758201632

July 7, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hi Andrew,

Thank you for taking the time to leave us this review.

I'm sorry to read that you never received part of your order.

If you could please contact us at onlinereviews@gooutdoors.co.uk quoting the review reference #TP36407 in your email. Please also provide your order number, full name, billing address and postcode so we can assist you with this further.


We look forward to hearing from you.


Thanks,
Rehan,
FISHING REPUBLIC online reviews team.

Rated 5 out of 5 stars

Fabulous advice!

My husband was looking for a fishing chair. He explained what he wanted and had excellent advice, the chair we bought had everything he needed and more, he is very happy! (It was also cheaper than the one he initially looked at).
Would highly recommend explaining what you want, if we hadn’t he would have ended up with one that wouldn’t have been half as versatile and wouldn’t have worked for him.
Thank you so much!

July 1, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hello Melvyn and Paula,

Thank you for taking the time to leave a review.

It's great to hear that when visiting Fishing Republic, after explaining what it was that you wanted, the chair you purchased was everything you required plus more!

We look forward to having you shop with us again soon.

Emma,
Fishing Republic Online Review Team

Rated 5 out of 5 stars

Staff

Brilliant Staff. Can't be faulted. Very good selection of gear and baits

July 4, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hi Paul,

Thank you for taking the time to leave this review for us.

I'm really glad to hear your shopping experience with us has been great, from the staff down to our product range.

We hope to see you shop with us again soon.

Kind regards,
Dominika
FISHING REPUBLIC Online Review Team

Rated 5 out of 5 stars

Not often I write a review but felt I…

Not often I write a review but felt I had to give a shout out to Paul at Fishing Republic in Crewe! What a lovely helpful guy who went out of his way to sort out my query. Majority of customer service staff could learn a thing or two from him! Thanks Paul 😊

July 3, 2023
Unprompted review
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Reply from Fishing Republic

Hi Julia,

Thanks for the wonderful review!

I am delighted to hear that you are happy with our service, especially with the assistance from Paul.

We hope that you continue to shop with us.

Regards,
Heena,
FISHING REPUBLIC Online Reviews Team.

Rated 5 out of 5 stars

very good selection of fishing tackle…

very good selection of fishing tackle staff were very friendly and curtious they did not try to push you into buying more than you wantedin fact there is not a thing i could fault them on brilliant

July 3, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hi Michael,

I appreciate you taking the time to leave us this review.

Thank you for your feedback, this helps us to improve our service for everyone.

We hope you had a great experience with us and we look forward to seeing you again soon.

Thanks,

Mohammed,

Fishing Republic Online Review Team.

Rated 3 out of 5 stars

Essentials in short supply.

As usual all the staff were excellent and helped me to try and find what i wanted. The trouble was once again the shop has loads of specialist tackle but not enough supply of your day to day items, such as pellets, terminal tackle etc. There always seems to be excess supplies of bivvies, camper beds, sleeping bags etc,( which you only buy once), but when it comes to different size pellets,( repeat buys) the shelves are empty or lacking in variety. I think this shortage of essentials could result in customers going elsewhere.

June 27, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hi Mr Billau,

Thank you for taking the time to leave your review.

I'm sorry to hear about the lack of stock in one our stores.

So we can help you further, please email us at onlinereviews@fishingrepublic.co.uk and include your review reference number #TP36112 in the subject and contents of your email.

Please also include the store you have visited so we can look into this further for you.

Thanks,
Anthony,
FISHING REPUBLIC Online Review Team.

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, helpful and very knowledgeable! Also funny which helps give a relaxed and welcoming feel for a first time angler in myself

June 17, 2023
Unprompted review
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Reply from Fishing Republic

Hi Jake,

I appreciate you taking the time to leave us this review.

I am pleased to hear that you had a great experience in store and we look forward to seeing you again soon.

Thanks,
Ifrah,
Fishing Republic Online Review Team.

Rated 4 out of 5 stars

Happy as Larry

Nice store set up and staff

June 15, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hi Aldo,

Thank you so much for the positive review.

We're pleased to see that you gave us 4 stars and hope you choose to shop with us again soon.

Thanks
Rizwan,
Fishing Republic Online Reviews Team.

Rated 1 out of 5 stars

DONT BOTHER

Reported damaged prestons top tubes x5 8 emails to customercare no reply, left a review on here was contacted by reviews sent them all the info guess what no reply from them total waste of my time zero customer care tried ringing need interpreter on line what a joke

May 24, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hello,

I am sorry to hear this.

If you would like to discuss this further please contact us at onlinereviews@jdplc.com quoting your review reference as the subject #06802765 and provide your order number, full name, and billing address so we can assist you with this further.

Thank you
Aneesa,
Fishing Republic Online Review Team.

Rated 4 out of 5 stars

Fantastic service and delivery on time…

Fantastic service and delivery on time well packed

May 20, 2023
Fishing Republic logo

Reply from Fishing Republic

Hi Douglas,

Thank you for taking the time to leave us a review.

I am delighted to hear that you have received fantastic service and your delivery arrived on time.

I'd like to thank you for choosing FISHING REPUBLIC.

Kind regards,
Phil
FISHING REPUBLIC Online Review Team

Rated 5 out of 5 stars

Great advice and help today when buying…

Great advice and help today when buying few rods and reels, even spots to fish in Anglesey.
Many thanks guys see u again for sure.

June 11, 2023
Unprompted review
Fishing Republic logo

Reply from Fishing Republic

Hi Tarry,

I appreciate you taking the time to leave us this review.

Thank you for your feedback, this helps us to improve our service for everyone.

We hope you had a great experience with us and we look forward to seeing you again soon.

Thanks,

Mohammed,

Fishing Republic Online Review Team.

Rated 1 out of 5 stars

Sent me the wrong product

Sent me the wrong product! Had to drive from Rugby to Coventry to return it. Couldn't trust their return policy which they would've charged me for a £5 item. Staff in shop incl. manager had no sympathy instead said will be 2 weeks before I receive a refund! Needless to say I've learnt my lesson and won't be a returning customer.

June 10, 2023
Unprompted review

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