FIT College  Reviews 

545
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the teaching staff for being exceptionally supportive, highly knowledgeable, and very approachable throughout all the practical classroom sessions. People consistently note that the initial onboarding process is remarkably smooth and that the instructors genuinely make their classes fun, engaging, and enjoyable. Some reviewers were not happy with the heavy workload, noting that the course assignments were overly excessive, highly academic, and extremely time-consuming to complete. Other individuals mentioned facing ongoing difficulties concerning online remote support, slow response times, and frustrating technical problems regarding the digital learning platform.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing teachers and coaches as extremely... See more

User experience

Customers had ambiguous experiences with user_experience, reflecting a wide split in opinions. While some... See more

Customer service

People report positive experiences with customer service, noting that staff members are very helpful and... See more

Service

Users describe ambiguous interactions with service, reflecting mixed feelings about their overall experience.... See more

Website

Clients share ambiguous opinions on website experiences. While some reviewers praised the online study portal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently completed Cert. III with Fit College and have now started Cert. IV - both online. Getting started was easy, I had a long chat with Dean and he answered any questions I had and much more!... See more

Company replied

Rated 5 out of 5 stars

I did my course online and the support from Kelly my tutor was fantastic. Even when I was finding it daunting, balancing my studies with work commitments and family life. Kelly helped me see it thro... See more

Company replied

Rated 5 out of 5 stars

Reuben, well depth knowledgeable trainer who taught us through cert 3 and 4. Very valuable coaching experience by theories and practicals. Very friendly and co-operative, raised my awareness in fitnes... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff. A nice and very hands on learning environment based inside a local large gym. Great way to fast track your learning experience for cert 3&4 whilst gaining real industry s... See more

Company replied


Company details

  1. Vocational College
  2. Adult Education School
  3. Private College

About FIT College

Written by the company

Become a
Personal Trainer

FIT College

FIT College is a registered training organisation that specialises in Fitness education.
We produce quality Personal Trainers through our Certificate III & IV in Fitness courses (SIS30321/SIS40221).

STUDY MODES:

  • Full Time Face to Face
  • Part Time Face to Face
  • Anytime Online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

545 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(545)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Suggest improvement is made on the delivery

Suggest improvement is made on the delivery - make the experience more interesting and engaging. Suggest a proper graduation and award of certificates is done.
Also suggest that FIT College vet a local provider for first aid so that we don’t have to wait for availability of FIT College instructor to deliver the session.

December 21, 2023
Rated 5 out of 5 stars

10/10

Teachers are very experienced and knowledgeable. Great and fun teaching. Learnings are very practical and useful.

September 1, 2023
Rated 5 out of 5 stars

Very happy with the course.

Very happy with the course.
Both Mitch and Kia were fantastic trainers, knowledgeable, clear and patient with their students :)
They provided a lot of support to help us get certified and assessments were marked promptly.
Thanks so much guys! :)

December 19, 2023
Rated 5 out of 5 stars

I found being able to do the course online great to fit in with my everyday life.

I found being able to do the course online great, as I have a job and children. It gave me the chance to study at my own pace. Whenever I was stuck or needed to be pointed in the right direction I always found guidance from the online support and speaking to one of the educators over the phone. I will definitely be looking at completing my cert IV in the future.

December 8, 2023
Rated 5 out of 5 stars

I recently completed my TAE course at…

I recently completed my TAE course at Fit college, and I must say, it was an incredibly enjoyable experience. Although I found the course to be quite challenging initially, I'm so glad that I persevered. One of the key factors that made my journey so worthwhile were my fellow classmates and our amazing trainer, Lisa!

Lisa's dedication and expertise truly stood out throughout the course. She went above and beyond to ensure that every student understood the material and was engaged in the learning process. Her passion for teaching was evident in the way she explained complex concepts with clarity and enthusiasm. Her commitment to our growth and development as students was truly commendable. Thanks to her guidance and support!!

I highly recommend this college and specifically commend Lisa as a trainer. If you're considering pursuing a TAE course, you'll be in excellent hands with her. Overall, my experience at this college was nothing short of fantastic, and I'm grateful for the opportunity to learn from such a dedicated professional.

December 1, 2023
Rated 1 out of 5 stars

i waited 6 months to have help from…

i waited 6 months to have help from teacher to complete an assignment. The assiagnment were boring and unrelated to the topics. When doing the program you should include work with real clients not friends classmates and family

November 24, 2023
Rated 1 out of 5 stars

Bad experience F2F classes

We were barely given any practical practice work. I finished my courses without feeling adequately prepared for the "real world" scenarios. E.g. we were given small bursts (5 to 15 minutes) to "run" a session but never really had a practical session where instructors taught us how to instructors others.
Multiple different instructors with different styles. First few months of the course were very laid back, final months of the course had very strict marking with no explanation on the change of tactics.
No easily accessible outreach options for assistance; no local face to face help sessions offered.
Missed classes due to multiple public holidays and instructor illness. Only 2 of those days were offered as make up sessions.

November 20, 2023
Rated 5 out of 5 stars

Why fit college is good

My favourite part about fit college, was they’re easy to understand feedback, quick marking, and always checking up on me. I studied online and had minimal issues with submissions, videos etc.

November 15, 2023
Rated 5 out of 5 stars

Cert 3 and 4 in Fitness!

Studying my certificate 3 and 4 in Fitness has been a game changer for my career! I studied these certs as an online student with workshops once per week and a 2 day face to face. This method of study allowed me to have the flexibility of a busy life balancing work and family whilst gaining my qualifications. Between the lectures and Ebooks for each module, there was a lot of great information available. I would highly recommend studying with FitCollege. Every trainer I have had/met has been exceptional! A massive shout out to my cert 4 Trainer Kylie Whatman… what an amazing coach! She is knowledgeable, down to earth and so eager to teach. Had an absolute blast! Thanks FitCollege. 10/10!!

November 8, 2023
Rated 3 out of 5 stars

Pushy and Nasty

Very pushy and overbearing
While I appreciated the information the guy I spoke to kept talking over me when I asked questions and went off on tangents rather than answering my questions or letting me respond to what he was saying. He also spoke very negatively about other course providers which I found very frustrating as that was not relevant to the course, and what it entailed.

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Poor course format

My cert 4 was a little better than my cert 3, but as an online student, I really felt like I didn’t have much support. The assessments I felt were poorly laid out, and at times different information given across the assessment task instructions, the template, and the marking criteria. The process of uploading videos whilst I understand is difficult, was super outdated. It took me hours, sometimes days as some videos requiring being 30 minutes long but only 800mb and trying to compress them to then upload them was a nightmare, and the instructions provided using Facebook I felt unprofessional and didn’t work for me and I got no help around this when raising the issue. At the end of the day I got my certificates which is what I wanted/needed but it was a poorly laid out course that made studying more difficult than it needed to be.

October 10, 2023
Rated 5 out of 5 stars

Tutors and environment is the best

Tutors and environment is the best!
Learning with the team at Fit College has been fantastic. From the admin team, to the tutors - they are ALL 100% invested in YOU and want to see you succeed. The platform to access and upload assessments is very simple to use and the level of education and training comes from professionals who have been in the industry for many years. I would recommend Fit College to anyone wishing to pursue a career in Fitness or Personal Training!

August 25, 2023
Rated 5 out of 5 stars

I’ve had the privilege of being a part…

I’ve had the privilege of being a part of Fit College, and I must say that my experience has been nothing short of exceptional. Teacher Kim, in particular, has played a significant role in making my journey with Fit College memorable. Her dedication to teaching and her profound knowledge of fitness are truly inspiring. She has a unique way of explaining complex concepts in a simple and relatable manner, which has made my learning experience enjoyable and effective. The hands-on experience I’ve gained here is invaluable. Teacher Kim’s guidance during practical sessions has been instrumental in helping me apply what I’ve learned in real-world fitness scenarios. Furthermore, the support system at Fit College is remarkable. The staff is friendly and always ready to assist, creating a welcoming and inclusive environment.

September 11, 2023

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