FIT College  Reviews 

544
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and lecturers for being knowledgeable, supportive, and creating a welcoming learning environment. Many people highlight the exceptional customer service, noting the team's helpfulness, understanding, and quick assistance throughout their journey. The overall support provided is frequently described as outstanding, making the learning process engaging and enjoyable for many. However, some customers also noted challenges with the online learning experience, describing it as difficult or requiring significant effort for video assignments. Reviewers mentioned issues with the online platform, such as formatting problems with interactive PDFs or the website occasionally deleting work. A few people also experienced inconsistent feedback on assessments and slow response times from the support team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their knowledge, experience, and... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with many praising the welcoming environment,... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and communicative staff who... See more

Service

Customers had ambiguous experiences with service, with some reviewers expressing high satisfaction with the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently completed Cert. III with Fit College and have now started Cert. IV - both online. Getting started was easy, I had a long chat with Dean and he answered any questions I had and much more!... See more

Company replied

Rated 5 out of 5 stars

I did my course online and the support from Kelly my tutor was fantastic. Even when I was finding it daunting, balancing my studies with work commitments and family life. Kelly helped me see it thro... See more

Company replied

Rated 5 out of 5 stars

Reuben, well depth knowledgeable trainer who taught us through cert 3 and 4. Very valuable coaching experience by theories and practicals. Very friendly and co-operative, raised my awareness in fitnes... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff. A nice and very hands on learning environment based inside a local large gym. Great way to fast track your learning experience for cert 3&4 whilst gaining real industry s... See more

Company replied


Company details

  1. Vocational College
  2. Adult Education School
  3. Private College

About FIT College

Written by the company

Become a
Personal Trainer

FIT College

FIT College is a registered training organisation that specialises in Fitness education.
We produce quality Personal Trainers through our Certificate III & IV in Fitness courses (SIS30321/SIS40221).

STUDY MODES:

  • Full Time Face to Face
  • Part Time Face to Face
  • Anytime Online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

544 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(544)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent in person fitness industry study opportunities

Friendly and helpful staff. A nice and very hands on learning environment based inside a local large gym.
Great way to fast track your learning experience for cert 3&4 whilst gaining real industry skills and knowledge!

May 18, 2026
 FIT College  logo

Reply from FIT College

Thank you for your awesome review, Nathan!

We're so pleased to hear that you enjoyed the hands-on learning environment and found our staff friendly and helpful throughout your studies. We believe that combining practical experience with industry-relevant knowledge is one of the best ways to prepare students for a successful career in fitness, so it's great to know this was reflected in your experience.

Studying within a real gym environment provides valuable exposure to the industry, and we're glad you found it beneficial while completing your Certificate III and IV in Fitness.

Thank you for choosing FIT College. We wish you all the best in your fitness career and look forward to seeing where your journey takes you!

The FIT College Team

Rated 5 out of 5 stars

A great place to learn and have fun

The onboarding process was easy and the consultant was very patient and answered all my questions. The teachers were amazing and very knowledgeable, particularly Kellee. The experience of learning face to face was invaluable and far better an experience than the last time I studied something online. I left feeling far more confident than I feel I would have if I had chosen their online option, but it is a great option for whoever needs it, as well as the options to study part time or full time. I'm about to start my first job and I only graduated 3 weeks ago. Very happy with my experience.

May 28, 2026
 FIT College  logo

Reply from FIT College

Thank you so much for your wonderful review, Teliah!

We're delighted to hear that you had such a positive experience with us, from the enrolment process right through to graduation. It's fantastic to know that our team was able to answer your questions and help make your onboarding experience smooth and stress-free.

We're especially pleased to hear that you enjoyed the face-to-face learning experience and found our trainers knowledgeable and supportive throughout your studies. Building confidence and providing practical, hands-on learning opportunities are key goals of our courses, so it's incredibly rewarding to hear that this helped prepare you for your next step in the industry.

Congratulations on securing your first job so soon after graduating! This is an exciting achievement, and we couldn't be happier for you. We wish you every success as you begin your fitness career and look forward to seeing all that you accomplish.

Thank you again for choosing FIT College and for sharing your experience.

The FIT College Team

Rated 5 out of 5 stars

Guidance and support fr Teachers…

The guidance and support from Teachers and Staff has been second to none. I would recommend FIT college's Face to Face study option to anyone looking at making a career in the Fitness industry.

May 13, 2026
 FIT College  logo

Reply from FIT College

Thank you for your wonderful feedback, David!

We're delighted to hear that you found the guidance and support from our teachers and staff to be second to none. Creating a supportive and engaging learning environment is something we are incredibly passionate about, so it's fantastic to know that your experience reflected this.

Thank you also for recommending our face-to-face study option. We love helping aspiring fitness professionals gain the skills, knowledge and confidence they need to build successful careers in the industry.

We wish you all the best for your future in fitness and look forward to seeing where your journey takes you!

The FIT College Team

Rated 5 out of 5 stars

Enjoyed the Course

I'm really grateful to the Fit College team in Cairns for creating a great learning experience and helping me find my dream job!

May 13, 2026
 FIT College  logo

Reply from FIT College

Thank you so much for your kind words, Daniel!

We're thrilled to hear that you enjoyed your learning experience with us in Cairns and that we were able to play a part in helping you find your dream job. Seeing our graduates achieve their goals and build successful careers in the fitness industry is exactly why we do what we do.

We wish you all the best in your new role and look forward to following your journey and future successes.

The FIT College Team

Rated 3 out of 5 stars

It was very stressful and didn’t get…

It was very stressful and didn’t get much help

May 22, 2026
 FIT College  logo

Reply from FIT College

Hi Chloe, thank you for sharing your feedback. We’re sorry to hear that your experience was stressful and that you felt you didn’t receive enough support throughout your studies.

At FIT College, we aim to provide all students with guidance and assistance during their course, so it is disappointing to hear we fell short in your experience.

We appreciate you taking the time to leave your review, as feedback like this helps us continue to improve our student support and communication. We genuinely wish you all the best moving forward.
The FIT College Team

Rated 1 out of 5 stars

Disappointing experience in all areas

Very disappointed with our experience at Fit College. My daughter enrolled in a face-to-face course and quickly realised their classroom experience was very different from what she expected coming from Year 12 studies. Classes felt disorganised and the teaching support did not meet our expectations. The teacher appeared inexperienced and the overall learning environment lacked structure.

After contacting head office to discuss our concerns, we were advised the options were to either change the course to online learning or lose over $6,000 already paid, as there were no refunds available. Because of this, she switched to the online option.

Unfortunately, the online experience wasn't much better. Support while studying remotely was minimal despite multiple requests for assistance. At one stage, even a teacher appeared unable to properly explain or clarify one of the online assessments, which was frustrating and concerning.

Communication with head office was also difficult. Attempts to call often failed and getting through for support became a challenge.

Overall, this was a very disappointing experience and not what we expected from a so called “professional” training provider. Based on our experience, I would encourage people to thoroughly explore other study options before committing.

April 30, 2026
Unprompted review
 FIT College  logo

Reply from FIT College

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your daughter's experience did not meet your expectations.

At FIT College, we strive to provide a supportive and positive learning environment for all students, whether they choose to study on campus or online. We understand that every student has different learning preferences and requirements, and we regret that we were unable to deliver the experience your daughter was hoping for.

We take concerns regarding course delivery, student support, and communication very seriously. While there are policies in place regarding enrolment changes and refunds, our intention is always to work with students to find the most suitable pathway to help them continue their studies successfully.

We appreciate you bringing these matters to our attention, as feedback helps us continually review and improve our services.

We wish your daughter all the best in her future studies and career pursuits.

The FIT College Team

Rated 5 out of 5 stars
 FIT College  logo

Reply from FIT College

Thanks so much for your review, Ethan! We’re really glad to hear you enjoyed the teachers and the community at FIT College. Creating a supportive environment for our students is something we really value. Wishing you all the best with your future in the fitness industry 🙂

The FIT College Team

Rated 5 out of 5 stars

Fit College graduate review

I completed the FIT Elite™ Personal Trainer Course at Fit College's Bibra Lake campus (both Cert 3&4 and bonus content).

The course was well structured and professionally delivered by Zoe, Reuben and Callam who shared their obvious experience in the fitness industry and were invaluable for the practical components.

Fit College also try and find work for you in the industry, with Nikki and Darcey running group class excursions during Cert 3, as well as help match you with current job vacancies.

The fitness complex at Roar Fitness is top notch providing all the resources for the course and access to their impressive facilities.

I would recommend Fit College to anyone interested in joining the fitness industry.

May 7, 2026
Unprompted review
 FIT College  logo

Reply from FIT College

Thank you Simon for your fantastic feedback and for sharing your experience completing the FIT Elite Personal Trainer Course with FIT College
at our Bibra Lake campus.

We’re so pleased to hear you found the course well structured and professionally delivered. Zoe, Reuben and Callan are incredibly passionate about the fitness industry, and it’s great to know their experience and support made such a positive impact throughout both the theoretical and practical components of your studies.

It’s also wonderful to hear your recognition of the additional support provided by Nikki and Darcey in helping students gain industry exposure and connect with employment opportunities throughout the course. Supporting our students beyond the classroom and into the fitness industry is something we are very passionate about.

Thank you as well for your comments about the facilities at Roar Fitness. Having access to a professional training environment plays an important role in preparing students for a successful career in fitness.

We truly appreciate your recommendation and wish you all the best for your future in the fitness industry.

The FIT College Team

Rated 5 out of 5 stars

I recently completed my Certificate IV…

I recently completed my Certificate IV in Personal Training with FIT College and had a fantastic experience. Trainers Troy and Mark were brilliant throughout the course. They explained everything with great depth of knowledge, real industry experience, and genuine passion for fitness and helping students succeed.

As an older student, they made me feel included, supported, and part of the team from day one. They really helped me realise that age is no barrier to entering the fitness industry.

The learning environment was welcoming, professional, and suitable for people of all ages and backgrounds. I would highly recommend FIT College to anyone considering a career in fitness.”

May 7, 2026
Unprompted review
 FIT College  logo

Reply from FIT College

Thank you so much Gina for your wonderful feedback! We’re so pleased to hear you had such a positive experience completing your Certificate IV in Personal Training with FIT College!

It’s fantastic to hear that Troy and Mark made such an impact throughout your studies with their industry knowledge, passion, and support. Creating an environment where every student feels welcomed, included, and confident to succeed, regardless of age or background is something we are very proud of.

Your comments about proving that age is no barrier to entering the fitness industry are incredibly inspiring, and we’re sure they will encourage many future students considering taking the next step into a fitness career.

Thank you again for choosing FIT College and for recommending us to others. We can’t wait to see where your journey in the fitness industry takes you.

The FIT College Team

Rated 5 out of 5 stars

Completed my TAE through these guys

Completed my TAE through these guys, Great course!

May 4, 2026
 FIT College  logo

Reply from FIT College

Hi Ashleigh,

Thank you for taking the time to share your feedback! We’re so pleased to hear you had a great experience completing your TAE with us!

It’s always rewarding to know our students are enjoying the course and getting value from their training. We wish you all the very best in your career moving forward.

If there’s ever anything we can support you with in the future, please don’t hesitate to reach out.

Kind regards,
FIT College Team

Rated 5 out of 5 stars

The team at fit college were very…

The team at fit college were very professional and helpful throughout each and every module and were there to help with any questions and queries.

April 27, 2026
 FIT College  logo

Reply from FIT College

Hi Andrew,

Thank you for your feedback and for taking the time to share your experience.

We’re pleased to hear that our team was able to support you consistently throughout each module and provide clear guidance whenever you needed it. Creating a professional and responsive learning environment is something we take great pride in.

We appreciate your feedback and wish you all the best moving forward in your fitness journey.

Kind regards,
FIT College Team

Rated 5 out of 5 stars

Highly recommend FIT College

I had a really positive experience with FIT College. The trainers were very supportive and understanding throughout the process and made everything easy to follow, even with different circumstances. They went above and beyond to help me complete my course, and I really appreciate their patience and professionalism. I would highly recommend FIT College to anyone starting in the fitness industry.

April 24, 2026
 FIT College  logo

Reply from FIT College

Hi Tariq,

Thank you for your kind words and for taking the time to share your experience.

We’re so pleased to hear that you felt supported throughout your course and that our trainers were able to make your learning experience clear and manageable. Providing flexible, learner-focused support is something we’re deeply committed to, so it’s great to know this made a positive difference for you.

Your recommendation means a lot to us, and we’re proud to have been part of your journey into the fitness industry.

We wish you all the best in your future career.

Kind regards,
FIT College Team

Rated 5 out of 5 stars

Ash at the Hobart campus is…

Ash at the Hobart campus is experienced, knowledgeable, and makes learning engaging and enjoyable. The facilities are excellent, with modern, industry-relevant equipment and resources that are readily accessible. Class sizes are small and manageable, allowing for a more focused and supportive learning environment.

April 22, 2026
 FIT College  logo

Reply from FIT College

Hi Cameron,

Thank you for taking the time to share your experience, we really appreciate it.

It’s fantastic to hear that Ash has created such an engaging and supportive learning environment at our Hobart campus. We’re also glad the facilities, equipment, and class sizes have contributed positively to your experience, these are all areas we place a strong focus on to ensure quality training.

We’ll be sure to pass your kind feedback on to Ash and the wider team.

Thanks again for your feedback, and we wish you continued success in your studies.

Kind regards,
FIT College Team

Rated 1 out of 5 stars

Regret doing this course

Regret doing this course, and doing it face to face. An expensive mistake. It was not enjoyable and we learnt so little. Poor value for money. Could not recommend this to family or friends. Feel ill equiped to use the certificate. Classes were chaotic at times, stressful, confusing and it quickly became apparent that processing students is the aim…a tick the box exercise to pump students through. A very disappointing learning experience. Sincerely wish I hadn’t done it.

April 2, 2026
 FIT College  logo

Reply from FIT College

Hi Anna,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.

We understand you have already spoken with our Education Manager regarding your concerns. Following this, a thorough review was conducted across delivery, student feedback, and internal processes. As a result, actions have been implemented to strengthen both delivery and student support at the Newcastle campus.

While the course was delivered in line with the requirements of the nationally recognised training product, we acknowledge that your experience did not reflect the standard we strive to provide. Your feedback has been valuable in helping us identify areas for improvement moving forward.

We appreciate you taking the time to share your perspective and wish you all the best in your future endeavours.

Rated 5 out of 5 stars

the learning material is based on high…

the learning material is based on high experience, and the teachers are very experienced, specially Kim is really supportive in explaining every case study and helping us to learn everything, overall fit collage is best platform to become a certified PT.

April 8, 2026
 FIT College  logo

Reply from FIT College

Hi Hamza,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the learning materials and finding them valuable. Our team works hard to make sure the content reflects real industry experience, so it’s great to know it’s supporting your development.

We’ll be sure to pass your kind words on to Kim she’ll be delighted to hear she’s made such a positive impact on your study journey.

We’re proud to have you as part of the FIT College community, and we look forward to supporting you through the rest of your qualification and into your career as a certified PT!

The FIT College Team

Rated 4 out of 5 stars

Functional and useful programming

Functional and useful programming

March 27, 2026
 FIT College  logo

Reply from FIT College

Hi Derek,

Thank you for your review! We’re glad to hear you’re finding the programming functional and useful. Our goal is always to provide practical, industry-relevant content that supports your development, so it’s great to know it’s hitting the mark.

We appreciate you taking the time to share your feedback and look forward to continuing to support you throughout your studies.

The FIT College Team

Rated 5 out of 5 stars

Paula is doing amazing and the support…

Paula is doing amazing and the support is incredible

March 25, 2026
 FIT College  logo

Reply from FIT College

Hi Marley,

Thank you so much for your lovely review! We’re thrilled to hear that Paula has been doing an amazing job and that you’re feeling so well supported. We’ll make sure she receives your kind words they’ll mean a lot to her.

We’re glad to have you as part of the FIT College community and look forward to supporting you through the rest of your journey!

The FIT College Team

Rated 5 out of 5 stars

Excellent

My sincere appreciation to my educator Nick
He has been truly excellent throughout my journey 😀

March 24, 2026
 FIT College  logo

Reply from FIT College

Hi Thinley,

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience and that Nick has been an excellent support throughout your journey. We’ll be sure to pass on your kind words.

We’re proud of all the progress you’ve made and look forward to supporting you through the rest of your studies. Thank you again for taking the time to share your experience!

FIT College Team

Rated 5 out of 5 stars

Honestly such a thorough analysis of…

Honestly such a thorough analysis of everything. I know my classmates are frustrated by getting feedback and having work sent back to amend but it is the right thing to do to make sure we are learning correctly, and be the best of the best!
I’ve enjoyed every minute of this experience so far and so happy with my decision to follow this path- thankyou FitCollege! 🙏

April 2, 2026
 FIT College  logo

Reply from FIT College

Hi Joanne,

Thank you so much for your wonderful review! We really appreciate your recognition of the thorough feedback process it’s designed to support your learning, build confidence, and ensure every student feels fully prepared for life in the industry. It’s great to hear you see the value in it, even when it means revisiting work.

We’re thrilled that you’re enjoying your experience with FIT College and that you’re happy with your decision to pursue this path. Your positive attitude and commitment to learning truly shine through.

Thank you again for your kind words we’re excited to continue supporting you on your journey!

FIT College Team

Rated 5 out of 5 stars

From day 1 until completion - excellent quality and service

From day 1 of my enquiry with Fit College, the advisor was very helpful and informative.
The email communication before the course were brilliant and gave me all I needed to know.

I thoroughly enjoyed the induction and how at ease I felt straight away within the classroom. The in house first aid was brilliant!

Big Thanks to Jimmy, Kyle and Rob!!
I would highly recommend Fit College to anyone.

March 20, 2026
 FIT College  logo

Reply from FIT College

Hey Jemima,

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with FIT College was positive from your very first enquiry right through to completion.

It’s great to know our team provided clear communication and that your induction and classroom experience made you feel comfortable and supported from day one. We’re also happy that you enjoyed the in-house First Aid our goal is always to make training practical, engaging, and confidence-building.

Jimmy, Kyle, and Rob will be absolutely wrapped to hear your kind words!

Thank you again for your recommendation, Jemima. We’re proud to have been part of your journey and wish you the very best as you take the next steps in the fitness industry.

The FIT College Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look