FIT College  Reviews 

545
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the teaching staff for being exceptionally supportive, highly knowledgeable, and very approachable throughout all the practical classroom sessions. People consistently note that the initial onboarding process is remarkably smooth and that the instructors genuinely make their classes fun, engaging, and enjoyable. Some reviewers were not happy with the heavy workload, noting that the course assignments were overly excessive, highly academic, and extremely time-consuming to complete. Other individuals mentioned facing ongoing difficulties concerning online remote support, slow response times, and frustrating technical problems regarding the digital learning platform.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing teachers and coaches as extremely... See more

User experience

Customers had ambiguous experiences with user_experience, reflecting a wide split in opinions. While some... See more

Customer service

People report positive experiences with customer service, noting that staff members are very helpful and... See more

Service

Users describe ambiguous interactions with service, reflecting mixed feelings about their overall experience.... See more

Website

Clients share ambiguous opinions on website experiences. While some reviewers praised the online study portal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently completed Cert. III with Fit College and have now started Cert. IV - both online. Getting started was easy, I had a long chat with Dean and he answered any questions I had and much more!... See more

Company replied

Rated 5 out of 5 stars

I did my course online and the support from Kelly my tutor was fantastic. Even when I was finding it daunting, balancing my studies with work commitments and family life. Kelly helped me see it thro... See more

Company replied

Rated 5 out of 5 stars

Reuben, well depth knowledgeable trainer who taught us through cert 3 and 4. Very valuable coaching experience by theories and practicals. Very friendly and co-operative, raised my awareness in fitnes... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff. A nice and very hands on learning environment based inside a local large gym. Great way to fast track your learning experience for cert 3&4 whilst gaining real industry s... See more

Company replied


Company details

  1. Vocational College
  2. Adult Education School
  3. Private College

About FIT College

Written by the company

Become a
Personal Trainer

FIT College

FIT College is a registered training organisation that specialises in Fitness education.
We produce quality Personal Trainers through our Certificate III & IV in Fitness courses (SIS30321/SIS40221).

STUDY MODES:

  • Full Time Face to Face
  • Part Time Face to Face
  • Anytime Online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

545 reviews

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1-star

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(545)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

This Tafe knows what they’re doing when…

This Tafe knows what they’re doing when it comes to Fitness if you need help all you have to do is ask and the teachers figure out ways to help you get over challenges. Very safe place for learning working out and more.

July 21, 2024
 FIT College  logo

Reply from FIT College

Thank you Brad, we pride ourselves on providing high levels of support - online and in person - for our students. So happy to hear you had a great experience studying with us - wishing you all the best in your fitness career!

Rated 4 out of 5 stars

Great learning tips and skills

My teachers were great ! Very understandable, always present giving us good tips and cues, we had fun !
Also the room and the gym environment is great to learn.
I just believe that for some topics we should have more than 2 weeks, In my opinion 7 weeks is not enough to have all the learning Keys and be prepared to be Fitness instructor, also regarding the price we paid, we should be able to have more hours or 1 week more of course.
Otherwise I fully recommend FIT College, it is a great Community.

July 17, 2024
 FIT College  logo

Reply from FIT College

Thanks so much for your feedback! We’re glad to hear you had a great time learning with us and that you enjoyed the support from your teachers and the campus environment. We appreciate your thoughts on course length - we’re always looking for ways to improve, so this kind of feedback is really helpful. Wishing you all the best as you step into the fitness industry!

Rated 5 out of 5 stars

Studying my cert 3&4 with Fit college

Studying my cert 3&4 with Fit college. I did the 3 online and the support when I needed it was almost instant. Marking if assignments is also extremely quick. The feedback also received through the assignments is always helpful. The 4 in person has been a game changer. Jimmy the facilitator has extensive knowledge and is able to really expand on certain questions and information when required. If you’re thinking about doing your cert 3 or 4, Fit college should be your first and only option. They’re great.

July 18, 2024
Unprompted review
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Reply from FIT College

Thanks so much for the awesome feedback Tim! We’re really glad to hear the online support and quick feedback made your Cert III smooth, and we totally agree, the face-to-face Cert IV experience is a real game changer. If you can do it in person, it’s definitely the way to go! We appreciate the recommendation and wish you all the best with your new career in the fitness industry!

Rated 5 out of 5 stars

Face-to-face learning so much more enjoyable...

Face-to-face learning is so much more enjoyable and effective than online learning, and FIT College offers an excellent face-to-face education for Cert III in Fitness. The teachers are excellent and the in-class practical sessions with fellow students are a lot of fun and highly informative. The investment in face-to-face learning with FIT College is absolutely worthwhile.

July 15, 2024
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Reply from FIT College

Thank you so much for your wonderful feedback Dean! We're so happy to hear that you've had such a positive experience at FIT College. Our team takes great pride in providing excellent education and enjoyable practical sessions. Your feedback means a lot to us, thank you again for your time and for choosing FIT College!

Rated 3 out of 5 stars

Really enjoyed the experience

Really enjoyed the experience, really nice lectures and team. Good sense of humour from all the lectures and fun times.

July 9, 2024
 FIT College  logo

Reply from FIT College

Thank you so much for your kind words! We're so happy you enjoyed your experience with us and appreciated our lecturers' sense of humor. We strive to create a positive and enjoyable learning environment. All the best in the fitness industry :-)

Rated 5 out of 5 stars

Great support and communication

Great support and communication

July 3, 2024
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Reply from FIT College

Thank you so much for taking the time to leave us this review, your feedback means so much to us, we really appreciate it!
Wishing you all of the best for the future :-)

Rated 4 out of 5 stars

Flexibility to do course over 12 months…

Flexibility to do course over 12 months by distance enabled me to continue working! Kylie Whatman was wonderful, highly recommend her, so helpful and approachable.

July 2, 2024
 FIT College  logo

Reply from FIT College

Thank you so much for your kind words and for sharing your experience with us! We're so happy to hear that you were able to complete your studies with Fit College. Kylie Whatman is indeed wonderful, and we're proud to have her on our team.
Thank you once again for choosing Fit College. We wish you all the best in your fitness journey!

Rated 5 out of 5 stars

The support is excellent

The support is excellent, modules are insightful and experiential bringing growth and confidence in the industry.

June 19, 2024
 FIT College  logo

Reply from FIT College

Thank you so much for your kind words! We're delighted to hear that you found our support and modules insightful and experiential. It's our goal to foster growth and confidence in the industry, and your feedback encourages us to continue delivering high-quality service and education. We wish you all the very best in your Career in the Fitness Industry!

Rated 3 out of 5 stars

An alright course

I found that fit college was quite fast at responding to questions and marking assessments which was good
I found the actual work very frustrating and that I haven’t actually learnt much from the cert to prepare me for actual real life situations as a class runner.
For example: there is a critical thinking section and you had to dissect how you used critical thinking to fix a roster. Rostering is more of a business aspect of class running and I feel a better option would be something to do directly with class running like: a pregnant lady has walked into your class and there are these exercises, can she do them and what are her options?
I would have loved to learn alternative movements for people who have injuries, what movements pregnant people can’t do, tips on how to correct someone’s form
Luckily I already work at a gym and I am learning this stuff hands on but not everyone gets this opportunity
There were also sections on interpersonal conflict that needed multiple videos which I thought was unnecessary and just common sense/learn from your workplace
Overall it’s an alright course but I definitely didn’t think it was great for knowledge but I have heard similar feedback about a few other places and the same cert qualification

June 12, 2024
 FIT College  logo

Reply from FIT College

Thank you so much for taking the time to leave your review. Your feedback is valuable to us, and we appreciate your insights. FIT College is committed to continuous improvement, and your input helps us to ensure our courses provide the best possible learning experience.

The specific feedback you have provided is great! We have received similar feedback around this topic and in fact, been in development of an improved course where we have replaced those particular assessments with more relevant and engaging ones. FIT College is excited to be launching this soon!

Thank you again and If you have any further suggestions or questions, please feel free to reach out to us.

Rated 5 out of 5 stars

I recently did cert 3 4 from fit…

I recently did cert 3 4 from fit college. It was wonderful experience. Both teachers bass and Gemma are very intelligent and experienced. I would recommend fit college if you want to do fitness course and in limited time.

June 11, 2024
Unprompted review
 FIT College  logo

Reply from FIT College

Thank you so much for your kind words and for sharing your experience with us! We're so happy to hear that you had a wonderful time completing your Cert 3 & 4 with Fit College. Bass and Gemma are indeed exceptional educators, and we're proud to have them on our team.
Thank you once again for choosing Fit College. We wish you all the best in your fitness journey!

Rated 1 out of 5 stars

Teachers were unprofessional

Teachers were unprofessional, work was confusing and had no help with the work,

June 7, 2024
 FIT College  logo

Reply from FIT College

Thank you for sharing your feedback with us. We're sorry to hear about your experience regarding the professionalism of our teachers and the confusion with the coursework. At FIT College, we strive to provide a supportive learning environment, and your feedback is important to us.

We want to assure you that student support is available through phone assistance five days a week, as well as face-to-face catch-up sessions once a week for those needing extra help. Please reach out to us directly so we can address your concerns and assist you further.

Rated 5 out of 5 stars

Bass is a great coach and trainer

Bass is a great coach and trainer. Very informative sessions and I would recommend it all my mates who are considering to be a trainer.

June 3, 2024
 FIT College  logo

Reply from FIT College

Thank you for your wonderful feedback! We're thrilled that you found Bass's sessions informative. Your recommendation means a lot to us. Feel free to send your mates our way—we'd be honored to support them on their journey to becoming Personal Trainers.

Rated 5 out of 5 stars

The trainers were always available

The trainers were always available, friendly and answered my questions clearly and concisely. I am not an academic, but I was able to complete the Cert IV in Fitness, online, in 7 months. Fit college even let me attend classes to finish a Zoom lesson as I have challenges with technology.

May 17, 2024
 FIT College  logo

Reply from FIT College

Hi Christian, Thank you so much for taking the time to leave us this lovely review. It honestly makes us so happy to hear you had such a great experience with FIT College. We wish you all of the very best with your new career in the Fitness Industry :-)

Rated 5 out of 5 stars

Kyle was exceptional he was always on…

Kyle was exceptional he was always on hand for help along with other teachers looking forward to to cert 4

May 16, 2024
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Reply from FIT College

Thank you Chris! So happy to hear you felt supported while studying with us :-)

Rated 5 out of 5 stars

Certificate III in Fitness

I really enjoyed doing my Certificate III through Fit College, I had a great class and an excellent teacher who was always willing to help.

May 14, 2024
 FIT College  logo

Reply from FIT College

Thank you for your lovely review Harley, so awesome to hear you enjoyed your time studying with us!

Rated 5 out of 5 stars

FIT provide great online teaching &…

FIT provide great online teaching & avail sessions to physically attend for those who wish/need : )
this is really wonderful service for an online course : )

April 30, 2024
 FIT College  logo

Reply from FIT College

Thank you Sharon - we believe it is so important to offer booth online and in person support sessions for our online students :-)
We wish you all the best for your new career in the fitness industry!

Rated 1 out of 5 stars

PICK A DIFFERENT ORGANISATION

This company could be a lot less worried with selling a product and more concerned with the awful communications and education that are poorly delivered. You can find a better business to do your certification through.

May 1, 2024
Rated 5 out of 5 stars

FITTING AMAZING!!

The level of support was AMAZING!!! It really solidified passion in the fitness industry and my journey to being g a qualified Fitness professional. Thanks Tim and the crew at FIT College Bibra Lake :)

April 29, 2024
 FIT College  logo

Reply from FIT College

Thanks so much David! So awesome to hear you enjoyed the journey with us! Stay in touch - we love hearing about where our students end up!

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