Fix Auto UK - Fix Auto North Staffordshire Reviews 202

TrustScore 5 out of 5

4.9

Higher Woodcroft, Leek, ST13 5QF Staffordshire, Staffordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My car repair was an excellent piece of work and my. car was returned in an exemplary condition inside and out.I would recommend mand M vehicle repairs and would definitely use again

Company replied

Rated 5 out of 5 stars

I am over the moon the quality of my repairs that have been done. My bumper & hatch look amazing & you wouldn’t know if had ever been an accident. Tracey was amazing sorting my car to go on the transp... See more

Company replied

Rated 5 out of 5 stars

They have done a fantastic job repairing my car after some significant damage to the side and rear quarter panel - wouldn't be able to tell where the damage was. The staff were helpful and informative... See more

Company replied

Rated 5 out of 5 stars

Highly recommend MnM, the car looks brand new, from start to finish i was updated on the repairs. Ive had bad experiences with other bodyshops in the past, but these guys were 1st class, I would defin... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Higher Woodcroft, Leek, ST13 5QF, Staffordshire, Staffordshire, United Kingdom

  • 01538 385613

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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1-star

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Rated 5 out of 5 stars

An outstanding piece of work

My car repair was an excellent piece of work and my. car was returned in an exemplary condition inside and out.I would recommend mand M vehicle repairs and would definitely use again

May 13, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Mr Woodcock. We would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful. Hire car was perfect. Repair looks amazing. Thank you. Very helpful staff

May 22, 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Sandra. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Professional, stress free service

They have done a fantastic job repairing my car after some significant damage to the side and rear quarter panel - wouldn't be able to tell where the damage was. The staff were helpful and informative throughout the whole process.

May 19, 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning George and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Very helpful

Very helpful.
When a problem arose they dealt with it as quickly as they could.
People in reception very friendly too!

May 18, 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good afternoon,
Thank you for providing feedback and we are pleased to hear you had a great experience and will pass on your kind words to the rest of the team. Have a great day.

Rated 5 out of 5 stars

I am over the moon the quality of my…

I am over the moon the quality of my repairs that have been done. My bumper & hatch look amazing & you wouldn’t know if had ever been an accident. Tracey was amazing sorting my car to go on the transporter & sorting my courtesy car out. It was finished before the estimated date to be complete. It brought a tear to my eye when I finally saw my car, it was super clean & polished & you can could tell it had a professional team on it with giving my car the finishing beautiful touches. Thank you so much for my car looking perfection & lovely to drive again.

May 14, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good afternoon Caroline and thank you so much for taking the time to provide us with your lovely feedback. We are so pleased you were happy with our service and repairs to your vehicle. We will make sure we pass on your kind words to the rest of the team. Have a lovely day.

Rated 5 out of 5 stars

Highly recommend MnM

Highly recommend MnM, the car looks brand new, from start to finish i was updated on the repairs. Ive had bad experiences with other bodyshops in the past, but these guys were 1st class, I would definitely use them again.

March 25, 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Chris. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and thank you for your very kind words, which we will pass onto the rest of the team. Have a great day!

Rated 5 out of 5 stars

A quality repair and great…

A quality repair and great communication throughout.

February 6, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon John. Thank you for taking the time to leave us a review and your very kind words. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Vehicle repairs M&M Garage, Leek

I took my vehicle in to M&M Garage for repair and was really impressed with their service. The whole process from start to finish was really impressive. They were friendly, efficient and kept me updated throughout!

Janet and Tracy were very helpful especially!

Would totally recommend!

March 11, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Evening Wendy and thank you so much for taking the time to leave us a review and your kind words. We are pleased to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Really good experience

February 26, 2026
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Evening Jack. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on your kind words to the rest of the team. Have a great day!

Rated 2 out of 5 stars

Not the best experience

Not the best experience. Was told my car would only be in for 2-3 days. Ended up being almost 2 weeks.
I was also told that it was going to get picked up at a certain time in the morning but was later told that it was going to be a 4/5 hour window. The lady on the phone was quite rude about it too.
They’re repair itself is good but that’s about the only saving grace.

October 17, 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Abby. Thank you for your feedback, please bear with us as we try to locate your records and will come back to you shortly, and apologise for any inconvenience caused.

Rated 5 out of 5 stars

First class service

From the moment my vehicle arrived to the moment I collected it the service and communication was excellent .

Tracey kept me up to date at every stage and ensured everything ran smoothly.

December 8, 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Dominic and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

5* service

My car was damaged at 4 p.m, and by 10:30 the following morning it was already booked in, with parts being ordered immediately. Tracy was excellent throughout the entire process and kept me fully informed at every stage.

Due to work, I needed the collection of my vehicle to fit around my schedule, which was handled without any issues. The repair itself has been completed to a very high standard, and when I collected the car it was spotless inside and out.

After the stress of the initial incident, the repair experience was completely stress-free. I would highly recommend this service to anyone who has the option to use them.

November 6, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon. We would like to thank you for taking the time to leave us such a wonderful review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Car repair

Local, communicated well, repair was done before estimated time and was well done too.

November 11, 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Nigel and thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will certainly pass on your kind words to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Great communication

Great communication, very professional and the work was done to a high standard.

October 29, 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Amanda. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Very efficient

Very efficient. Good job done would recommend them for repairs.

October 31, 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Peter. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

The staff couldn't do enough to help

The staff couldn't do enough to help, called to make the arrangements, providing regular updates and supplying the courtesy car while mine was in for repair.

October 21, 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Morning Steve and thank you so much for your positive feedback. We're glad to hear you were pleased with the repairs and service provided and will pass on these comments to the rest of the team.

Rated 5 out of 5 stars

Brilliant service

All staff who I had contact with were very helpful, informative and friendly.
I wouldn't hesitate to recommend them.

October 23, 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Excellent service, good work

Excellent service. Fast and efficient.

October 23, 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Hi Nicky. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

The staff at your leek branch were very…

The staff at your leek branch were very helpful and they got the ball rolling really fast in the way from.the accident to estermation to getting car down to them and getting it fix alway kept me updated very friendly well recommended these 1000%

October 22, 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Sean . Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Same day i reportted the bump i was…

Same day i reportted the bump i was contacted booked in to access car same day booked in for repair 3 days later .it was repaird in two days very good service and polite excellent job done car clean inside and out very pleased would recomend

October 15, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Chris and thank you so much for your kind words and giving us such lovely feedback. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

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