Excellent service from m&m in leek from start to finish really helpful staff kept me informed all the way,my car came back looking like new even gave it a good wash 👍👍
Company replied
Higher Woodcroft, Leek, ST13 5QF Staffordshire, Staffordshire, GB
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Excellent service from m&m in leek from start to finish really helpful staff kept me informed all the way,my car came back looking like new even gave it a good wash 👍👍
Company replied
Reception/admin staff were excellent. Whether visiting or calling the responses were always helpful. Pleased they managed to fit in my repair when it was most convenient for me. The repair was perfe... See more
Company replied
I am over the moon the quality of my repairs that have been done. My bumper & hatch look amazing & you wouldn’t know if had ever been an accident. Tracey was amazing sorting my car to go on the transp... See more
Company replied
A 5 star service all around!!!!!! A very friendly, professional staff that put me at ease and kept me informed all the way through the repairs. The repair itself was perfect. I highly recommend this... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Higher Woodcroft, Leek, ST13 5QF, Staffordshire, Staffordshire, United Kingdom
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Fast and efficient service. With very friendly and helpful staff

Reply from Fix Auto UK - Fix Auto North Staffordshire
Superb quality of work.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Fantastic service throughout. Great communication and excellent workmanship.

Reply from Fix Auto UK - Fix Auto North Staffordshire
A fast , efficient service from start to finish. Friendly, knowledgeable and polite staff who gave regular updates and timescales. Finally my vehicle was returned in a better than new condition! Would and will recommend and use again!!!!

Reply from Fix Auto UK - Fix Auto North Staffordshire
Absolutely superb, kept me informed every step of the way. Lovely job and the car came back sparkling.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Fantastic service from start to finish
The team are very friendly and sincere
Thank you so much I wouldn’t hesitate to recommend you 🤩
Ange

Reply from Fix Auto UK - Fix Auto North Staffordshire
The customer service staff here are exceptional. Can't recommend them enough! The work carried out was of a good standard and in a reasonable time.

Reply from Fix Auto UK - Fix Auto North Staffordshire
The repair to my car was done on time and to an excellent standard. Polite and friendly service from everyone. Very impressed indeed!

Reply from Fix Auto UK - Fix Auto North Staffordshire
I cannot recommend Fix Auto UK enough. From start to finish, the service I received was outstanding. I was updated every step of the way by the wonderful Sharne (an absolute credit to the company). Nothing was too much trouble and her friendly and easy going nature just made the whole experience that bit better.
My car was collected and dropped off by a wonderful gentleman (unfortunately I didn’t get his name) and he was again extremely friendly and helpful. Thank you both.
The repair to my car was perfectly finished and not only that but my car came back sparkling.
I am more than happy with the whole customer journey and I’d like to thank you all from the bottom of my heart.
If you are reading this, looking for a car repair centre, then look no further, I can guarantee that you won’t be disappointed.
Five star treatment from start to finish

Reply from Fix Auto UK - Fix Auto North Staffordshire
Superb service from start to finish. Office staff helpful and friendly, the work was top-notch and the car was returned fully valeted and gleaming. Highly recommended

Reply from Fix Auto UK - Fix Auto North Staffordshire
very good service from start to finish.. Customer service was excellent.very satisfied. steve

Reply from Fix Auto UK - Fix Auto North Staffordshire
M&M did a great job excellent repair and the staff at Leek polite efficient and repair done before time. Car cleaned through out. Excellent all round, thank you so much.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Went out of their way to make my repair as painless as possible
Collected my vehicle from home..
Kept me up to date with how everything was going
Beautiful job.. And not forgetting the staff.. Very pleasent and efficient

Reply from Fix Auto UK - Fix Auto North Staffordshire
M+M in Leek gave an excellent service throughout the process. Prompt and Polite communication, all questions answered comprehensively and in a timely manner. Their admin / office staff always returned my calls. The repair was of a high quality, completed before the estimated time and the vehicle returned cleaned + valeted very well.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Repair from an accident!! Brilliant collection of car and the customer service was second to none kept me fully informed of the repair !! Great service and the man was lovely and friendly and went over and above
Thanks all

Reply from Fix Auto UK - Fix Auto North Staffordshire
My car went to fixed in the leek branch and I can honestly say they have done an amazing job, they kept me informed and let me know when it was finished, they are brilliant and my car is gleaming inside and out, so a big thank you for everything and the lovely, helpful lady's on the phone, thank you x

Reply from Fix Auto UK - Fix Auto North Staffordshire
Extremely professional kept me informed throughout and the repair was carried out absolutely perfect can't recommend enough fantastic job thank you

Reply from Fix Auto UK - Fix Auto North Staffordshire
Had a crash repair done here recently. Work was perfect, really lovely job. Completed very quickly, nice courtesy car and fantastic customer service. Would recommend.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Sharne and tracy were both extremely helpful through the entire process of having my vehicle repaired. They assisted with any issues I had trying gain a courtesy car and kept me updated during the entire repair.

Reply from Fix Auto UK - Fix Auto North Staffordshire

Reply from Fix Auto UK - Fix Auto North Staffordshire
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