Fix Auto UK - Fix Auto North Staffordshire Reviews 

211
TrustScore 5 out of 5

4.9

Higher Woodcroft, Leek, ST13 5QF Staffordshire, Staffordshire, GB


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Rated 5 out of 5 stars

Excellent service from m&m in leek from start to finish really helpful staff kept me informed all the way,my car came back looking like new even gave it a good wash 👍👍

Company replied

Rated 5 out of 5 stars

Reception/admin staff were excellent. Whether visiting or calling the responses were always helpful. Pleased they managed to fit in my repair when it was most convenient for me. The repair was perfe... See more

Company replied

Rated 5 out of 5 stars

I am over the moon the quality of my repairs that have been done. My bumper & hatch look amazing & you wouldn’t know if had ever been an accident. Tracey was amazing sorting my car to go on the transp... See more

Company replied

Rated 5 out of 5 stars

A 5 star service all around!!!!!! A very friendly, professional staff that put me at ease and kept me informed all the way through the repairs. The repair itself was perfect. I highly recommend this... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto North Staffordshire

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Higher Woodcroft, Leek, ST13 5QF, Staffordshire, Staffordshire, United Kingdom

  • 01538 385613

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

5,717 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional throughout

Very professional throughout.
A great company to deal with.
David Bond.

July 1, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Mr Bond and thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Fabulous job and so professional

Fabulous job and so professional. 100% recommend to anyone. I have just picked up my car and it’s in absolutely perfect condition - literally it’s show room. So happy. Couldn’t ask for better service.

July 31, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Julie and we would like to thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Everything perfect

Everything perfect

July 17, 2025
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Reply from Fix Auto UK - Fix Auto North Staffordshire


Good Morning Mrs Ashby. We are so pleased that you have taken the time to leave us a review and glad to hear you had a great experience. We will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Great service

Professional yet friendly and accommodating. Great communication throughout.
Faultless repair. Would recommend to anyone.

May 28, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Maria. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the great review to the rest of the team. Have a lovely day!

Rated 5 out of 5 stars

I can not thank this garage enough for…

I can not thank this garage enough for everything they have done for me from collecting my car to delivering back home for me absolutely fantastic staff and a special thank you to Tracy who has had to listen to me go on but I would rate them 11 out of 10 thank you so much I would highly recommend this garage

May 6, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire


Good Morning Gareth. We would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the excellent review and feedback to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Car repair

Really impressed. Very professional and the ladies on the desk are very friendly and helpful. Needed a new bumper and damage above it and on the wheel fixing after someone hit the side of my car. They've done a brilliant job and the car looks the best it's ever looked!

April 17, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Avril and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience with our staff and that the repairs are brilliant. I will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Excellent customer service

After having my car stolen and then recovered by the police, my car was taken back to this garage. The whole experience was very stressful as Toyota were in the process of manufacturing a new part which was on back order, but the one constant thing that remained constantly good was the service from M&M. Everyone was very friendly and helpful at the garage and a massive thanks to Tracy for her wonderful customer service skills. Is the second time I’ve had my car repaired here and would highly recommend this garage.

March 17, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire


Good Morning Matthew. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Very efficient

The entire country process was very slick. Special mention to Janet Carter who kept me informed throughout.

November 1, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning [Diane. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to Janet and the rest of the team. Have a great day!

Rated 5 out of 5 stars

Very professional and a great job

The repairs are first class and the company kept me up to date at all times. A special mention to Tracy who was brilliant at liaising with me. Fully recommended.

November 12, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good afternoon Mr Thorley. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to Tracy and the rest of the team. Have a great day!

Rated 5 out of 5 stars

5* customer experience

Julie was exceptional from start to finish. So friendly, helpful and customer focussed. It is clear that M+M prioritise the customer experience and Julie is a shining example of doing just this. Thank you.

October 2, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Kate and thank you for your feedback and such kind words. We are glad to hear that you had a great experience and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Full of praise for this company

Full of praise for this company. The whole process from first contact to completion of the vehicle repair was exemplary and handled smoothly with efficiency and friendliness.
The car was presented back to me in pristine condition and looked like a brand new car.
I would really recommend.

September 18, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon Phil. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

M&M made me smile again ☺️

Ide searched for almost a year to find the perfect transit custom sport and eventually I found my dream van .
Stunning low mileage auto sport in grey 😍
Ide only had it 2 weeks and the forklift at work ran into the back of it causing a lot of damage 😬
I honestly was in shock and totally devastated , just could not believe it was now turned into a wreck .
M&M vehicle repairs leek stepped up to the challenge to make my dream van shine again ✨️.
I can honestly say that there can't be another company in the uk as good as these guys .
Totally brilliant through every level from reception to the finished product.
My van came back to me just as perfect as it was before the accident it made me smile when I first saw it☺️ I smiled all the way home 😃
and a week later ime actually still smiling because they've done such an amazing job 😀 .
Isn't that brilliant when a local company can make you feel like that then .
Thank you so much guys

August 14, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Afternoon John. We are so glad that you gave us the opportunity to look after you and your treasured vehicle and everything went smoothly. What lovely words and thank you so much for taking the time to feed back to us that you had a great experience. We will share the positive feedback with all the team. Have a great day!

Rated 5 out of 5 stars

Great customer service

Great customer service. They were happy to replace window glass that I'd already purchased. Good communications.

July 8, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Anthony. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

These guys are brilliant they looked…

These guys are brilliant they looked after me very well
Keep me updated when my Skoda Octavia VRS in for repair when it got hit by a Royal Mail van I would definitely be recommending them in future they even pick up your and drop it off too after been repaired I wish I could give more than 5 stars

July 25, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire


Good Morning Liam and thank you for taking the time to leave us a review. We're glad to hear you had a great experience with us during this difficult time and we will pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, super friendly staff. Communication was great, I knew what was going on and when. They even allowed me to keep the hire car over the weekend as I wasn’t able to pick my car up on the Friday. Outstanding repair as well of course. Would not hesitate to recommend. Thank you.

March 1, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Chrissie and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

I would highly recommend M&M

I would highly recommend M&M, my car was repaired to an excellent standard. Staff were extremely helpful and friendly. Work was completed on time and any query I had they dealt with efficiently. I wouldn't hesitate in taking my car to them again. Thanks

March 15, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good afternoon. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Excellent service from M&M vehicle…

Excellent service from M&M vehicle repair
Booking in easy
Dropped off the vehicle off and stepped into a higher car
They kept me up to date with the repair
Informed me that the vehicle was ready.
Went to pick up my repaired vehicle and dropped off my hire vehicle and M&M arranged the pick up of my hire vehicle.
Excellent work from the 2 receptionists
It had been excellently valeted , it looked like brand new

March 1, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good afternoon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 5 out of 5 stars

Great communication

Great communication and quick friendly service on drop off and pick up. Lovely staff. Would recommend.

March 11, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good afternoon Kate. Glad to hear you had a great experience we'll pass on the good review to the rest of the team and thanks again for your positive feedback. Have a great day!

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with. Lovely friendly helpful staff. A cracking repair as the van came back better than it was before the accident. (And a lot cleaner!)

July 17, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good afternoon Chris. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!

Rated 4 out of 5 stars

Excellent service

Excellent service unfortunately one of the brackets came undone requiring a second ( very quick ) visit and all good now 😊👍

May 23, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto North Staffordshire

Good Morning Phil. We're glad to hear you had a great experience and would like to thank you for taking the time to provide us with your feedback. We will pass on the good review to the rest of the team. Have a great day!

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