Excellent service from m&m in leek from start to finish really helpful staff kept me informed all the way,my car came back looking like new even gave it a good wash 👍👍
Company replied
Higher Woodcroft, Leek, ST13 5QF Staffordshire, Staffordshire, GB
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Excellent service from m&m in leek from start to finish really helpful staff kept me informed all the way,my car came back looking like new even gave it a good wash 👍👍
Company replied
Reception/admin staff were excellent. Whether visiting or calling the responses were always helpful. Pleased they managed to fit in my repair when it was most convenient for me. The repair was perfe... See more
Company replied
I am over the moon the quality of my repairs that have been done. My bumper & hatch look amazing & you wouldn’t know if had ever been an accident. Tracey was amazing sorting my car to go on the transp... See more
Company replied
A 5 star service all around!!!!!! A very friendly, professional staff that put me at ease and kept me informed all the way through the repairs. The repair itself was perfect. I highly recommend this... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Higher Woodcroft, Leek, ST13 5QF, Staffordshire, Staffordshire, United Kingdom
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My car was damaged at 4 p.m, and by 10:30 the following morning it was already booked in, with parts being ordered immediately. Tracy was excellent throughout the entire process and kept me fully informed at every stage.
Due to work, I needed the collection of my vehicle to fit around my schedule, which was handled without any issues. The repair itself has been completed to a very high standard, and when I collected the car it was spotless inside and out.
After the stress of the initial incident, the repair experience was completely stress-free. I would highly recommend this service to anyone who has the option to use them.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Local, communicated well, repair was done before estimated time and was well done too.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Great communication, very professional and the work was done to a high standard.

Reply from Fix Auto UK - Fix Auto North Staffordshire

Reply from Fix Auto UK - Fix Auto North Staffordshire
The staff couldn't do enough to help, called to make the arrangements, providing regular updates and supplying the courtesy car while mine was in for repair.

Reply from Fix Auto UK - Fix Auto North Staffordshire
All staff who I had contact with were very helpful, informative and friendly.
I wouldn't hesitate to recommend them.

Reply from Fix Auto UK - Fix Auto North Staffordshire

Reply from Fix Auto UK - Fix Auto North Staffordshire
The staff at your leek branch were very helpful and they got the ball rolling really fast in the way from.the accident to estermation to getting car down to them and getting it fix alway kept me updated very friendly well recommended these 1000%

Reply from Fix Auto UK - Fix Auto North Staffordshire
Same day i reportted the bump i was contacted booked in to access car same day booked in for repair 3 days later .it was repaird in two days very good service and polite excellent job done car clean inside and out very pleased would recomend

Reply from Fix Auto UK - Fix Auto North Staffordshire
Fix Auto handled the repair of our Tiguan via third party insurer, the repairs were completed professionally and one day faster than estimated.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Very pleased with the repair, vehicle looks like it has just driven out of the showroom, excellent customer service, would highly recommend.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Fantastic service from start to finish. Unfortunately my car was revered into, having gone down the insurance route, M&M at leek kept me informed at all times, they were thorough and friendly and nothing was too much trouble. I’d definitely recommend them to friends and family.

Reply from Fix Auto UK - Fix Auto North Staffordshire
All done in good time to an excellent standard , very helpful receptionists

Reply from Fix Auto UK - Fix Auto North Staffordshire
M&M did a fantastic job of repairing my car, cleaning it inside and out too. It looks like new again. Thank you!

Reply from Fix Auto UK - Fix Auto North Staffordshire
The service was very good. The staff at M&M Leek were very friendly and the repair work was to a high standard.

Reply from Fix Auto UK - Fix Auto North Staffordshire
From the first contact to the final hand back of my vehicle this service was excellent. The staff are friendly, professional and helpful. Repair of front end collision damage was to a very high standard. Would highly recommend.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Always polite, friendly staff who are very helpful and knowledgeable. You are always updated with your repairs as they progress. Cannot fault the team as they ALWAYS have provided me with excellent service!

Reply from Fix Auto UK - Fix Auto North Staffordshire
Fantastic service from start to finish.
Telephone calls to keep me up to date with progress.
Brilliant workmanship (paint was perfect match).
Couldn’t do enough for me.
Would definitely use again.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Excellent service and my car repaired to look like new.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Could not have asked for more from this company, Tracey at Leek always kept us in the loop. Our car was picked up from Buxton and delivered back when the work was complete.
Upon receiving our car back it looked like it was brand new and just come out of the show room.
The delivery driver Phil was also very professional and a lovely gentleman.

Reply from Fix Auto UK - Fix Auto North Staffordshire
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