Excellent service from m&m in leek from start to finish really helpful staff kept me informed all the way,my car came back looking like new even gave it a good wash 👍👍
Company replied
Higher Woodcroft, Leek, ST13 5QF Staffordshire, Staffordshire, GB
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Excellent service from m&m in leek from start to finish really helpful staff kept me informed all the way,my car came back looking like new even gave it a good wash 👍👍
Company replied
Reception/admin staff were excellent. Whether visiting or calling the responses were always helpful. Pleased they managed to fit in my repair when it was most convenient for me. The repair was perfe... See more
Company replied
I am over the moon the quality of my repairs that have been done. My bumper & hatch look amazing & you wouldn’t know if had ever been an accident. Tracey was amazing sorting my car to go on the transp... See more
Company replied
A 5 star service all around!!!!!! A very friendly, professional staff that put me at ease and kept me informed all the way through the repairs. The repair itself was perfect. I highly recommend this... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Higher Woodcroft, Leek, ST13 5QF, Staffordshire, Staffordshire, United Kingdom
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Excellent service throughout faultless
Had doubts but needn't have very professional outfit

Reply from Fix Auto UK - Fix Auto North Staffordshire
Excellent communication, really friendly also professional. Great job done.

Reply from Fix Auto UK - Fix Auto North Staffordshire

Reply from Fix Auto UK - Fix Auto North Staffordshire

Reply from Fix Auto UK - Fix Auto North Staffordshire
My car was involved in a minor accident and was sent to Fix Auto in Leek. I met two excellent ladies who work on the reception- Sharne and Tracy. They were very friendly and welcoming and made me feel at ease. After my car was booked in I went on holiday and throughout my holiday they regularly updated me with progress. When my car was ready I was extremely impressed with the quality of the repair. Overall a fabulous service.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Perfect repair. Kept informed at all stages of they process. Friendly and helpful customer service. Repair completed before estimated time.

Reply from Fix Auto UK - Fix Auto North Staffordshire

Reply from Fix Auto UK - Fix Auto North Staffordshire
Excellent quality work , calls answered promptly and clear updates on progress given.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Everything from picking my car up and leaving a courtesy car to the repair, and bring it back when they said they would was spot on. Well done.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Car repair excellent and car fully valeted before return. Good communication with company, only negative was time taken but this was due to a part shortage and out with the garages control.

Reply from Fix Auto UK - Fix Auto North Staffordshire

Reply from Fix Auto UK - Fix Auto North Staffordshire
Always kept me informed and staff and delivery drivers were polite and very helpful.

Reply from Fix Auto UK - Fix Auto North Staffordshire
I recently had a bump in my car.
Through my Insurance cover fix Auto UK dealt with my car, they were very professional and quick from start to finish.
I would 100% recommend them.

Reply from Fix Auto UK - Fix Auto North Staffordshire
My car has been long than 3 weeks and they only fixed the body work from the incident but didn't look for the other issues.I received the car and the sound of the defects is clear .. but they did nothing about it

Reply from Fix Auto UK - Fix Auto North Staffordshire
All the staff have been excellent
Thank you

Reply from Fix Auto UK - Fix Auto North Staffordshire
Leek store.
Used this M&M twice now and wow amazing. Always amazing service, will be so flexible around you for picking up and dropping off your car! Staff are fantastic and top level work done always!!! Could not recommend them enough x

Reply from Fix Auto UK - Fix Auto North Staffordshire
From start to finish a positive experience. The office staff were great and kept me updated. Also was informed on line and texts about the status with regular updates. Courtesy car drop off and collection service was also efficient and friendly drop off driver. Last but not least excellent repair to car.
Thank you to all the team at the Staffordshire branch that created a first class repair service.

Reply from Fix Auto UK - Fix Auto North Staffordshire
Sian and the team handled my vehicle repair excellently. I was kept informed throughout the process, the level of work was carried out to an extremely high standard. I can’t rate them highly enough.

Reply from Fix Auto UK - Fix Auto North Staffordshire
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