Excellent experience from start to finish. My Tesla has been repaired exceptionally well and you wouldn’t even know it’s been repaired. I was updated all along the way. Very happy with the service and... See more
Company replied
Location
Switch locationPortland Road, Longton, ST3 1EW Stoke-on-Trent, Staffordshire, GB
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Really happy that the car has been repaired to a really good standard. The quality of repair means that you wouldn't know the accident had happened. Staff were helpful at every interaction. The repai... See more
Company replied
The service from start to finish was excellent. I had my car picked up from my home on 26th November 2022 and placed in a queue to be repaired. I was given regular updates by Nicky and Phil. The re... See more
Company replied
Amazing customer service! Couldn’t do enough to help me out especially being a female who doesn’t have a clue with cars 😂 lovely front of house staff and amazing mechanics getting everything fixed to... See more
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Company details
About Fix Auto UK - Fix Auto Stoke-on-Trent
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Portland Road, Longton, ST3 1EW, Stoke-on-Trent, Staffordshire, United Kingdom
- 01782 315242
4.8
Excellent
257 reviews
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Excellent customer service and repairs.
Excellent customer service and repairs.
1st class service all round
December 16, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Simon. We would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the good review and your kind words to the rest of the team. Have a great day!
Friendly staff
Friendly staff, gave options on how to best to repair car. Booked in easily, great communication via phone and WhatsApp. Accommodating in allowing me to bring car in the night before. Surprise when I collected car as it had been valeted inside and out
December 9, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon. We would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Staff were friendly and helpful
Staff were friendly and helpful, repair was booked in fast, the work was carried out quickly and the repair and replacement door was done to a high standard, with no evidence that someone had reversed into me,
Would highly recommend 10/10
November 17, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Jason. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review and your kind words to the rest of the team. Have a great day!
Excellent repair company
From the start to the finish my experience was nothing short of fabulous. My repair was done brilliantly and that’s all what clients want - communication, honesty and a good job which was exactly what I got.
November 10, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Maxine, We really appreciate you taking the time to provide us with your feed back and so pleased that everything went smoothly. We're glad to hear you had a great experience and will pass on your kind words to the rest of the team. Have a great day!
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Cordelia and we would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Regular updates with both phone calls…
Regular updates with both phone calls and e-mails
Repairs were excellent too!
November 25, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Sandra and we thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on your kind words to the rest of the team. Have a great day!
The whole process was very quick and…
The whole process was very quick and easy! Had my damages fixed within the same week and it all went very smoothly :)
November 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Anouska and thank you so much for taking the time to leave us a review. We very much appreciate your feedback which is important to us and thank you for you kind words which we will pass on to the rest of the team. Have a great day!
Five star service!!
Five star service!!! So helpful and always answered a question!! Can't recommend them enough.
November 14, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Josh. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and appreciate your feedback. We will pass on your lovely comments to the rest of the team. Have a great day!
Perfect experience
The staff were really friendly and kept well informed at every stage. They sorted my rental vehicle and arranged its return too. My car was returned spotless clean on the inside and out which was a lovely touch. Really good experience with them all round. Shout out to Clare & Judith.
November 12, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Jack and thank you for taking the time to leave us a review. We're glad to hear you had a great experience, we will pass on the good review to the rest of the team. Have a great day!
5* service
Second time using M&M, this time it was through insurance. Such an easy process, everything was explained throughly in person to my partner and on the phone to myself. All the staff we spoke to were very friendly and professional, and kept us in the loop the entire time.
The process of the car going in to be fixed and it being back at home again, like new, was as little as 2 weeks.
Won't hesitate to use again, thank you.
November 14, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Hannah. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review along with your very kind words, to the rest of the team. Have a great day!
Ecxcellent service
Ecxcellent service
Fixed the auto-provided courtesy car and did a very good paint repair on my vehicle. It was part of an insurance claim. I have added some extra paint work (minor scratchers on other side of the car )for a very reasonable price . The only negative to say is that the work took more than a week, even though the initial time frame was 5 days. As they have provided a courtesy car, it wasn't a major issue.
November 14, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and were happy with our service and the repairs carried out to your vehicle. We will pass on the good review to the rest of the team. Have a great day!
Great Customer Experience
The staff were really understanding, friendly and really helpful. In fact every member of staff I interacted with were fantastic and kept me updated on the progress of the repair. The repair work done on my car is to a brilliant standard (I can't see where the damage was), and the work looks as good as when I had the car from new. Thank you to the whole team at M&M for getting me back on the road.
November 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and you were pleased with our service and repairs that were carried out to your vehicle. We will pass on the good review to the rest of the team. Have a great day!
Excellent customer service
Excellent customer service, always keeping you updated on how the repair is progressing
October 21, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Peter. We really appreciate you taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Great company to deal with
Great company to deal with, brilliant communication from arranging pick-up to the home delivery. No signs of any kind of repairs and delivered clean and shiny. After overnight software update problem with window showed up but managed to calibrate and don't need to go back with complain(not everyone could).
November 7, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning, and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and everything is sorted for you. We will pass on the good review and your kind words to the rest of the team. Have a great day!
First class service from start to…
First class service from start to finish, kept me informed every step of the way , even though I lived in Manchester delivering my vehicle without a question after the repair. Thanks again 🙏
November 8, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Gary and we thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Very well organised and did exactly…
Very well organised and did exactly what they said they would do.
October 30, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Jon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and we will share your lovely feedback with the rest of the team. Have a great day!
Professional customer service
Professional customer service from all staff especially from Claire who I spoke with several times. This is the first time using this company. I'm always skeptical, as a female, about using car garages but i felt at ease from start to finish. I will be using M & M Vehicle repair in the future. Thank you
October 29, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Michelle and thank you so much for taking the time to leave us a review. We are glad you had a great experience and felt comfortable with us and will pass on your very kind words to Clare and the rest of the team. Have a great day!
Superb from start to finish
Really impressive service. Car collected and delivered back to my home. I was kept up to date throughout the repairs and really couldn’t have asked for more!
October 28, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Alex. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Amazing customer service
Amazing customer service! Couldn’t do enough to help me out especially being a female who doesn’t have a clue with cars 😂 lovely front of house staff and amazing mechanics getting everything fixed to an amazing standard and went the extra mile to make sure my car was fully fixed and drivable. Amazing would 10000% use them again!!!!
October 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Olivia and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Excellent service from start to finish…
Excellent service from start to finish and also help with the hire cars delivery and return - first class service all round. Even gave me a fully charged car back, simple but effective gesture.
October 23, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Mark. Thank you so much for taking the time to provide us with such positive feedback. We're glad everything went well and you were pleased with our service and will pass your comments on to the rest of the team. Have a great day.
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