Excellent results, above and beyond what was expected, everyone was also polite, helpful and at the other end of a phone when needed. Very grateful from a woman whose husband had died and was n... See more
Company replied
Location
Switch locationPortland Road, Longton, ST3 1EW Stoke-on-Trent, Staffordshire, GB
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My car was in for repair and although the communication was good the dates given for the repair completion were confusing. I was told it would take 5 weeks and because I was going on holiday for th... See more
Excellent communication, kept me up to date with the progress of my repairs. Helped me to extend my hire car dates with efficiency and minimal disruption. Friendly and made me feel like I was... See more
Company replied
The service from start to finish was excellent. I had my car picked up from my home on 26th November 2022 and placed in a queue to be repaired. I was given regular updates by Nicky and Phil. The re... See more
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Company details
About Fix Auto UK - Fix Auto Stoke-on-Trent
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Portland Road, Longton, ST3 1EW, Stoke-on-Trent, Staffordshire, United Kingdom
- 01782 315242
4.7
Excellent
267 reviews
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Ecxcellent service
Ecxcellent service
Fixed the auto-provided courtesy car and did a very good paint repair on my vehicle. It was part of an insurance claim. I have added some extra paint work (minor scratchers on other side of the car )for a very reasonable price . The only negative to say is that the work took more than a week, even though the initial time frame was 5 days. As they have provided a courtesy car, it wasn't a major issue.
November 14, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and were happy with our service and the repairs carried out to your vehicle. We will pass on the good review to the rest of the team. Have a great day!
Great Customer Experience
The staff were really understanding, friendly and really helpful. In fact every member of staff I interacted with were fantastic and kept me updated on the progress of the repair. The repair work done on my car is to a brilliant standard (I can't see where the damage was), and the work looks as good as when I had the car from new. Thank you to the whole team at M&M for getting me back on the road.
November 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and you were pleased with our service and repairs that were carried out to your vehicle. We will pass on the good review to the rest of the team. Have a great day!
Excellent customer service
Excellent customer service, always keeping you updated on how the repair is progressing
October 21, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Peter. We really appreciate you taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Great company to deal with
Great company to deal with, brilliant communication from arranging pick-up to the home delivery. No signs of any kind of repairs and delivered clean and shiny. After overnight software update problem with window showed up but managed to calibrate and don't need to go back with complain(not everyone could).
November 7, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning, and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and everything is sorted for you. We will pass on the good review and your kind words to the rest of the team. Have a great day!
First class service from start to…
First class service from start to finish, kept me informed every step of the way , even though I lived in Manchester delivering my vehicle without a question after the repair. Thanks again 🙏
November 8, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Gary and we thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Very well organised and did exactly…
Very well organised and did exactly what they said they would do.
October 30, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Jon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and we will share your lovely feedback with the rest of the team. Have a great day!
Professional customer service
Professional customer service from all staff especially from Claire who I spoke with several times. This is the first time using this company. I'm always skeptical, as a female, about using car garages but i felt at ease from start to finish. I will be using M & M Vehicle repair in the future. Thank you
October 29, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Michelle and thank you so much for taking the time to leave us a review. We are glad you had a great experience and felt comfortable with us and will pass on your very kind words to Clare and the rest of the team. Have a great day!
Superb from start to finish
Really impressive service. Car collected and delivered back to my home. I was kept up to date throughout the repairs and really couldn’t have asked for more!
October 28, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Alex. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Amazing customer service
Amazing customer service! Couldn’t do enough to help me out especially being a female who doesn’t have a clue with cars 😂 lovely front of house staff and amazing mechanics getting everything fixed to an amazing standard and went the extra mile to make sure my car was fully fixed and drivable. Amazing would 10000% use them again!!!!
October 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Olivia and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Excellent service from start to finish…
Excellent service from start to finish and also help with the hire cars delivery and return - first class service all round. Even gave me a fully charged car back, simple but effective gesture.
October 23, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Mark. Thank you so much for taking the time to provide us with such positive feedback. We're glad everything went well and you were pleased with our service and will pass your comments on to the rest of the team. Have a great day.
Excellent customer service
Excellent customer service
The service received from initial contact to drop off and pick up was outstanding. I have t experienced this level of brilliant customer service for a long time. The staff were incredible- Nicoleta was exceptional! Cheerful, friendly, polite- just wonderful!
October 27, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Jayne and thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Excellent service from the start
Excellent service from the start. Quickly arranged collection of my vehicle. Repair was done quickly and to a high standard, car returned promptly washed and vacuumed.
Everyone I spoke to in the office and the collection and delivery drivers were helpful and polite.
October 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Anita. Thank you for taking the time to leave us a review and provide feedback. Its great to hear you had a wonderful experience we'll pass on the good review to the rest of the team. Have a great day!
Repair first class
Repair first class, staff very helpful and kept me up to date with the progress of the job. Car returned in a very clean condition. No complaints at all.
October 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Rita. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Very satisfied with how the whole…
Very satisfied with how the whole experience went with M&M from the estimate to the car being repaired to a high standard highly recommended
October 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon John. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Showroom quality
Very helpful and responsive, start to finish. Car looks superb likes it’s come out of the showroom and repair work was really high quality
October 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Dave, thank you so much for taking the time to leave us a review and your kind words. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
It was just great from start to…
It was just great from start to finsh,helpful friendly people,
Jo was great on desk, my car was really clean when I got it back which I wasn't expecting, great .it was that goid I've booked in for some sign writing on my car,hopefully with this great review I get little discount.
Fantastic company
Nick blackshaw
October 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Nick and thank you for your feedback, we really do appreciate you taking the time to do this. We are glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Highly recommend
The staff are polite, knowledgeable, helpful, easy to speak to. The service and workmanship I cannot fault. I was kept informed throughout. I would certainly recommend this branch of Fix Auto.
October 6, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning [name]. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
All the team at M&M auto were…
All the team at M&M auto were fantastic. Kept me informed throughout with strong comms.
Kudos guys
October 10, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Stephen. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Repairs look to be good
Repairs look to be good. M & M kept us informed what stages the repairs were and the staff were very proffesional.
October 6, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Pete. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and your feedback is important to us. We will pass on the good review to the rest of the team. Have a great day!
Everything was sorted for me it…
Everything was sorted for me it couldn't of been easier they reassured me and explained everything at every step
September 30, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Stephanie and thank you for taking the time to leave us a review. Your feedback is important to us and we're glad to hear that everything went well and will pass on the good review to the rest of the team. Have a great day!
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