Excellent experience from start to finish. My Tesla has been repaired exceptionally well and you wouldn’t even know it’s been repaired. I was updated all along the way. Very happy with the service and... See more
Company replied
Location
Switch locationPortland Road, Longton, ST3 1EW Stoke-on-Trent, Staffordshire, GB
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Really happy that the car has been repaired to a really good standard. The quality of repair means that you wouldn't know the accident had happened. Staff were helpful at every interaction. The repai... See more
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The service from start to finish was excellent. I had my car picked up from my home on 26th November 2022 and placed in a queue to be repaired. I was given regular updates by Nicky and Phil. The re... See more
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Amazing customer service! Couldn’t do enough to help me out especially being a female who doesn’t have a clue with cars 😂 lovely front of house staff and amazing mechanics getting everything fixed to... See more
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Company details
About Fix Auto UK - Fix Auto Stoke-on-Trent
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Portland Road, Longton, ST3 1EW, Stoke-on-Trent, Staffordshire, United Kingdom
- 01782 315242
4.8
Excellent
257 reviews
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Excellent customer service
Excellent customer service
The service received from initial contact to drop off and pick up was outstanding. I have t experienced this level of brilliant customer service for a long time. The staff were incredible- Nicoleta was exceptional! Cheerful, friendly, polite- just wonderful!
October 27, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Jayne and thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Excellent service from the start
Excellent service from the start. Quickly arranged collection of my vehicle. Repair was done quickly and to a high standard, car returned promptly washed and vacuumed.
Everyone I spoke to in the office and the collection and delivery drivers were helpful and polite.
October 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Anita. Thank you for taking the time to leave us a review and provide feedback. Its great to hear you had a wonderful experience we'll pass on the good review to the rest of the team. Have a great day!
Repair first class
Repair first class, staff very helpful and kept me up to date with the progress of the job. Car returned in a very clean condition. No complaints at all.
October 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Rita. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Very satisfied with how the whole…
Very satisfied with how the whole experience went with M&M from the estimate to the car being repaired to a high standard highly recommended
October 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon John. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Showroom quality
Very helpful and responsive, start to finish. Car looks superb likes it’s come out of the showroom and repair work was really high quality
October 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Dave, thank you so much for taking the time to leave us a review and your kind words. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
It was just great from start to…
It was just great from start to finsh,helpful friendly people,
Jo was great on desk, my car was really clean when I got it back which I wasn't expecting, great .it was that goid I've booked in for some sign writing on my car,hopefully with this great review I get little discount.
Fantastic company
Nick blackshaw
October 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Nick and thank you for your feedback, we really do appreciate you taking the time to do this. We are glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Highly recommend
The staff are polite, knowledgeable, helpful, easy to speak to. The service and workmanship I cannot fault. I was kept informed throughout. I would certainly recommend this branch of Fix Auto.
October 6, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning [name]. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
All the team at M&M auto were…
All the team at M&M auto were fantastic. Kept me informed throughout with strong comms.
Kudos guys
October 10, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Stephen. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Repairs look to be good
Repairs look to be good. M & M kept us informed what stages the repairs were and the staff were very proffesional.
October 6, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Pete. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and your feedback is important to us. We will pass on the good review to the rest of the team. Have a great day!
Everything was sorted for me it…
Everything was sorted for me it couldn't of been easier they reassured me and explained everything at every step
September 30, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Stephanie and thank you for taking the time to leave us a review. Your feedback is important to us and we're glad to hear that everything went well and will pass on the good review to the rest of the team. Have a great day!
Great Experience
Great, helpful, friendly staff! Reassured me and kept me upto date with everything, made quite a stressful situation into a walk in the park ☺️ thank you!
September 25, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Sadie. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Excellent customer service and repair…
Excellent customer service and repair done to a high standard
October 1, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon David. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Ver good experience
Firstly the body repair job with my car is excellent. The M&M staff though made a real difference being so helpful when I ran into a few problems because of being overseas. Also I had a vat registration problem with my insurance company and again they helped me sort it within hours, (the insurance company were also v helpful).
So a good experience and I would definitely use them again
September 29, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Patrick. We really appreciate you taking the time to post a review for us. We are glad to hear you are pleased and had great experience and will pass on the good review to the rest of the team. Have a great day!
Very pleaseed
Just had my car back from fix auto UK very happy with the repairs & service especially from Nicoleta who kept me updated.
August 18, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Mr Goodwin and we would like to thank you for giving us such a wonderful review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Great Experience
My experience has been great following being involved in ann accident. Fix Auto UK, Stoke-on-Trent and the reception and back-office staff have been great. I have been kept informed at every point and I have had no issues. Thank you for your Professional touch and to Judy for the chats.
September 24, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Andrew and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on your kind words to the rest of the team. Have a great day!
Very professional
Very professional. Excellent workmanship. Extremely please with the finish. Would recommend for any type of body work
September 23, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Marion. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Quality …
Excellent service with very high quality work. Performed very quickly and efficiently.
September 1, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Richard. Thank you for taking the time to leave us a review and we are pleased to hear that you had a great experience with us. We will pass on the good review to the rest of the team. Have a great day!
M&m Stoke have done a cracking job on…
M&m Stoke have done a cracking job on my classic mini,you would never know it’s been there,girls on reception where really helpful and even sent pics of it when finished as I was missing my mini and just wanted to see it.Top clash work
September 11, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon David. We really appreciate you taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
They Did some insurance work to my van…
They Did some insurance work to my van after a front end bump The quality of work was excellent , and can not tell at all, paint match spot on ,took a while to complete but this was just down to parts availability and had a courtesy vehicle so it was no inconvenience ,and communication was good to let me know where it was at
September 2, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience with ourselves and we will pass on the good review to the rest of the team. Have a great day!
Judy and all the staff were very…
Judy and all the staff were very helpful and and answered all my questions .very polite.
Kept me informed at all times on the repair on my car. And when I got my car back delivered to my house. It was a brilliant repair just like a new car .workmanship was first class .am very impressed
September 9, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Mark, and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience with ourselves and we will share this with Judy and the rest of the team. Have a great day!
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