Excellent results, above and beyond what was expected, everyone was also polite, helpful and at the other end of a phone when needed. Very grateful from a woman whose husband had died and was n... See more
Company replied
Location
Switch locationPortland Road, Longton, ST3 1EW Stoke-on-Trent, Staffordshire, GB
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See what reviewers are saying
My car was in for repair and although the communication was good the dates given for the repair completion were confusing. I was told it would take 5 weeks and because I was going on holiday for th... See more
Excellent communication, kept me up to date with the progress of my repairs. Helped me to extend my hire car dates with efficiency and minimal disruption. Friendly and made me feel like I was... See more
Company replied
The service from start to finish was excellent. I had my car picked up from my home on 26th November 2022 and placed in a queue to be repaired. I was given regular updates by Nicky and Phil. The re... See more
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Company details
About Fix Auto UK - Fix Auto Stoke-on-Trent
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Portland Road, Longton, ST3 1EW, Stoke-on-Trent, Staffordshire, United Kingdom
- 01782 315242
4.7
Excellent
267 reviews
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Great Experience
Great, helpful, friendly staff! Reassured me and kept me upto date with everything, made quite a stressful situation into a walk in the park ☺️ thank you!
September 25, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Sadie. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Excellent customer service and repair…
Excellent customer service and repair done to a high standard
October 1, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon David. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Ver good experience
Firstly the body repair job with my car is excellent. The M&M staff though made a real difference being so helpful when I ran into a few problems because of being overseas. Also I had a vat registration problem with my insurance company and again they helped me sort it within hours, (the insurance company were also v helpful).
So a good experience and I would definitely use them again
September 29, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Patrick. We really appreciate you taking the time to post a review for us. We are glad to hear you are pleased and had great experience and will pass on the good review to the rest of the team. Have a great day!
Very pleaseed
Just had my car back from fix auto UK very happy with the repairs & service especially from Nicoleta who kept me updated.
August 18, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Mr Goodwin and we would like to thank you for giving us such a wonderful review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Great Experience
My experience has been great following being involved in ann accident. Fix Auto UK, Stoke-on-Trent and the reception and back-office staff have been great. I have been kept informed at every point and I have had no issues. Thank you for your Professional touch and to Judy for the chats.
September 24, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Andrew and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on your kind words to the rest of the team. Have a great day!
Very professional
Very professional. Excellent workmanship. Extremely please with the finish. Would recommend for any type of body work
September 23, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Marion. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Quality …
Excellent service with very high quality work. Performed very quickly and efficiently.
September 1, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Richard. Thank you for taking the time to leave us a review and we are pleased to hear that you had a great experience with us. We will pass on the good review to the rest of the team. Have a great day!
M&m Stoke have done a cracking job on…
M&m Stoke have done a cracking job on my classic mini,you would never know it’s been there,girls on reception where really helpful and even sent pics of it when finished as I was missing my mini and just wanted to see it.Top clash work
September 11, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon David. We really appreciate you taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
They Did some insurance work to my van…
They Did some insurance work to my van after a front end bump The quality of work was excellent , and can not tell at all, paint match spot on ,took a while to complete but this was just down to parts availability and had a courtesy vehicle so it was no inconvenience ,and communication was good to let me know where it was at
September 2, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience with ourselves and we will pass on the good review to the rest of the team. Have a great day!
Judy and all the staff were very…
Judy and all the staff were very helpful and and answered all my questions .very polite.
Kept me informed at all times on the repair on my car. And when I got my car back delivered to my house. It was a brilliant repair just like a new car .workmanship was first class .am very impressed
September 9, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Mark, and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience with ourselves and we will share this with Judy and the rest of the team. Have a great day!
Quick turn around from being picked up…
Quick turn around from being picked up to being repaired and back on my driveway. Reliable and top quality repair.
September 1, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Sam. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on this great review to the rest of the team. Have a lovely evening!
Efficient Staff who were very polite…
Efficient Staff who were very polite and helpful
good asset to your Company. Well done.
August 11, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Jenny. We would like to thank you for taking the time to leave us a review and glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Excellent quality repair and communication
My insurance company recommended M&M for my insurance repair. I also had some additional work I wanted done so asked them to quote.
Throughout the time the car was at their facility I was kept informed of progress and the completed job was showroom quality.
July 16, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Mr Wickham. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and were kept informed throughout the process and your vehicle is back with you like new. Have a great day!
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon John and thank you so much or for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Mrs Ashby. We are so pleased that you have taken the time to leave us a review and glad to hear you had a great experience. We will pass on the good review to the rest of the team. Have a great day!
Professional help from technicians and…
Professional help from technicians and the girls in reception. Kept me informed from start to finish thank you Ken clarke
June 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Kenneth. We would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Very helpful staff and great job done!
June 17, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good afternoon and thank you so much for you kind words and giving us a lovely review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Really happy with quality
Really happy that the car has been repaired to a really good standard. The quality of repair means that you wouldn't know the accident had happened. Staff were helpful at every interaction.
The repair took longer than expected, initially cancelled due to lack of parts. Then staffing/holidays increased the time of the repair to several days. Was informed by message though.
May 30, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning, we are sop pleased you now have your vehicle back and thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Very good company and would recommend…
Very good company and would recommend 😊very helpful staff.
May 21, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Donna and thank you so much for you kind words and taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the excellent review to the rest of the team. Have a lovely day!
Would Highly Recommend
Every member of staff I came into contact with was polite and extremely helpful. This is the second time we have used this garage and their workmanship is excellent. Would highly recommend!
May 21, 2025
Reply from Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Jayne. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the excellent review and such wonderful feedback to the rest of the team. Have a great day!
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