Fix Auto UK - Fix Auto Swansea West Reviews 

Car went to have a new door and side panels re-sprayed. They sprayed it in a different colour cream of cream instead of white

22/09/2025
Car was in for about two months. Every time I phoned about progress kept getting put off when eventually did call. Out of the blue magically the wheel was in that that day when I went to Car in the yard it was parked beside some big dirty bins leaving a graze on my front right wing when I opened the door the car the car was filthy inside you said you were gonna validate. Didn’t get a proper clean. You told me you were gonna buff the whole car when we were face-to-face, You did not. when my son and wife picked the car up and I told you I unhappy you denied it over the phone. said you didn’t say you’d give it a full polish have contacted the insurance company cause I wouldn’t recommend you to spray your pushbike.

I was very pleased with the service I had with Fix Auto .My car was there for a month due to complications. They stayed in touch most days to update me .They were always helpful and courteous. I would be more than happy to recommend this company to anyone.

From the initial phone call the service was brilliant
Work was outstanding quick and efficient

The staff at Swansea site were outstanding. Communication through the process of having my vehicle repaired was outstanding. I knew everything that was happening along the way. The courtesy car I received as great and the booking in and out of the courtesy car was effortless. Would definitely recommend Fix Auto Swansea West again

The service provided was excellent and very professional. I was kept updated throughout the process.
My car was immaculate when it was returned to me.
II would highly recommend.

Fantastic customer service.
Everyone was very polite and professional
They kept me updated

Service receuved was excellent and met my expectations.

The staff were lovely and communication was brilliant. My car looks brand new, thank you Dan. You were really helpful with all my questions. My car looks fantastic and it was all lovely and clean on pick up. Thank you, top job and highly recommended this company.

Absolutely first class service, from all the staff very friendly from start to finish, the damage to the rear of vehicle, well the repair is to an excellent finish - like new, thank you Richard Ward.

Absolutely First Class customer service from start to finish. Very professional . Aiyana’s customer service skills a credit to this company- so good to experience this - treasure her! Thank you!

Great company and great service! Very quick and cleaned my car after also. Would highly recommend 🙏

Amazing as always. Thank you .

The quality of work was excellent and it was easy to book in the vehicle. All the staff I encountered were friendly.

The staff were always pleasant and polite during all interactions. They kept me updated at all times, there was a delay for the part which was down to the supplier. Despite this they chased arrival of the part and updated me.
When my vehicle went in the work was completed quick and the end result was superb (looked better than before rhe damage happened).
Already planning to use them to fix other damage to my car.

Professional and polite staff I am very happy with service I have done very good job.

Everything was really good, from arranging to pick van up, was text regular to update me on progress of van, cracking job didn't know it been in accident.

Great job from the team at Fix Auto Swansea West. Door replaced and a difficult paint to match correctly but really well done. Kept me informed of progress and a really friendly people to deal with. Big thanks to Aiyana for great customer service and Dan for overseeing the work.

All the staff are friendly and made the experience easy . I had phone calls and texts to keep me up-to-date with how the vehicle is doing. I
couldn’t fault them.

Visited on Monday to ask about a repair to a plastic door sill. Beyond repair, so had a price to replace the part. I was happy with the price and the part was ordered and fitted on Thursday.

Brilliant service by Matthew and the technician for carried out the job , no hesitation I recommending them.
Thank you.

Very helpful and professional staff . They updated every step of the way . Did an amazing job on my son’s car . Can’t thank them enough for making a very stressful time much easier . Highly recommend FixAuto Swansea west to fix any car . Thank you so much for all your help and support very much appreciated. We are so great full .