Fjern Outdoors Reviews 120

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are extremely happy with the products, highlighting their excellent quality, warmth, and lightweight design, making them perfect for outdoor adventures. The delivery service is frequently praised for being swift and prompt, ensuring items arrive on time. Reviewers also appreciate the competitive and fair pricing of the products, considering their high quality. However, some customers experienced issues with product durability, such as jackets falling apart or zippers breaking, raising concerns about long-term wear and tear. There were also complaints about sizing discrepancies, with some items fitting much smaller than expected, and a few people noted a lack of practical features like outer chest pockets.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many appreciating the warmth, fit, and overall... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the exceptional... See more

Delivery service

People report positive experiences with delivery service, with many reviewers praising the promptness and... See more

Price

Clients share positive opinions on price, with many reviewers finding good quality outdoor equipment at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a Fjern Orkan jacket a couple of years ago, and quite quickly it started coming apart and ceased to be waterproof. I tried getting a replacement but originally they said it was out of guarant... See more

Company replied

Rated 4 out of 5 stars

Bought a FJERN Arktis III jacket through a third party. Like the style and the quality although the price is a little high when considering they are not ‘yet maybe’ a mainstream brand. As already ment... See more

Company replied

Rated 4 out of 5 stars

This is the second fjern jacket I have brought and extremely happy. The only way to perfection is for the jacket to have a chest pocket! I know this echoes other reviews. Is there a reason other than... See more

Company replied

Rated 4 out of 5 stars

Decent enough garment but let down by lack of chest pocket or inside pocket.

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Inspired by the Nordic mindset to enjoy the outdoors whatever the weather. Mountaineers, hikers, climbers, adventurers. #BeyondBoundaries


Contact info

4.1

Great

TrustScore 4 out of 5

120 reviews

5-star
4-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Bought a Fjern Tent (the Gokotta)

Used a Fjern Gokotta 1 tent on a backpacking trip into Kintail in September with gusty winds and heavy rain. Even after 22 hours of rain, the inside of the tent was completely dry, and I never felt cold. A great little piece of kit, but orient the end into the wind to minimise drag. At 1.1 kg (approx) it's really quite an excellent piece of kit.

September 3, 2025
Unprompted review
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Reply from Fjern Outdoors

Thank you for sharing your experience with the Gökotta! We’re really pleased to hear it kept you dry and comfortable through rough conditions.

The Fjern Team

Rated 5 out of 5 stars

Great socks

Excellent walking socks that are competitively priced. I would say they are equal or better quality than many other brands, and seem to be hard-wearing as well.

August 21, 2025
Rated 5 out of 5 stars

Service

Emails were answered very quickly and delivery (abroad) was very prompt.

July 30, 2025
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your review!

We're glad to hear you're pleased with your recent experience.

The Fjern Team

Rated 1 out of 5 stars

Women - DO NOT BUY FJERN COATS.

The women's waterproof coat is the absolute worst coat any woman could buy. Do not buy it. My issues:

1. Size. I'm a womens 14 and I wouldn't consider myself so overweight that I don't fit mainstream clothing. This coat would have you thinking otherwise. The size large fits like a size S. I ordered a large because usually size L clothing has an oversized look on it which I prefer so I can layer. When layering this coat while in the peruvian andes, it fit very tight which I didn't like.
2. The hood. This hood would have you thinking this coat was made for women in the handmaid's tale. It's so big that it's borderline unsafe crossing the road because you can't even see from side to side. I figured out there's a string to pull to make it tighter but because there's so much fabric it just wrinkles up and looks ridiculous.
3. The zip. Beside the zip is a long piece of fabric so you can't move the zipper at all without the zip getting stuck. I dread the rain because I have to use this coat because It gets stuck every. Single. Time. All my life, a zip getging stuck was a rare occurance. Its Incredibly frustrating thaf it happens everytime I use this coat and because I'm so used to it I am extremely careful with it and have a method so icant stress enough how bad the coat design is that even with extreme caution the zip still gets stuck. Today I've hit my limit, it got stuck as it always does and the zip just came off. I thought that's a shame but the coat has too zips, surely that one was a backup for this happening ... well, the backup zip is basically there for decoration. I'm convinced this coat was designed by idiots, or sexist idiots, because my dad's Fjern coat has no issues.

If you're reading this, Fjern, yes, your coat design is so urterly terrible that I genuinely believe your designers must be mysognistic.

After a year of issues and only keeping it because I ordered it too close to my andes trip and didn't have time to buy another one, this coat is finally going to a charity shop, where it will likely sell for about £2 because its so terrible, or end up in landfill where it belongs (even though I'm a sustainable person and would never throw away clothes, this is where it deserves).

August 30, 2025
Unprompted review
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Reply from Fjern Outdoors

We’re sorry to hear you were disappointed with your jacket. From your review it isn’t clear which model you purchased, but we’d like to address the points you raised:

1. Fit.
Our jackets are designed with technical use in mind, often with an athletic cut or shaped insulation panels to allow layering without excess bulk. This can feel closer fitting than lifestyle outerwear, and we understand it may not suit those looking for an oversized fit.

2. Hood.
Most of our hoods are fully adjustable and designed to give full protection in poor weather. Some are helmet-compatible for mountaineering, others are insulated for warmth. Without adjustment they can feel large, but this is deliberate to keep you covered in exposed conditions.

3. Zip.
Some of our jackets use storm guards, insulated baffles, or two-way zips. These details add protection but can make zips feel stiffer than on everyday coats. A broken zip is not expected, and we’d be happy to inspect or replace under warranty.

4. Design intent.
Our jackets are designed for demanding outdoor use, with features prioritising performance and protection. Some of these can feel unfamiliar if you’re expecting casual day-to-day wear.

We value your feedback and will share it with our design team. Please contact us at support@fjern.equipment so we can confirm your model and inspect the jacket for you.

The Fjern Team

Rated 4 out of 5 stars

This is the second fjern jacket I have…

This is the second fjern jacket I have brought and extremely happy. The only way to perfection is for the jacket to have a chest pocket! I know this echoes other reviews. Is there a reason other than design?

July 8, 2025
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Reply from Fjern Outdoors

Thank you for your review!

We’re glad you’re enjoying your Arktis II. A chest pocket is indeed a common request, but for this jacket we prioritised warmth and packability, as adding one can create bulk and reduce insulation. We do have other jackets with chest pockets, but it’s still something we’ll keep in mind for future versions.

The Fjern Team

Rated 5 out of 5 stars

Very easy website to navigate through…

Very easy website to navigate through and contained all the relevant information not just info to confuse customer.

July 9, 2025
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Reply from Fjern Outdoors

Thank you for the positive feedback, Richard!

The Fjern Team

Rated 5 out of 5 stars

Well designed tent using great…

Well designed tent using great materials. Only comment is the door would be better with a two way zip.

July 2, 2025
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Reply from Fjern Outdoors

Thank you for your review!

We’re glad you’re enjoying the tent, and we make sure to take all feedback on board. Our updated AW25 model will feature two-way zips.

The Fjern Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good product

June 24, 2025
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Reply from Fjern Outdoors

Thank you for your review and positive feedback on both our service and product quality.

The Fjern Team

Rated 5 out of 5 stars

Happy with the product

Happy with the product, good quality. yet to be robustly tested, so far so good. Arrived as described fits the tent well and lightweight

April 24, 2025
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Reply from Fjern Outdoors

Thanks for taking the time to leave a review! We're glad to hear you're pleased with your purchase.

The Fjern Team

Rated 1 out of 5 stars

Never arrived

April 1, 2025
Fjern Outdoors logo

Reply from Fjern Outdoors

We are really sorry to hear you’ve not received your order. According to the tracking, it was delivered over a month ago. Could you please get in touch with us at support@fjern.equipment so we can investigate and either locate your parcel or send a replacement right away? We apologise for the inconvenience and look forward to sorting this out for you.

The Fjern Team

Rated 5 out of 5 stars

Good quality products

Good quality products, I bought Large products and were too tight and the sleeves too long but still I believe the products are excellent quality

March 26, 2025
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Reply from Fjern Outdoors

Thank you for the review!

Sorry to hear the fit wasn’t quite right, but we’re really glad you’re happy with the quality. Let us know if you need any sizing assistance in the future!

The Fjern Team

Rated 5 out of 5 stars

Great packable jacket.

Great product and a super price. The jacket is made well and packs down for travelling. It’s exactly what I was looking for. Delivery was quick too.

March 21, 2025
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Reply from Fjern Outdoors

Thanks for the great feedback! We're really pleased the jacket ticked all the boxes — enjoy putting it to use!

The Fjern Team

Rated 5 out of 5 stars

Quick delivery and product even better…

Quick delivery and product even better in the flesh than in the pictures.
Garment true to size and great value for money especially when compared to its competitors offering the same specs!
Highly recommended.

March 16, 2025
Fjern Outdoors logo

Reply from Fjern Outdoors

Thanks for the great review — we're glad you're pleased with your order and we really appreciate the recommendation!

The Fjern Team

Rated 3 out of 5 stars

Dear Fjorn, don't bury this review

Dear Fjorn. This will probably bi buried with all of the other reviews, but nevertheless....i think you could and should really improve some things, to grow some more.
First and foremost....you cannot send a 300$ jacket in a plastic bag...have you guys ever been to a delivery center...i have....do you think the people that work there, care, what's in a plastic bag that they bounce around the place?
The package was delivered to me in a patched up, been-to-war-like state.
I like your logo and your name. I like that right now, you're not mainstream. I have a jacket that not everyone has.
But my jacket has been bleeding feathers, more than my other jackets. Maybe that's something you could look into.
Also...the end of the sleeve is one whole bit, instead of the pattern of the stitching continuing all the way to the wrist. I prefer it to be all the same, not change the patterns ...maybe that's just me.
Also....i miss a chest pocket. Where do you guys put your phones??
The chest pocket is the closest and most practical to use.
I like your stuff...hope to buy some more.
Keep improving.
Cheers.

March 18, 2025
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your detailed feedback — we really appreciate you taking the time to share your thoughts.

We're sorry to hear your package arrived in poor condition. We’ve recently switched to compostable corn starch bags to reduce environmental impact, and we’ve made them thicker for larger items like down jackets to better protect them in transit. They should hold up well, so we’ll definitely look into what may have gone wrong here.

As for the jacket itself, a small amount of feather shedding can occur early on — we recommend gently feeding any loose feathers back inside to help close gaps in the fabric. It shouldn’t be excessive, so we’ll share this with our product team, especially as we’re currently redeveloping many of our down styles. Your feedback on the sleeve finish and chest pocket is also noted — that kind of design feedback is genuinely helpful as we develop future ranges.

We're glad to hear you're satisfied overall, and we really do take your input seriously as we keep improving.

If you have any questions or wish to discuss anything further, please send us an email at support@fjern.equipment and we'll be glad to assist.

The Fjern Team

Rated 2 out of 5 stars

Size 107cm chest

Size 107cm chest, so XL. sizes says the size chart.
Jacket looks like a potato bag, so let's change. it.
Return from Spain 43 euros
Fjern never again
Product good quality
Color is not like in the web pictures, that bright t blue super cool, as in the web, is just marketing , is simple plain blue in real life9

April 4, 2025
Unprompted review
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Reply from Fjern Outdoors

Thank you for your feedback, Juan.

We're sorry to hear the fit and colour didn't meet your expectations. We appreciate your comments and will pass them on to our team. If you haven’t already, please feel free to contact us directly — we're happy to help with returns or sizing advice for future orders.

The Fjern Team

Rated 3 out of 5 stars

Expensive jacket letting water through and not a year old

I purchased a fjern waterproof jacket less than a year ago and it has started to let water in. I contacted sports persuit where I purchased it and their reply was I need to buy a new waterproof agent and apply !!! The jacket retail price was above £200, I have older jackets that cost a fraction of the price, that I’m now using until I reapply the agent. Very disappointing fjern and sports persuit.

March 12, 2025
Unprompted review
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Reply from Fjern Outdoors

Sorry to hear your jacket isn’t performing as expected, Tom.

High-performance waterproof jackets use breathable membranes that allow moisture to escape while blocking external water. Over time, dirt, oils, and general wear can reduce the effectiveness of the DWR coating, causing water to soak into the outer fabric rather than bead off. This doesn’t mean the membrane has failed, but regular cleaning and reproofing are essential to maintain performance.

We’d be happy to send you a reproofing treatment free of charge to help restore the jacket’s water resistance. Please get in touch with our team at support@fjern.equipment and quote your Trustpilot review.

The Fjern Team

Rated 5 out of 5 stars

Impressed by women's brown leather walking boots…

The women's brown leather walking boots have been fantastic. I can't testify to longevity yet, but worn them for a 10km in Snowdonia without having the chance to break them in. They were very comfortable and feel really light. No rubbing or any issues. Impressed.

March 8, 2025
Unprompted review
Fjern Outdoors logo

Reply from Fjern Outdoors

Thanks for your review, Katharine!

We're glad to hear the boots have been comfortable and lightweight. We hope you continue to enjoy them on all your adventures!

The Fjern Team

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