Fjern Outdoors Reviews 120

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are extremely happy with the products, highlighting their excellent quality, warmth, and lightweight design, making them perfect for outdoor adventures. The delivery service is frequently praised for being swift and prompt, ensuring items arrive on time. Reviewers also appreciate the competitive and fair pricing of the products, considering their high quality. However, some customers experienced issues with product durability, such as jackets falling apart or zippers breaking, raising concerns about long-term wear and tear. There were also complaints about sizing discrepancies, with some items fitting much smaller than expected, and a few people noted a lack of practical features like outer chest pockets.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many appreciating the warmth, fit, and overall... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the exceptional... See more

Delivery service

People report positive experiences with delivery service, with many reviewers praising the promptness and... See more

Price

Clients share positive opinions on price, with many reviewers finding good quality outdoor equipment at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a Fjern Orkan jacket a couple of years ago, and quite quickly it started coming apart and ceased to be waterproof. I tried getting a replacement but originally they said it was out of guarant... See more

Company replied

Rated 4 out of 5 stars

Bought a FJERN Arktis III jacket through a third party. Like the style and the quality although the price is a little high when considering they are not ‘yet maybe’ a mainstream brand. As already ment... See more

Company replied

Rated 4 out of 5 stars

This is the second fjern jacket I have brought and extremely happy. The only way to perfection is for the jacket to have a chest pocket! I know this echoes other reviews. Is there a reason other than... See more

Company replied

Rated 4 out of 5 stars

Decent enough garment but let down by lack of chest pocket or inside pocket.

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Inspired by the Nordic mindset to enjoy the outdoors whatever the weather. Mountaineers, hikers, climbers, adventurers. #BeyondBoundaries


Contact info

4.1

Great

TrustScore 4 out of 5

120 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

On my second pair. Love them.

Once you get the size right it’s a great product. Iv found their sizing to on the smal side.

January 4, 2025
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your review, Tina!

We're glad to hear you're enjoying your purchases! :-)

The Fjern Team

Rated 3 out of 5 stars

Quality not the best

I didn’t like cost involved in returning items. Also the quality of jacket is not very good.

December 31, 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your feedback.

We're sorry the jacket didn’t meet your expectations. We appreciate your input and would love to hear any specific details on how we can improve. If there's anything we can do, please let us know!

E: support@fjern.equipment

The Fjern Team

Rated 5 out of 5 stars

The jacket is very warm and light with…

The jacket is very warm and light with a good fit.Excellent quality too with a great choice of colours.

January 4, 2025
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your review, Sally!

Great to hear you're enjoying your jacket! :-)

The Fjern Team

Rated 4 out of 5 stars

Product was excellent

Product was excellent. Far much better than expected. Shiping process was rather slow and tracking information insufficient.

December 31, 2024
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Reply from Fjern Outdoors

Thanks for your review, Fivos!

We're glad to hear you're pleased with the jacket! We know our international shipping isn’t always as fast as we’d like, and we’re continuously working to improve tracking and delivery times.

We appreciate your feedback and support!

The Fjern Team

Rated 4 out of 5 stars

Great products, just check prices

So far the products are great so I have no complaints about the quality, only the cost really.

Items ship as from Sports Pursuit which sold the same items for much cheaper that direct from Fjern. It would be nice to just see a consistent price but won't stop me from buying more product in future

December 8, 2024
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Reply from Fjern Outdoors

Thanks for your feedback, Matt!

We're glad you're happy with the products and appreciate your support. Pricing can vary depending on promotions and sales, but we always aim to offer great value.

Get in touch if you have any questions at support@fjern.equipment!

The Fjern Team

Rated 1 out of 5 stars

Xxl was more like a m

Xxl was more like a m
They said somebody would be in contact didn’t happen, should have stuck with thrudark

December 8, 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

We're sorry to hear about your experience, Rob.

We'll review this and ensure the team follows up promptly. Thank you for your feedback.

The Fjern Team

Rated 5 out of 5 stars

Bought two very good quality items

Bought two very good quality items, one was a repeat purchase of a jacket in a different colour. The first purchase has been worn very many times and is my wife's go-to winter jacket. The second was a very helpful camping tool for fire starting with an integral whistle given to a hiking grandson.

December 6, 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your review, Derek!

We’re pleased to hear that both items have been helpful and put to great use!

The Fjern Team

Rated 5 out of 5 stars

Very pleased with the product and…

Very pleased with the product and service. First class.

November 15, 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your review, John!

We are happy to hear you're pleased with your purchase, and we appreciate your positive feedback.

The Fjern Team

Rated 4 out of 5 stars

Quality jacket

Quality jacket, very good value and service.

November 7, 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thanks for your review, Nigel!

We're glad to hear you're happy with the jacket and our service.

The Fjern Team

Rated 4 out of 5 stars

Product quality and details are top notch

I really like the quality if the product I bought. Recommend friends to look at Fjern clothing for sure!
I didn’t like the delivery process as it was untrackable and took very long about 3 week considering it moved within Europe.

November 4, 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your feedback and recommendations!

We are sorry to hear about the delivery delays & will pass this on to the team to look into.

The Fjern Team

Rated 1 out of 5 stars

Don’t bother buy RAB.

For the main part of the buying process great. But sent it back and tried to order it in a bigger size. This was the start of November and no sizes since. No information on when more stock will be in or anything. This is your own brand stuff!!! Absolutely rubbish customer backup. Winter will be gone by the time you’ve finished the fire sale of odd sizes! Bombard me with emails every day to try flog me xs or xl. Get your act together!

October 31, 2024
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Reply from Fjern Outdoors

Thank you for your feedback, Tim.

We are sorry for the frustration caused by the limited size availability. While restock dates aren’t displayed on our site, we’re always happy to help — please feel free to get in touch for restock updates or assistance with finding alternatives.

The Fjern Team

Rated 2 out of 5 stars

Expensive, but no credibility

Its an expensive brand without any credibilitty. They are new in the market, hardly 100 reviews but their pricing are jsut like the leading designer brand. A website called Sports pursuit sells the Fjern brand on 50% discount, but they are still expensive. I will NOT buy.

November 28, 2024
Unprompted review
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your feedback, Rajesh.

We strive to create high-performance outdoor gear inspired by decades of experience in the field. However, as it seems you haven’t used our products, we’d encourage reviews to reflect actual experiences to help other customers make informed decisions.

If you have any questions or would like to know more about Fjern, please get in touch with us at support@fjern.equipment.

The Fjern Team

Rated 5 out of 5 stars

Gear is good and customer service was…

Gear is good and customer service was significantly better than many

October 11, 2024
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Reply from Fjern Outdoors

Thank you! We're glad to hear you're happy with our products and customer service!

The Fjern Team

Rated 1 out of 5 stars

Sizing for jacket very odd

Sizing for jacket very odd. Sleeves far too long, jacket too small. I am 5’7” size 12-14, ordered M. Took 3 weeks and a couple of reminder emails to get refund.

September 23, 2024
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Reply from Fjern Outdoors

Thank you for sharing your experience.

We’re sorry to hear the jacket wasn’t a good fit and that the refund process took longer than expected. Your feedback helps us improve, and we appreciate your patience.

If there’s anything else we can help with, please get in touch.

The Fjern Team

Rated 5 out of 5 stars

Great product and service

Great product and service

September 4, 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your review, Nicola!

We are happy to hear you are pleased with your recent purchase.

The Fjern Team

Rated 5 out of 5 stars

Great hoodie

Great hoodie, good discount, quick delivery

August 18, 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your positive feedback! We are glad to hear you're enjoying your hoodie.

The Fjern Team

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