I bought a Fjern Orkan jacket a couple of years ago, and quite quickly it started coming apart and ceased to be waterproof. I tried getting a replacement but originally they said it was out of guarant... See more
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Review summary
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Bought a FJERN Arktis III jacket through a third party. Like the style and the quality although the price is a little high when considering they are not ‘yet maybe’ a mainstream brand. As already ment... See more
Company replied
This is the second fjern jacket I have brought and extremely happy. The only way to perfection is for the jacket to have a chest pocket! I know this echoes other reviews. Is there a reason other than... See more
Company replied
Decent enough garment but let down by lack of chest pocket or inside pocket.
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Company details
Written by the company
Inspired by the Nordic mindset to enjoy the outdoors whatever the weather. Mountaineers, hikers, climbers, adventurers. #BeyondBoundaries
Contact info
London, United Kingdom
- support@fjern.equipment
- fjern.equipment
4.1
Great
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Fjern Outdoors
Thank you for your positive feedback! We are glad to hear you're enjoying your hoodie.
The Fjern Team
looking forward to autumn Yorkshire…
looking forward to autumn Yorkshire adventures in the Gokotta 2 tent. At 1.5kg this ticks that box. I like the fork design of the one pole which looks robust and stable for our high winds. will let you know how I get on
September 18, 2024
Unprompted review
Reply from Fjern Outdoors
Thanks for the great feedback, Brealey! We're glad to hear you're liking the tent!
The Fjern Team
I liked the quality of the jacket and…
I liked the quality of the jacket and the bonuses on the price and shipping cost.
June 20, 2024
Reply from Fjern Outdoors
Thank you for your feedback, Jose! We're glad to hear you're pleased with your jacket.
The Fjern Team
Reply from Fjern Outdoors
Thanks for your review, Luke! Great to hear you're happy with the bag!
The Fjern Team
Reply from Fjern Outdoors
Thank you, Simon! We appreciate your positive feedback!
The Fjern Team
Reply from Fjern Outdoors
Thanks for the feedback! We're glad to hear you're pleased with your recent experience. Enjoy the jacket!
The Fjern Team
Fantastic quality gear!
Size was perfect. Great colour choices and super high quality down jacket.
So happy with my new jacket!
April 14, 2024
Reply from Fjern Outdoors
Thank you for your review, Eileen! We're happy to hear that you love your new down jacket. Enjoy wearing it!
The Fjern Team
High quality down jacket sizing is a…
High quality down jacket sizing is a little tight, thinking about choosing a size larger than normal especially if layering
March 31, 2024
Reply from Fjern Outdoors
Thank you for your feedback, Louise!
We're glad you like the quality of the Arktis II. We're sorry to hear you found it a little tight. Please refer to our size guide and garment measurements to help you find the best fit. If you need any further sizing advice, our support team is always here to help.
The Fjern Team
Reply from Fjern Outdoors
Thanks for the review, Séan! We're happy to hear you're pleased with your purchase.
The Fjern Team
Good product - prices are suspicious
Ordered some 3 season walking trousers through a website called sports pursuit am really happy with the quality. Sports pursuit had them on offer at price I was happy with direct pricing seems expensive I assume this is marketing for company's that sell at a "discount".
A example I just ordered a tent its £500 down to £220 on discount website and £500 direct from supplier. The tent is "extremely similar" to a well established top end brand that sells for around £450. At the discount its great value but at full price would be a rip off when you can get better versions for less money.
I'm happy with the quality I have with the price I paid but definitely shop around
March 1, 2024
Unprompted review
Reply from Fjern Outdoors
Thank you for sharing your thoughts with us, Paul!
We're really glad to hear you're happy with the quality of your purchase. Regarding pricing, we understand that finding the best value is important to our customers. Our prices are set with a keen eye on providing you with quality products that reflect the care and attention to detail we put into them. We do, from time to time, offer promotions and discounts to provide even more value to our customers.
It's great to hear you're making informed decisions by comparing prices and shopping around. We believe in transparency and want every purchase to have great value to you.
If you have any questions at all, please feel free to contact us directly at support@fjern.equipment.
The Fjern Team
Nice coat
Very nice warm and very lightweight coat. First time buying fjern and definwill be buying more.
January 24, 2024
Reply from Fjern Outdoors
Thanks for the review, Martin! We're glad to hear you're loving your new coat.
The Fjern Team
Returned item because did not fit. Haven’t heard anything since. Bigger size out of stock
Not had refund for returned too small garment.
December 28, 2023
Reply from Fjern Outdoors
Sorry for the delay with your refund! We've emailed you directly to get this resolved as quickly as possible. Please check your inbox.
The Fjern Team
Reply from Fjern Outdoors
Thanks, Mich!
Glad you're enjoying all your new kit!
The Fjern Team
the price and quality of the coat is…
the price and quality of the coat is fantastic, the only thing i found was the size to be on the snug side. i would def order again from this company. del was really quick.
December 27, 2023
Reply from Fjern Outdoors
Thanks for the feedback, James!
We're glad you like your jacket and had a fast delivery experience. Don't hesitate to reach out if you'd like sizing advice for any future purchases!
The Fjern Team
Quick delivery and great items
Quick delivery and great items, I bought the gillet and the breen insulated jacket, lightweight and kept me warm on recent trip to the lakes. Looking to buy more in different colours!
December 28, 2023
Reply from Fjern Outdoors
Thanks so much for the awesome feedback, Elizabeth! We're glad to hear you like your new gear.
The Fjern Team
Selection, ordering and shipping process all great
Selection, ordering and shipping process all great. I did return one jacket and had to chase up to get the return. I understand it was a goods in issue.
But generally very pleased.
November 28, 2023
Reply from Fjern Outdoors
Thank you for your feedback, Julian.
We are glad to hear that you are satisfied with your experience, and we hope you're enjoying your new products.
We are sorry that you had to chase your refund, but are glad that it was promptly processed.
Please feel free to get in touch if you ever have any questions or require assistance.
Kind regards,
The Fjern Team
Faulty item return.
I ordered two items, one is outstanding as usual. However the second item was returned as faulty.
The Fjern team were very helpful with my return and refunded the money in a short time.
December 27, 2023
Reply from Fjern Outdoors
Thank you for your review, Simon.
It's great to hear that you're pleased with your recent purchase. We apologise for the issue with the faulty item, but are happy to hear that the return and refund were promptly addressed.
Please feel free to get in touch if you ever have any questions or require assistance.
Kind regards,
The Fjern Team
Highly recommend. Kept fully up to date on progress of…
Kept fully up to date on progress of order. Any issues or queries I had were quickly and fully addressed. Will use Fjern again for sure. Great jackets too !
December 27, 2023
Reply from Fjern Outdoors
Thank you for your review, Liam!
We appreciate your positive feedback, and are delighted to hear that you were pleased with your recent experience. It's great to know that you would consider making another purchase and that our jackets are performing well.
Best wishes,
The Fjern Team
Reply from Fjern Outdoors
Thank you for your review, Stephanie.
Great to hear you're pleased with your purchase and our service!
Best wishes,
The Fjern Team
Excellent customer service
Excellent customer service. Unfortunately the fleece I purchased for my husband as a Christmas present, even though he loved it didn't fit.
However, returning the item was pretty straightforward and the money was refunded promptly.
December 4, 2023
Reply from Fjern Outdoors
Thank you for your kind review.
We're sorry that the fleece didn't fit, but we're delighted to hear that you were satisfied with our service. Thank you for taking the time to share your feedback.
Best wishes,
The Fjern Team
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